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Crowne Plaza Los Angeles International Airport Hotel

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Crowne Plaza Los Angeles International Airport Hotel
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1,340 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Los Angeles International Airport Hotel
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Showing 1,071: English reviews
Melbourne, Australia
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 January 2015 via mobile

Another great visit to this most excellent airport hotel. Fast and regular airport shuttle, nice bright hotel and fabulous rooms make this a real treat. Good and fast food options (great coffee), as well as a good quality restraunt onsite. Walking distance to most hire car lots and a couple of offsite fast food joints, give you great convenience. Terrific... More 

Helpful?
Thank Shane M
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Melbourne, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 January 2015

I stayed for one night at the Crowne Plaza on my way from Australia to New Orleans. I landed at LAX on a flight from Aus at 6.30am and due to some miracle I was through immigration and customs amazingly quick and arrived at the hotel at 7.30am. I didn't like my chances of being able to check-in so early... More 

Helpful?
Thank Jody B
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Kentucky
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 January 2015 via mobile

For a luxury airport hotel I was not impressed. We ate in the hotel bar. Food as average at best. Way over priced! Upholstered chair in room as very dirty. We had booked a room for 4 adults. Only two sets of towels in room. Bed was very comfy. Sheets were nice. Pillows were good. In the morning as we... More 

Helpful?
Thank Tricia L
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the feedback on your stay with us here at the Crowne Plaza Los Angeles Airport. I am very sorry to hear that you were generally disappointed with your stay. Rest assured I have reviewed your comments with the appropriate staff members so we can take the necessary steps to cure the deficiencies outlined in your review. Thanks again... More 

Chicago, Illinois
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 10 January 2015

We stayed here four nights as part of a tour visiting the Tournament of Roses Parade. The transportation/logistics of the stay were great, and the room was spacious, neat and well-maintained. In the lobby, however, the staff never seemed to be quite sure what was going on. I observed dinners prepared in the kitchen sitting waiting delivery to diners, and... More 

Helpful?
Thank Kenneth L
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Milwaukee
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 January 2015

Everything about my recent stay was perfect. My room was large and immaculate. Decor was fresh and contemporary. Bedding was luxurious. Staff was friendly and helpful. Food was excellent in each of the 3 dining options. Service was excellent. Very close to airport. Other guests complained about airport noise. My room was on the 12th floor. And although I did... More 

Helpful?
1 Thank Robert S
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Pittsburgh, PA
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 January 2015

I cannot believe this is a Crowne Plaza. The lobby was not of the elegance I am used to for a Crowne Plaza. Very modern and trendy. The room looked like it was decorated with IKEA furniture by a 22-yr old. Customer service at the restaurants was pathetic. I asked one woman at the pizza place what their hours were,... More 

Helpful?
Thank Cru3rdBari
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Please accept my sincerest apologies for the conditions described in your review. There is certainly no excuse so I will not try to offer one. I can assure you that we are focused on continually improving everything about the hotel and I do hope that you will give us another chance. Thanks for your patronage and we hope to see... More 

Nottingham, United Kingdom
Level Contributor
108 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 January 2015

I had a late flight into LAX and an early one out, so didn't get chance to sample all that the hotel offers, but from what little I saw I was happy. There is a free shuttle from LAX to the hotel and back again. As an IHG Platinum member I was offered a free drink, a snack or extra... More 

Helpful?
1 Thank Mark A
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Gold Coast, Aus
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 January 2015 via mobile

We stayed over night after a long haul flight from Australia with our two young kids before flying to San Fran the next day. We were picked up within 5 minutes by the free hotel courtesy bus and taken to the hotel about 3hrs earlier than check in. We had planned to leave our bags and head out but were... More 

Helpful?
3 Thank Tamara C
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza LAX. I will be sure to share your positive comments with all of our associates here and we will look forward welcoming you again when your travels bring you back to L.A. Best regards, Paul Gibbs General Manager More 

Atlanta, Georgia
Level Contributor
180 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 6 January 2015

I stayed here for 2 weeks December/January and from the moment I checked in every single staff member I encountered had a smile on their face. My room was nice, had an odd numbered room and though I could see the planes landing I couldn't hear them. The housekeeping staff was very thorough. The only complaint I have with the... More 

Helpful?
1 Thank NTC214
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your positive comments with the entire staff. Thanks again for letting us know that we did a good job for you and we... More 

Sydney, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 January 2015

We stayed here for one night after our flight from SYD. Friendly staff (valet gave us a great restaurant recommendation), good meals in the bar area downstairs, quite room, comfy bed, clean. Very happy.

Helpful?
Thank Pete G
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Century Taproom
Century Taproom
Cuisines: American, Bar
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel - Los Angeles International Airport (LAX)! Our 613 room, full- service hotel is the gateway to Los Angeles. Located less than one mile from the LAX terminals, with 24-hour complimentary shuttle service to and from LAX! While only steps away from LAX, the Crowne Plaza Hotel-LAX is convenient to all major southern California area attractions, including Hollywood, Disneyland, Universal Studios and The Los Angeles Convention Center. Immediate access to the I-405 and I-105 freeways and the beach communities of Marina Del Rey, Santa Monica, Venice Beach, Manhattan Beach and Redondo Beach are just minutes away! Also, the shopping and business districts of El Segundo, Culver City and Westchester are all within 3 miles! The Crowne Plaza - Los Angeles International Airport has 14,000 sq feet of flexible space, with an emphasis on service and convenience. Our experienced Crowne Meetings Director and Certified Wedding Consultant hold the highest recognition of Certified Meeting Professional, CMP, and will ensure your meeting, social event or wedding is a complete success. After a long day of business meetings or sightseeing you will enjoy our Sleep Advantage program, which includes premium bedding, sleep amenities, guaranteed wake-up calls and designated quiet zones.Come stay and play with us in Los Angeles! ... more   less 

Additional Information about Crowne Plaza Los Angeles International Airport Hotel

Address: 5985 West Century Boulevard, Los Angeles, CA 90045-5477
Region: United States > California > Los Angeles > Westside
Price Range: RM585 - RM875 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles International Airport Hotel 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Crowne Plaza Lax
Hotel Style:
#25 Best Value Hotel in Los Angeles
#38 Romantic Hotel in Los Angeles
#48 Family Hotel in Los Angeles
#67 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles International Airport Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Los Angeles International Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No room is bad”
 of 5 bubbles G185UYandreww, 2 Dec 2016 | Read review
“Request for quitter room if you don't like runaway noise. Remember your breakfast voucher upon check in. If you travel solo, request for single king bed. ”
 of 5 bubbles aziyahy, 1 Dec 2016 | Read review
“Add a small refrigerator. We ordered a pizza downstairs for dinner during our 2nd stay. It would have been nice to have pizza for breakfast the next morning, but was unable to refrigerate it. ”
 of 5 bubbles CarlaFarmer, 1 Dec 2016 | Read review
“Always stay on 16th floor club room is great”
 of 5 bubbles RAD179, 28 Nov 2016 | Read review
“I had one facing the airport and on the 14th floor and loved it.”
 of 5 bubbles MrHighFlyer, 28 Nov 2016 | Read review
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