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Crowne Plaza Los Angeles Harbor Hotel

Booking.comUS$128*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$160*
US$128*
US$160*
US$128*
US$160*
US$128*
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Crowne Plaza Los Angeles Harbor Hotel
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551 Reviews from our TripAdvisor Community

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Showing 506: English reviews
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Tucson
Reviewed 2 days ago NEW

It's obvious this hotel has many one night cruise guests, either departing of arriving on cruise ships, and it probably takes a real beating day after day. BUT that doesn't mean the hotel should be neglected. Examples: the elevators are slow and ancient; it was impossible to cool our room and we had to move (the second A/C worked well...

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Helpful?
Thank brucedodge
Pittsburgh, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 4 November 2016

I stayed here two nights pre-cruise and was very impressed with the staff, my room and their restaurant Blu. I have stayed here in the past but the recent rennovations both to the lobby and the rooms impressed me more than I thought possible. They charge $5.00 per person for the shuttle to the pier and the entire process was...

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3Thank Cruiserpam1
About Hotel's Favourite Review
Charay C, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Cruiserpam1, Thank you so much for your review of our newly renovated property. We are thrilled that the amenities and service exceeded your expectations! Please come back and visit us again! Sincerely, Charay Compton Morris Director of Sales and Marketing

Sacramento, California
Reviewed 1 week ago

Presents a good front—great/helpful employees BUT clearly NO MONEY is being spent to properly maintain this property. WHOLE PLACE IS SLOWING FALLING APART. I looked for a “COMMENT CARD” in my room— NONE WAS FOUND--clearly this property does not care about quality or improvement for this pump and dump hotel. This place is a high-volume-turnover place—pump them in, dump them...

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1Thank LittlePrince1977
DC Metro Area
Reviewed 1 week ago

This is suppose to be a more upscale facility. The building is dated. You could feel the sloping of the floor in our room. The HVAC, in the room, was poor. We lowered the temperature for the air conditioner, but to no avail. In our large party where most of them had to change rooms from one floor to another...

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Thank ClassyJetsetter
Nashville, Tennessee
Reviewed 2 weeks ago via mobile

Only a one night stay which was fine. The staff was super friendly, especially Brandon at the front desk. The hotel itself is older and needs a bit of TLC. First, there are the elevators, which are very dated and then the room (although large) was very dark. There was good lighting in the bathroom which was a plus. As...

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Helpful?
Thank fizzy1991
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Hi fizzy1991, Thank you for your stay and for taking the time in posting a review about our property on TripAdvisor. It is indeed heartwarming when a valued guest takes time to acknowledge the passion and effort that our staff put everyday. We will extend your commendations to Brandon and to the rest of the team as your comments will...

Sydney
Reviewed 2 weeks ago via mobile

We visited the area for an event and the location of the hotel suited us. Unfortunately we should have put more time into reviewing our hotel. Rooms were shabby, furniture and fittings ages and damaged. Bathtub had large sections of peeling paint. We had a drink in the bar and the we couldn't have been less impressed with the service...

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Helpful?
Thank Andrew B
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Hello Andrew B, Thank you so much for staying with us and taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies for the overall condition of the room assigned to you which caused a lot of inconvenience in...

Reviewed 2 weeks ago via mobile

Very nice Hotel. The Rooms are very clean and the Hotel Staff is very friendly. The Staff at the Front Desk is very informative and professional. Hotel is in a good location at Redando Beach. Walking minutes to the beach and close to many restaurants.

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Thank Hans S
Sydney, Australia
Reviewed 3 weeks ago via mobile

I'm pretty sure this is my first 'one star' review. We chose this hotel for its location and as I'm a platinum member of their loyalty program. Overall the staff are obviously very unhappy (valet/bar/counter) and this is the first place in the US where I haven't tipped anyone. The rooms are very tired. Not much seemed to work (even...

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Helpful?
Thank ntntntnt
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear ntntntnt, Thank you for leaving us a feedback. Providing excellent customer service and comfortable accommodation are some of the things we pride ourselves in and we are sorry to read that in this case we have fallen short of your expectations. We take comments such as these very seriously and would like to follow up with you. I have...

Tuttlingen, Germany
Reviewed 3 weeks ago

We've been on a guided tour through the West and the Crowne Plaza was our last stop. We got 1 keycard and 2 sets of towels for 3 people. I got extras at the front desk, but the evening/ night time staff was unfriendly and they acted like it was a bother. (The daytime staff seemed nice though) You need...

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2Thank StephanieSom80
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear StephanieSom80, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff, and for not living up to your expectations regarding our key cards, hotel cleanliness and facilities. Reviews like yours are very valuable as they enable us to target...

Reviewed 3 weeks ago via mobile

My husband & I stayed here because it was walking distance to the cruise ship terminal. Only 1 of 3 elevators worked & there was always a wait, especially when checking in and out. The room was warm & the air conditioning did not work. We kept the windows open at night but could hear kids in the pool 2...

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Helpful?
1Thank Teri S
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Hello Teri S, Although I am pleased with your comments regarding location to be convenient to the Cruise Ship terminal. I'm sorry to learn that the air conditioning unit in your room not to be working. I know that your stay was not as we've wanted it to be but I am still thankful to you for choosing to spend...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to The Gem of San Pedro! In this Los Angeles seaport town, you can enjoy cultural attractions, thriving businesses and a great coastal climate year-round. Recently renovated in cool hues with pops of color, our property is the place to stay! At the Crowne Plaza(R) Los Angeles Harbor hotel you are near the Port of Los Angeles, USS IOWA Battleship and Long Beach Convention Center. With almost 17,000 sq. ft. of flexible meeting space, our hotel is a great location for business and social events. We also have a Business Center, dedicated Crowne Meetings Director and Daily Meeting Debriefs, making us "The Place to Meet." Our hotel is within minutes of the Aquarium of the Pacific, Long Beach Convention Center, Terrace Theater, cruise and ferry terminals, historic Fort MacArthur and the HMS Queen Mary. You can play a round of golf at the nearby Trump National Golf Club or hop a ferry to Catalina Island for the day or weekend visit to Crafted at POLA. For a relaxing evening, spend time at the San Pedro Gateway, watch the dancing waters and light show of the Fanfare Fountain. Masters of the art of hospitality, our friendly staff will make sure your stay is excellent. You can start your day with a Guaranteed Wake-Up Call and enjoy our outdoor pool with peak-a-boo views of the harbor, fitness center and Blu Restaurant and Lounge. Make your reservations today! ... more   less 

Additional Information about Crowne Plaza Los Angeles Harbor Hotel

Address: 601 S Palos Verdes St, San Pedro, Los Angeles, CA 90731-3329
Region: United States > California > Los Angeles > Harbor
Price Range: RM608 - RM1,001 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles Harbor Hotel 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles Harbor Hotel staff and other travellers.
9 questions
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Questions? Get answers from Crowne Plaza Los Angeles Harbor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“GET EVEN floor (2,4,6, etc.) if you want ice, easily.”
LittlePrince1977, 17 May 2017 | Read review
“Ask for a view of the Port.”
953adelek, 6 Apr 2017 | Read review
“Room 904 has a view over the hotel's heating plant, not the best.”
MarkWS1964, 5 Apr 2017 | Read review
“I doubt there is a good room at this hotel”
susanmS4544MA, 23 Mar 2017 | Read review
“If you order from online stores to the hotel address, write your room number!”
leonidt158, 16 Mar 2017 | Read review
5 of 5
Booking.com
US$128* /night
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Expedia.comUS$128
CrownePlaza.comUS$128
HotelQuicklyUS$160
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Prices are for 1 room, 2 adults
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