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Clean, confortable and very friendly service. I would definitely recommend this place for business or leisure. The room are very clean with all the amenities needed. 4 adults fit very confortable in a two beds room. Thank you from a very satisfied guest.
Myself and two colleagues stayed for 4 nights while we attended a training course nearby. The hotel was clean throughout and the rooms comfortable. There was some noise from the nearby interstate, although it was not too intrusive. The front desk and breakfast staff were...More
Response from HolidayInn V, Public Relations Manager at Holiday Inn Express Van NuysResponded 28 November 2017
We would like to thank you for a great review and would like to welcome you again at the property.
How we all wish the location have a bar, but due to being a franchised hotel, we go by our standards.
Thank you for letting...More
During the course of three days, my daughter and I drove 2,200 from Atlanta to LA, with two cats. So, I desperately needed a peaceful, cat-free hotel room, a comfortable bed, and a good breakfast. The Holiday Inn Express was only 5 miles from my...More
Response from HolidayInn V, Public Relations Manager at Holiday Inn Express Van NuysResponded 5 October 2017
We would like to thank you for all the good words on your review. Our employees are always going above and beyond when it comes to customer service, and everytime they received a great survey like yours it will motivate them more to continue doing...More
We were wondering why they let scary guest stayed outside the lobby, We were about to check in because we booked 2 rooms for two nights. We did it thru expedia but we cancelled due to unpleasant people around. We thought this hotel's standard is...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Van NuysResponded 12 September 2017
Thank you for your feedback regarding our Holiday Inn Express Van Nuys, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. On behalf of the hotel, I'm sorry you did not feel comfortable in our...More
Close to the highway. Clean rooms and lobby. Nice staff. Very responsive manager. Nice pool but never used it. Close to Universal Studios Burbank and all the attractions at the park. About 18 minutes away.
Thank Daniel A
Response from HolidayInn V, Guest Relations Manager at Holiday Inn Express Van NuysResponded 25 May 2017
We would like to thank you for giving this property a great review.
Hoping next time you happen to visit the location will be staying again at the Holiday Inn Express Van Nuys.