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La Quinta Inn & Suites LAX

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La Quinta Inn & Suites LAX
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1,329 Reviews from our TripAdvisor Community

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Showing 1,099: English reviews
Reviewed 3 days ago NEW

Bed was amazing. But the communication with Booking.com was horrible. My rate was change when I checked in. But the Operation Manger fixed everything when I check out. Great hotel to reserve at the last minute.

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Helpful?
Thank sheree w
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Dear Sheree, Feedback of your recent stay is appreciated. We are delighted to hear that you enjoyed our comfortable beds. However, we were disappointed to hear of your issue using Booking.com and will investigate why this problem occurred. It sounds like our Operation Manager was able to correct their mistake regarding your rate and your overall stay was a good...

Wilkes-Barre, Pennsylvania
Reviewed 6 days ago NEW

Upon arrival I had been given an awful room across from the elevator, immediately changed rooms. They put me on the 8th floor facing the street. I thought it was ok, until i realized across the hall, someone had left there dog alone in there and it barked for over 2 hours. I called down they moved me again, but...

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Helpful?
Thank TechIntellect84
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our property near the Los Angeles Airport. We are delighted to hear that you appreciated our complimentary breakfast and your feedback about our staff is always appreciated. It delights us to hear that our staff employees were accommodating during your stay, ensuring you...

Missouri
Reviewed 1 week ago NEW

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Helpful?
Thank ptraveler0
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Reviewed 1 week ago NEWvia mobile

My husband and I stayed here for one night before we transferred to San Pedro for a cruise. The room wasn't amazing - but it was clean. The cover to the AC was broken... but it worked. The shower head was super low.... that's the only negative. We had a bite to eat in the restaurant and Gabriel was our...

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Helpful?
Thank Trinity C
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Dear Trinity, Feedback is important to us and we appreciate you taking the time to write your review about your recent stay. We are pleased to hear that your check-in was fast and our staff was friendly & accommodating during your stay. It is extremely pleasing to hear that Gabriel made such a great impression. Our employees are truly dedicated...

Canberra, Australia
Reviewed 1 week ago via mobile

We stayed in La Quinta for one night on the way to our destination. Lovely people and the bed was AMAZING. It certainly made up for the tiny bathroom. They were very accomodating to our large group. Would stay again.

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Helpful?
Thank Julie A
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Dear Julie, Thank you for your review. We are extremely please to hear that our staff contributed to you group having a great guest experience! We realize that a good night's sleep can make your day and we appreciate you kind words. We are also happy to report that this hotel is scheduled for a renovation and your comment about...

Los Angeles, California
Reviewed 1 week ago via mobile

The staff at this hotel was courteous and amicable right from the start. They went out of their way to assist me in a number of ways from a speedy checkin to holding my bags while I ran to a nearby store. The lobby is not picturesque but the rooms are clean and they have all the amenities you might...

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Helpful?
Thank AaronAllenFlynn
Chris H, General Manager at La Quinta Inn & Suites LAX, responded to this review

Hi AaronAllenFlynn, Thank you for staying at our hotel close to LAX and we are delighted you had a positive stay with us. I will relay you kind words to our team and we hope to see you again in the future. Sincerely, Chris H.

Reviewed 1 week ago via mobile

Rooms were clean. Right next to airport. Not super expensive. Decent breakfast. Wifi is pretty good and I was able to work for a couple of hours without any connection drops. Also quite near to the world famous Santa Monica Pier. Unless you are looking for something upscale, I would definitely recommend this for your next LA visit.

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Helpful?
Thank pavan k
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

When a guest takes the time to write, we are especially grateful. Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. At LaQuinta Inn & Suites, we constantly strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed. We...

Tucson, Arizona
Reviewed 2 weeks ago

We were very pleased with accommodations, staff and convenience of location. In fact, we canceled another hotel reservation for our return from San Diego to LA and booked another stay at this LaQuinta.

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Helpful?
Thank 370lorrained
Reviewed 2 weeks ago

you can buy stamp at the 1st floor, and the staff can also send the post card for you. you can put your luggage in the hotel before you check in. the hotel is close to the airport, and there is shuttle bus to the airport, but it is a little bit far from downtown.

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Helpful?
Thank huang w
Chris H, General Manager at La Quinta Inn & Suites LAX, responded to this review

Hi huang w, Thank you for staying with us at the La Quinta Inns & Suites LAX! We are happy you enjoyed your stay and hope to see you again during your future travels. Sincerely, Chris H., General Manager

los angeles, United States
Reviewed 3 weeks ago

Horrible Experience. So Much for Elite Status... Did not apply my Bonus Points, instead charging rates even higher then their own website. LA Quinta "Returns" Bonus reservations people, with whom reservation was made, were unable to correct without the local General Manager's approval. The General Manager did not return their nor my own calls, made daily for a full week....

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Helpful?
Thank heatherkU748FC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Thank you for your feedback regarding your stay. Our guest expectation is very important to us and when we fall short we take it very serious and strive to correct the issues. So that the General Manager can better understand the circumstances of your experience, please contact the manager directly at lq2005gm@lqreviews.com. While an apology will regrettably not alter the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about La Quinta Inn & Suites LAX

Address: 5249 W Century Blvd, Los Angeles, CA 90045-5917
Region: United States > California > Los Angeles > Westside
Price Range: RM467 - RM956 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites LAX 3*
Number of rooms: 278
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Lax Hotel Los Angeles
La Quinta Inn And Suites Lax
La Quinta Los Angeles
Los Angeles La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites LAX staff and other travellers.
22 questions
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Questions? Get answers from La Quinta Inn & Suites LAX staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor. and hope there are no pets near you”
 of 5 bubbles TechIntellect84, 3 Dec 2016 | Read review
“2nd floor is good, close to reception and the breakfast room”
 of 5 bubbles callyann70, 2 Nov 2016 | Read review
“check room before purchase as i was not sure if i got the right room for what i paid!!!”
 of 5 bubbles Y8923BQgarym, 19 Oct 2016 | Read review
“We were on the 8th floor. Never heard any noise to speak of.”
 of 5 bubbles 660kennethc, 19 Oct 2016 | Read review
“This is on a busy street ask for a room on the backside of the hotel”
 of 5 bubbles ThaiFoodJunky, 17 Oct 2016 | Read review
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