We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

818 Hotel + Pool, an Ascend Hotel Collection Member

Save
Share
20157 Ventura Blvd Woodland Hills, Los Angeles, CA 91364-2545
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
Lock in the lowest price from these sites
Booking.com
US$134
View deal
PricelineUS$134
FindHotelUS$134
AscendUS$134
TraveluroUS$154
Destinia.comUS$134
ZenHotels.comUS$157
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (35)
Room & Suite (19)
Pool & Beach (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
A note from 818 Hotel + Pool, an Ascend Hotel Collection Member
Updated 02/06/20

About

#217 of 414 hotels in Los Angeles
Location
Cleanliness
Service
Value
Welcome to the 818 Hotel + Pool, an Ascend Collection Member by Choice Hotels. The 818 Hotel + Pool in Woodland Hills is conveniently located off Freeway 101, within minutes from Hollywood attractions, theaters and beaches. This Woodland Hills hotel is near many local attractions, including Universal Studios, Beverly Hills, Santa Monica, UCLA, Malibu Beach and Pepperdine University.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Horseback riding
Taxi service
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Coffee shop
Breakfast available
Vending machine
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
36Restaurantswithin 1 km
1Attractionwithin 1 km
112Reviews7Q+A31Room tips
Traveller rating
  • 20
  • 33
  • 27
  • 14
  • 18
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sando P wrote a review Sep 2021
3 contributions
Upon my arrival, the outside of the hotel was filthy. The staff was completely rude. I entered my room and I immediately saw how the bed sheets were dirty! Gross. The entire room was disgusting. The lights in the bathroom didn’t work. The shower doors didn’t stay closed so when I showered I had to keep closing them but it still soaked the entire bathroom. Didn’t feel comfortable or safe. Would not recommend! Will recommend ppl to NOT stay here!
Read more
Date of stay: September 2021Trip type: Travelled on business
Helpful
Share
Response from Raj Patel, Owner at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded 23 Sep 2021
Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will visit us again. Sincerely, Hotel Manager.
Read more
Michael P wrote a review Sep 2021
Chico, California60 contributions65 helpful votes
We are spending several weekends in the area over the month of September and October this year and trying different hotels as we get the lay of the land. This is our third, and pretty much tied with the Tarzana Inn down the street for pricing.for the price we were not expecting Hilton or Marriott experience, and this review reflects that as we consider this a budget level hotel and want to make it clear that we take that into account in the rating. This facility has kind of a fun and funky appearance and is a face-lifted much older property on the exterior. The lobby is currently closed and you are asked to check in at the thickly glassed night window in broad daylight. At checkin we were told our King room had been overbooked but they could put us in a double. This ended up being two queen beds which was fine.. Little has been done to the outside, but the room we had was was nicely updated and matched the pics submitted by other users. Beds and pillows we found to be very comfortable, and the room was well stocked with coffee, fridge, iron, microwave, and blow-dry as well as a magnifying mirror. For sake of curiosity we tried the takeaway breakfast which was a water, a juice, a Danish, a granola bar, and a pudding. We thought it a decent effort on their part. Staff at checkin and checkout were attentive and friendly, and although working through the one window, they made effort to help the next guest before I was done with checkin. Up to this point the place is performing well, but now here comes the cons leading up to our final score. It is located directly adjacent to the 101 freeway and despite being a heavy sleeper I was awoken several times through the night by racing engines. Two car alarms went off in the night and there were wafts of Marijuana from outside the room that was definitely on property as I bumped into.one of the smokers in the morning enjoying a mid morning joint outside his room. We also both noticed that the floor of the room was clearly in need of a vacuuming. In a carpeted room it might not have been noticeable, but on the hard floors here, the little bits of dirt, grass and other crud were pretty noticeable in multiple locations. So between the noise level, the cleanliness, and the weed, we just couldn't go with a four here. Our experience down the street with a similarly priced hotel was better for room cleanliness and noise. It had hard floors too by the way. Would I stay here again? I wouldn't avoid it, but I don't think this would be my first choice. Wife and I were split a bit. Wife initially liked this property better than the comparable down the street, but I was the opposite.
Read more
Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: We downrated in part due to freeway noise, but we were on third floor literally at freeway level....
See more room tips
Helpful
Share
Response from GuestXperience Team, Other at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded 22 Sep 2021
Hi grandmastermichaelp, Thank you for your review of the recent stay with us. We are sensing some mixed sentiments in your review which is a perfect measure of the kind of hospitality that we're providing and the necessary improvements which still need to be introduced from our side. There's nothing called a perfect hotel experience if the guests do not take to this platform to voice their opinion with extreme honesty. We thank you for sharing your concerns with us along with the positives. We assure you that we'll look into these areas and take the necessary corrective action by assigning the respective teams to their respective tasks. We look forward to welcoming you again and assure you the best of our services in the future! Had you advised us about the noise issue at the time, we would have rectified the situation immediately or possibly offered you a room move. Please know that we are always there to assist you with your needs. We hope that you will give us another chance to host you impeccably the next time! Best Regards, Customer Care Team
Read more
marie wrote a review Jul 2021
Montrose, Colorado1 contribution1 helpful vote
We arrived and the room was clean and beautiful. We did have a small issue as we asked for two double beds and got a king instead(3 people family) we shared the bed for the first night since they said they ran out of rooms.. Housekeeping did great on their stay over cleaning. WiFi didn’t work well for us but thankfully we were out all day. Overall okay hotel.
Read more
Date of stay: July 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Response from GuestXperience Team, Other at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded 3 Aug 2021
Hi Coastal23488520217, Thank you for taking the time to leave us such a beautiful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. We apologize for the gripes you faced and the onus is on us for those! We will make sure that these mistakes do not repeat. We will also get the WiFi issue fixed. Thank you for appreciating our overall service and facilities. We look forward to seeing you again in the soonest time! Best Regards, Customer Care Team
Read more
vera A wrote a review Mar 2021
San Diego, California2 contributions1 helpful vote
stayed here because it was next door to where my sister was staying cops driving by people fighting prostitution people doing and saleing drugs and the general manager whys is a stuck Hispanic lady that is so rude and disrespectful lies you would think that since they need to keep there rooms filled and they work in customer service they would know how to treat you with respect but they don't she looks like she needs to get laid dont stay at this place unless your working
Read more
Date of stay: March 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Response from Raj Patel, Owner at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded 30 Mar 2021
Dear Guest, Our apologies for the lack of professionalism with our staff. We understand the importance of staff hospitality and its impacts. We will investigate and deal with the concerned staff and manage them to become guest friendly. Nevertheless, we request you to not consider this as a benchmark of our hotel and give us another opportunity to offer you an awesome stay. Sincerely, Hotel Manager
Read more
Freddie wrote a review Nov 2020
California1 contribution
I stayed at this hotel several times in the past when it was a Comfort Inn and was always very happy. But something has changed after the re-model and name change. First the Wi-Fi. It was HORRIBLE! We were never able to connect so if it’s a must for you...avoid this hotel. Staff said that it was probably due to alot of people using it at the same time. Problem is the hotel was almost empty. The elevator was also broken the entire week we were there and we were on the 3rd floor. The refrigerator was barely cool to the touch, also the door locks do not self close like most hotel doors. You literally have to SLAM the door with force to close it. The adjacent rooms were the same so we were constantly awakened at all hours from doors being slammed shut. We also had to switch rooms the first night when the heater was inoperable. What’s disturbing is that the issues I mentioned, fridge, wi-fi, doors, I found reviews back in 2019 about the exact same items! So the hotel has still not repaired them. It’s a shame because it used to be a real nice place. It does have a comfy bed, pillows, nice TV, and good towels, and was clean.
Read more
Date of stay: November 2020Trip type: Travelled with family
Helpful
Share
Response from Raj Patel, Owner at 818 Hotel + Pool, an Ascend Hotel Collection Member
Responded 29 Nov 2020
Dear Guest , I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. All these points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager.
Read more
Previous
123456
PRICE RANGE
US$123 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn near warner hotel los angeles, los angeles comfort inn, comfort inn los angeles
LOCATION
United StatesCaliforniaLos AngelesWoodland Hills
NUMBER OF ROOMS
100
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about 818 Hotel + Pool, an Ascend Hotel Collection Member
Which popular attractions are close to 818 Hotel + Pool, an Ascend Hotel Collection Member?
Nearby attractions include Candy Cane Lane (1.1 km), Corbin Recreation Center (1.2 km), and Gold 'N I Jewelers (0.5 km).
What are some of the property amenities at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Guests can enjoy free breakfast during their stay.
Is parking available at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Yes, free parking is available to guests.
What are some restaurants close to 818 Hotel + Pool, an Ascend Hotel Collection Member?
Conveniently located restaurants include Sol y Luna, Ancora Cucina Italiana, and In-N-Out Burger.
Are there opportunities to exercise at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at 818 Hotel + Pool, an Ascend Hotel Collection Member?
Yes, dry cleaning and laundry service are offered to guests.
Does 818 Hotel + Pool, an Ascend Hotel Collection Member offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to 818 Hotel + Pool, an Ascend Hotel Collection Member?
Many travellers enjoy visiting Will Rogers State Historic Park (14.0 km), Nike Missile Control Site (8.4 km), and The Oakridge Estate (9.9 km).
Is 818 Hotel + Pool, an Ascend Hotel Collection Member accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.