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BEST WESTERN PLUS Carriage Inn

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1 room 2 adults 0 children
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BEST WESTERN PLUS Carriage Inn
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994 Reviews from our TripAdvisor Community

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Showing 886: English reviews
Bakersfield
Reviewed 2 weeks ago

This hotel sits on the corner of 2 major streets with extremely heavy traffic. The noise of racing motorcycles, sirens, trucks and cars was on-stop though the night. My room had just been remodeled and I was the first guest to encounter no hot water and an non-working shower. I would not recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank YaYa25cuties
BWPCarraigeinn, Manager at BEST WESTERN PLUS Carriage Inn, responded to this review

Dear YaYa25cuties, Thank you for the feedback you have provided on TripAdvisor and thank you for giving us a try at Best Western Plus Carriage Inn. I apologize for the issue you had at our hotel and please know that we take the feedback we receive very serious. I will make sure that the renovations that are ongoing are completely...

Lakeside, California
Reviewed 2 weeks ago

This hotel is conveniently located for anyone visiting Hollywood, we were visiting Universal Studios and was a quick trip to the park from the hotel. The hotel is very clean and well maintained, our room was very comfortable. The room was recently updated and felt very fresh and clean. There is a Denny's on property, which is very nice for...

Review collected in partnership with Best Western
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Thank John V
ShermanOaks, United States
Reviewed 3 weeks ago

I really didn't know what to expect. I was waiting to get the keys to my new Apt.just down the street so I picked Best Western Cairrage Inn after hearing from a local that it was the best,it was!From the time I checked in (very friendly staff) I had a good vibe right off the bat...the room WAS GORGEOUS! And...

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Thank terao2017
Del Mar, California
Reviewed 3 weeks ago via mobile

I'm not sure how people can give this place a better rating. The room was clean, yes, but very outdated. The bed was really soft and not firm for a good nights sleep. The pillows were old a lumpy. There were stains on the floor and a big stain on the only chair. There was wall paper that looked like...

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Helpful?
Thank Travelin M
BWPCarraigeinn, Manager at BEST WESTERN PLUS Carriage Inn, responded to this review

Dear Travelin M, Thank you for taking the time to write a comment with regard to your recent stay with us. I am sad to hear that you are not happy and would like to apologize for that. We continue to make improvements inside and outside the property to keep up with the trend. We recently change all the furniture’s...

Clarks Summit, Pennsylvania
Reviewed 3 weeks ago

The hotel was great, the room was clean the bed was comfortable and the staff was friendly and courteous. There is a Denny's restaurant just steps away and a Target store a few blocks down. The entrance to the freeway is just down the road.

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1Thank Michael F
Los Angeles, California
Reviewed 4 weeks ago

Let me start off by complimenting the professional yet personal and friendly staff Daisy and Sonny - Extremely helpful and kind - check-in a breeze! Fast and efficient- honestly they went above and beyond - Nice rooms - Large - Modern- Clean and Laundry onsite- which is great when you're on the road! NO Service fee room service available too!...

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1Thank 1andreaboer
Reviewed 4 weeks ago via mobile

Room service is from Denny's! Excellent food from this location too. Rooms are clean and renovated. The staff were friendly and attentive to our needs. Fairly quiet despite being next to the freeway. It is noisy everywhere in LA. Can walk to Target. Not much else around here without a car. Easy access to freeways any direction. Uber $10-13 to...

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1Thank mike p
Santa Barbara, California
Reviewed 4 weeks ago

Needed a place close to the hospital while Grandma was ill, couldn't find anyone to keep Tippy the dog on short notice. Pleasantly surprised-- Carriage Inn was clean, comfortable, friendly and the price was just right for us and Tippy to have a good night's sleep while visiting Grandma.

Review collected in partnership with Best Western
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1Thank Spencer93160
Arcadia, California
Reviewed 4 weeks ago

Daisy checked me in, she was friendly and efficient. Multiple rooms were available so I was able to pick the floor I stayed on. I called from the room to check out, Robert answered the phone in his always friendly tone and I was all checked out. I've stayed at this location many times so ive seen updating in progress...

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1Thank I6068PYjulies
Chicago, Illinois
Reviewed 5 weeks ago

To start positively, front desk staff were very courteous and friendly. Moving on - I called for room service, which is through the on-site Denny's, MULTIPLE times at different times of day. One day someone answered, and I was put on hold for about 10 minutes. I eventually hung up because I could hear the staff just chatting in the...

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Thank alexislD8891LG

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Carriage Inn

Address: 5525 Sepulveda Boulevard, Los Angeles, CA 91411
Region: United States > California > Los Angeles > South San Fernando Valley
Price Range: RM642 - RM998 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Carriage Inn 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Best Western Plus Carriage Hotel Los Angeles
Best Western Carriage Hotel
Best Western Los Angeles
Los Angeles Best Western
Hotel Style:
#24 Green Hotel in Los Angeles
#24 Business Hotel in Los Angeles
#26 Best Value Hotel in Los Angeles
#47 Romantic Hotel in Los Angeles
#60 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Carriage Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Carriage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room away from the freeway”
 of 5 bubbles johv2017, 19 Feb 2017 | Read review
“2nd floor rooms are nice as you don't get the noise from above you.”
  • bathroom was located around the corner which was nice.
 of 5 bubbles JillianF674, 9 Feb 2017 | Read review
“The towers are nice a little more quiet”
 of 5 bubbles 1andreaboer, 29 Jan 2017 | Read review
“away from the freeway side”
 of 5 bubbles expertflyer2017, 13 Jan 2017 | Read review
“Try to get rooms that are not right on Sepulveda Blvd as it is a busy street”
 of 5 bubbles B8660SQkareng, 4 Jan 2017 | Read review
5 of 5