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Crowne Plaza Los Angeles International Airport Hotel

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Crowne Plaza Los Angeles International Airport Hotel
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1,564 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Los Angeles International Airport Hotel
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Showing 1,282: English reviews
Melbourne
Reviewed 12 July 2015 via mobile

After being done over by Delta and missing our flight to Mexico for our honeymoon, we were forced to overnight in LA. We ended up at Crowne Plaza and we're glad we did. Jose at the desk took pity on our plight and looked after us 110%. He quickly got us checked in, gave us a room upgrade, threw in...

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Helpful?
Thank fishcoteque
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We will be sure to recognize Jose for his exceptional service as well. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager

Los Angeles, California
Reviewed 12 July 2015 via mobile

I never expected that this hotel was going to turn out to be beautiful, the view from the 9th floor is breathtaking and gorgeous. The staffs are very friendly and helpful, the rooms are super clean #noodor and the food is fantastic. I really do recommend and I give it a 100 star.

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1Thank Queenc R
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager

Canada
Reviewed 12 July 2015

We had a quick overnight here in between flights. Hotel was perfectly fine for that purpose - shuttle came quickly and was efficient. Would not choose if I were staying in LA to do any sightseeing, but good for an LAX layover. Book early to get a good rate.

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Helpful?
Thank KaperKate
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the kind comments and a great review of your stay! We will look forward to seeing you again the next time your travels bring you to Los Angeles. Best regards, Paul Gibbs General Manager

Reviewed 11 July 2015 via mobile

My sister and I had an overnight layover before our flight to New York, and we had decided to stay in the Crowne Plaza. Its location is perfect thanks to airport proximity. The front desk was incredibly helpful. The rooms were great—it was huge. Best of all— it was affordable! My biggest problem was that vending machine on our floor...

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Helpful?
Thank Gabie T
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. So sorry about the vending overcharge. Since this is a third party contract with the vending company, the best thing to do would be to dispute the charge. Again, my apologies...

Fayetteville, Arkansas
Reviewed 11 July 2015 via mobile

Our room was nicely appointed and clean. The customer service was great and we enjoyed the breakfast buffet a lot. If you are looking for a nice place to stay with friendly faces, then this is the hotel for you!

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Helpful?
Thank Hailey R
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager

Palm Springs, California, United States
Reviewed 9 July 2015

Spent one night recently at the Crowne Plaza airport hotel. The rooms are rather dated looking and look like they could use a face lift. The towels in the bathroom were not a very high quality and they only included two bath towels, two hand towels, and two face towels. There was not a shower mat towel either. Housekeeping had...

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Helpful?
Thank Ken L
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were generally pleased with our hotel and the services we offer. We certainly appreciate the comments on those areas we can look to improve on. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager

Perth, Australia
Reviewed 8 July 2015

Tried a few LAX airport hotels and keep coming back to this one. Close to LAX with very easy transfers. Rooms very comfortable, spacious and recently refreshed. I usually arrive early morning and getting an early check-in is rarely a problems. The buffet breakfast was very good, with all hot items being nice and hot - pleasant change from the...

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Helpful?
Thank JAWS-Aus
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your positive comments with the entire staff. Thanks again for letting us know that we did a good job for you and we...

Reviewed 8 July 2015 via mobile

We stayed at the Crowne Plaza, LAX for 3 nights and would thoroughly recommend. Our plane arrived at 630am and we expected to just leave our bags at the hotel and pick them up about 3pm when we could check in, however the woman on reception found an available room for us and we were able to check in then...

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Helpful?
Thank rcate88
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager

Vancouver, Canada
Reviewed 8 July 2015

I stayed at this property before and was disgusted by the lack of house keeping standards. What was just has insulting was the generic response the hotel management posted. In any event, my flight was oversold and I was put up in this hotel. The service was great, they provided us with some toiletries etc. Room was clean and service...

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Helpful?
Thank Sarj S
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

It sounds like you had a good stay except for the noise levels in the guest hallways around your room. I’m so sorry about that. Thanks for the feedback and we hope to see you again soon! Best regards, Paul Gibbs General Manager

Edgartown, Massachusetts
Reviewed 7 July 2015

The hotel is located within about five minutes of the airport with frequent shuttle service. The choice of dining great with a number of outlets in the lobby, including a sushi bar with Japanese chefs, a Sports Bar with a wide menu, a deli/salad/juice section and a sit down main restaurant, as well as room service. There is a swimming...

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Helpful?
Thank orienttrader
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. I will be sure to share your positive comments with all of our associates here and we will look forward to welcoming you again when your travels bring you back to Los Angeles. Thanks for your comments. Best...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Century Taproom
Century Taproom
Cuisines: American, Bar
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel - Los Angeles International Airport (LAX)! Our 613 room, full- service hotel is the gateway to Los Angeles. Located less than one mile from the LAX terminals, with 24-hour complimentary shuttle service to and from LAX! While only steps away from LAX, the Crowne Plaza Hotel-LAX is convenient to all major southern California area attractions, including Hollywood, Disneyland, Universal Studios and The Los Angeles Convention Center. Immediate access to the I-405 and I-105 freeways and the beach communities of Marina Del Rey, Santa Monica, Venice Beach, Manhattan Beach and Redondo Beach are just minutes away! Also, the shopping and business districts of El Segundo, Culver City and Westchester are all within 3 miles! The Crowne Plaza - Los Angeles International Airport has 14,000 sq feet of flexible space, with an emphasis on service and convenience. Our experienced Crowne Meetings Director and Certified Wedding Consultant hold the highest recognition of Certified Meeting Professional, CMP, and will ensure your meeting, social event or wedding is a complete success. After a long day of business meetings or sightseeing you will enjoy our Sleep Advantage program, which includes premium bedding, sleep amenities, guaranteed wake-up calls and designated quiet zones.Come stay and play with us in Los Angeles! ... more   less 

Additional Information about Crowne Plaza Los Angeles International Airport Hotel

Address: 5985 West Century Boulevard, Los Angeles, CA 90045-5477
Region: United States > California > Los Angeles > Westside
Price Range: RM624 - RM940 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles International Airport Hotel 3.5*
Number of rooms: 613
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com and Hotels.com so you can book your Crowne Plaza Los Angeles International Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Crowne Plaza Lax
Hotel Style:
#27 Best Value Hotel in Los Angeles
#38 Romantic Hotel in Los Angeles
#48 Family Hotel in Los Angeles
#67 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles International Airport Hotel staff and other travellers.
47 questions
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Questions? Get answers from Crowne Plaza Los Angeles International Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for quieter rooms,not near ice machines,overlooking motorways,elevators or rooms with interconnecting door to an adjoining suite.”
 of 5 bubbles holdenfj, 21 Feb 2017 | Read review
“Need to find a quiet room with less noise of hearing planes flying over the hotel.”
 of 5 bubbles 655samantha, 21 Feb 2017 | Read review
“Ask for high room with view of city. Between the buildings you see airplanes in the distance fly by. Nice view.”
 of 5 bubbles croppingfool, 21 Feb 2017 | Read review
“Would like to have a bar fridge”
 of 5 bubbles F8421PLkarenb, 16 Feb 2017 | Read review
“No room recommendation, but if you just want a light sandwich or something, get it at the airport where it's much less expensive.”
 of 5 bubbles KikiJoe, 13 Feb 2017 | Read review
5 of 5