We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hilton Los Angeles/Universal City

Show Prices
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Los Angeles\/Universal City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,328 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Los Angeles/Universal City
See the most recent reviews
Showing 2,923: English reviews
Bakersfield, United States
Reviewed 4 April 2015

We have stayed many times at this hotel due to its proximity to Universal Studios Hollywood. We have fond memories and, of course, varying experiences. They are currently remodeling and so a few things were amiss. The most annoying and inconvenient was a whistling noise that I could only assume was created by the AC and some leak of air...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Kim E
London, United Kingdom
Reviewed 2 April 2015

This hotel was nice, with particular reference to the breakfast facilities and the shuttle bus worked well. I associate Hilton with high quality yet I feel this didn't measure up to other Hiltons I had attended.

 Report
Helpful?
1Thank wallerthegreat
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you felt our hotel did not meet your expectations. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to...

San Diego
Reviewed 1 April 2015

We stayed at the Hilton so we could go to Universal Studios. They make is difficult to check in early, even when requested in advance and are lacking in letting you know there will be a fee. The hotel is also going through some renovations so expect some issues. The air in our room did not work and we had...

 Report
Helpful?
3Thank pbpetlover
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, At Hilton Los Angeles/Universal City Hotel, we strive to create unforgettable experiences for each guest. I can understand your frustration in not receiving the level of service you have come to expect from us. I hope that one stay will not keep you from returning. We strive to accommodate all guests requests and are disheartened that you feel...

Austin, Texas
Reviewed 31 March 2015

When attending a conference at the LA Convention Center this hotel was a convenient choice. Located out of downtown but close to a Metro stop I took the subway everyday to downtown which worked great. With Universal City Walk within walking distance a good choice of restaurants was close by.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
1Thank Rick M
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for the feedback on your recent stay. We love to hear from our business travelers as they offer wonderful insights to future business guests. We are pleased your stay with us was a success and that our location was convenient to your business needs. We hope to welcome you back again the next time you travel...

Boston, Massachusetts
Reviewed 31 March 2015

I stayed here not to long ago and just loved it. I stayed here on business, the staff was very helpful. The hotel is just gorgeous! I enjoyed it. I did the online check in which was very convienant and made the process

 Report
Helpful?
Thank VDahlborn
Laguna Hills, California
Reviewed 31 March 2015

My highest praise for this hotel is its security. I had returned to my room just as the cleaning woman had finished with it so the door was still open. She saw me coming and told me she was done so I just walked right into my open room. I had barely set my belongings down when she came in...

 Report
Helpful?
2Thank m14kelly
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay. We appreciate the kind praise of our staff and property. We are always delighted to hear that our guests enjoyed their time with us. We are elated that our dining options were to your liking and hope you will be able to explore our other menus the...

Worcester, United Kingdom
Reviewed 29 March 2015

The hotel itself is beautiful and huge with a pool and whirl pool open from 5.30 am til midnight, Coffee Corner selling Starbucks and great pastries as well as Nutella ice cream; there is a gym, lounge area, restaurant and piano bar. The first person we met was Roger who checked us in, he was efficient, polite and funny, he...

 Report
Helpful?
1Thank John J
Arkansas
Reviewed 29 March 2015

Have stayed here a couple of times traveling with my kids in Los Angeles. The staff is always very friendly and the rooms are nice with great views. Walking distance to Universal Citywalk. Ordered breakfast off the menu instead of the buffet, but would just go with the buffet next time. Currently they are upgrading their elevators to be faster...

 Report
Helpful?
2Thank M B
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, We want to thank you for your loyalty. We are delighted you enjoyed your stay with us and that our location made your vacation a success. We look forward to welcoming you back again soon. Warmest regards, Lorie Towsley Marketing Manager at Hilton Los Angeles/Universal City LTowsley@HiltonUniversal.com Follow us @HiltonUniversal on Twitter and Instagram Like us on facebook...

Chicago il
Reviewed 28 March 2015

We were visiting Universal Studio for 3 days so stayed at this location. We picked out a room through their online check-in process but was disapointed that they assigned it to someone else when we arrived ( Not sure the whole point of online check-in). The room were spacious and clean. It had large bay windows over looking nice views....

 Report
Helpful?
Thank iceman2011
HiltonUniversal, Manager at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with your experience. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity...

New Orleans, Louisiana
Reviewed 28 March 2015

If you need a place to stay for work, this hotel is perfectly fine. But it's just not one of your really good hotels. It does have a great location right between Hollywood and the Valley. And if you're spending any time at Universal Studios, it doesn't get any better. The rooms are pretty well put together, but again -...

 Report
Helpful?
Thank Robinest01

1,101 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1063)
Viewed
Room/Suite (236)
Viewed
Bathroom (83)
Viewed
Hotel & Grounds (146)
Viewed
Dining (43)
Viewed
View from Room (133)
Viewed
Pool/Beach Area (32)
Viewed
Other (390)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (14)
Viewed
Dining (5)
Viewed
Hotel & Grounds (5)
Viewed
Business Centre/Function Rooms (3)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Los Angeles
Central L.A
Sheraton Universal Hotel
Sheraton Universal Hotel
#94 of 347 in Los Angeles
1,527 reviews
The Garland
#11 of 347 in Los Angeles
2,801 reviews
Universal City Area
BLVD Hotel & Spa
BLVD Hotel & Spa
#105 of 347 in Los Angeles
338 reviews
Show Prices
Show Prices
Show Prices
Central L.A
Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
Universal City Area
Nite Inn at Universal City
Nite Inn at Universal City
#149 of 347 in Los Angeles
164 reviews
The Tangerine
#1 of 20 in Burbank
641 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. ... more   less 

Additional Information about Hilton Los Angeles/Universal City

Address: 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001
Region: United States > California > Los Angeles > Central L.A
Price Range: RM985 - RM1,711 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Los Angeles/Universal City 3.5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Priceline so you can book your Hilton Los Angeles/Universal City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Los Angeles / Universal City Hotel Los Angeles
Hilton Universal City
Universal Hilton
Los Angeles Hilton
Hotel Style:
#7 Green Hotel in Los Angeles
#29 Family Hotel in Los Angeles
#34 Romantic Hotel in Los Angeles
#55 Business Hotel in Los Angeles
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Los Angeles/Universal City staff and other travellers.
82 questions
Ask a question
Greater Sydney, Australia
23 days ago

See all questions (82)

Questions? Get answers from Hilton Los Angeles/Universal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms are the best”
 of 5 bubbles RobChills, 15 Feb 2017 | Read review
“Rooms overlooking the Theme Park”
 of 5 bubbles adelaidiantraveller, 12 Feb 2017 | Read review
“Rooms facing the resort are quieter.”
 of 5 bubbles thebellcaptain, 7 Feb 2017 | Read review
“If you ask for a rollaway make sure you get it”
 of 5 bubbles Gladys56, 7 Feb 2017 | Read review
“Hi floor - corner room. Amazing view of Los Angeles and of Universal. Thin walls though.”
  • Amazing front desk staff! They sent this up to the room for my daughter's birthday.
 of 5 bubbles jenmattconlon, 5 Feb 2017 | Read review
5 of 5