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03/09/2017 04/09/2017
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$250
    US$229
    SAVE US$21
    US$250
    US$229
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    US$250
    US$229
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    Traveller (473)
    Room & Suite (284)
    Pool & Beach (78)
    Overview
    • Excellent25%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “city walk” (204 reviews)
    “theme park” (56 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
    Deals (66)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Room, 1 King Bed, Accessible
      US$250US$229
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    • Traditional Queen Room - Non-refundable
      US$250US$229
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    • Room, 1 King Bed, Accessible
      US$250US$229
      View Deal
    All 66 deals for this hotel
    • Room, 1 King Bed, Accessible
      US$229
      View Deal
    • Traditional Room, 1 King Bed
      US$229
      View Deal
    • Traditional Room, 2 Double Beds
      US$229
      View Deal
    • Traditional Room, 2 Queen Beds
      US$229
      View Deal
    • Room, 1 King Bed, Accessible
      US$229
      View Deal
    • Room, 1 King Bed, Accessible
      US$229
      View Deal
    • Room, 1 King Bed, Accessible (Free WiFi)
      US$229
      View Deal
    • Traditional Queen Room - Non-refundable
      US$229
      View Deal
    • Traditional Room, 1 King Bed
      US$229
      View Deal
    • Traditional Room, 1 King Bed
      US$229
      View Deal
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    Showing room deals 1 - of 66
    The Garland
    3,034 reviews
    #13 of 350 hotels in Los Angeles
     
    Hilton Los Angeles/Universal City
    3,680 reviews
    #56 of 350 hotels in Los Angeles
     
    The Hollywood Roosevelt
    1,908 reviews
    #17 of 350 hotels in Los Angeles
     
    BLVD Hotel & Spa
    391 reviews
    #91 of 350 hotels in Los Angeles
     
    Write a Review
    Reviews (1,644)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,518 reviews

    Reviewed 6 days ago

    I must admit I have mixed feelings about this hotel. The positives are this is a great location for Universal Studios, the Hop on Hop off bus offers a hotel pickup/drop off, and it is nice and clean. The hotel however seemed to be in...More

    1  Thank Hydro_Seeker
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 4 days ago

    Dear guest, we clearly missed the mark on this visit. We will certainly share your feedback with the directors involved. We are going through this exciting renovation however we are saddened that you were inconvenienced and we hope to have a chance to recover during...More

    Hotel's Favourite
    Reviewed 12 March 2017

    This is a great hotel - located next to Universal Studios! We have stayed here before and were happy to return and stay again. When we are traveling somewhere for a reason (Universal Studios), we want to stay close so it is easy and quick...More

    2  Thank BeachBumDFW
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 23 March 2017

    Dear BeachBumDFW, we are thrilled you had a great visist ! The lounge indeed is a great place to enjoy some delicious food and the service is so caring and attentive. Please keep us in mind if your travels bring yoi back to Univesal City...More

    Reviewed 1 week ago via mobile

    We had a reservation at the Sheraton for three nights but we ended up staying only one night! The hotel undergoes right now a renovation however the renovation needs a renovation!! The interior of the rooms looks lovely but closer looks reveals overuse /dirty /...More

    Thank Elisabeth W
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 6 days ago

    Dear Elisabeth W , your visit was clearly not up to par and we apologize for this missed experience. We are indeed going though a full scale renovation and if there are guest concerns, we do all we can to remedy right away to create...More

    Reviewed 1 week ago

    As with all Sheratons the staff are very friendly, helpful, and attentive. A nice hotel for our one night stay. We stayed on the 18th floor, in a newly renovated two double bed deluxe room. It was new, but if you looked too closely the...More

    Thank L H
    Reviewed 1 week ago

    We originally had a horrible stay in April, we returned for a stay 8/7 through 8/8. We came back because the Hilton was booked and I wanted to be walking distance to Universal. Check-in... it's a mess, not very clear on how the lines should...More

    1  Thank vdac
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 1 week ago

    Dear vdac, your concerns are certainly valid and it is indeed disappointing that your visit was not as expected. We will indeed share your feedback with the Directors involved . We can only hope to have the chance to possibly regain your confidence during a...More

    The Garland
    3,034 reviews
    #13 of 350 hotels in Los Angeles
     
    Hilton Los Angeles/Universal City
    3,680 reviews
    #56 of 350 hotels in Los Angeles
     
    The Hollywood Roosevelt
    1,908 reviews
    #17 of 350 hotels in Los Angeles
     
    BLVD Hotel & Spa
    391 reviews
    #91 of 350 hotels in Los Angeles
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$235 - US$369 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Orbitz, Priceline, Hotwire, Ctrip TA, Cancelon, getaroom.com, Agoda and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (473)
    Room & Suite (284)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (432)
    Bathroom (42)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Hilton Los Angeles/Universal City
    3,680 reviews
    .22 km away
     
    The Hollywood Roosevelt
    1,908 reviews
    4.40 km away
     
    The Garland
    3,034 reviews
    1.22 km away
     
    BLVD Hotel & Spa
    391 reviews
    .50 km away
     
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    Nearby Attractions
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    9 reviews
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    7 reviews
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    Ask a question
    Questions & Answers
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Milehikrs
    5 February 2017|
    AnswerShow all 2 answers
    Response from Sheratonmanager001 | Property representative |
    Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
    1
    Vote
    Room Tips
    "Ask for renovated rooms away from the construction."
    Read review
    "Go somewhere else"
    Read review
    "Lanai pool side was nice but request to be away from the construction area if it is still going on."
    Read review
    "Pick a room close to the lobby floor, otherwise may be doing 20 flights of stairs."
    Read review
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