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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
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    30/07/2017 31/07/2017
    US$275
    US$265
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    US$275
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    Traveller (469)
    Room & Suite (270)
    Pool & Beach (76)
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    Overview
    • Excellent25%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “city walk” (200 reviews)
    “theme park” (56 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,610)
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    There are newer reviews for Sheraton Universal Hotel
    See the most recent reviews

    11 - 15 of 1,488 reviews

    Reviewed 2 weeks ago

    DO NOT STAY HERE! We were there for three nights last week and I got stuck in the elevator. The elevator dropped a couple of floors while we were in there and it was traumatizing. I spoke to multiple managers, until Juaquin offered to change...More

    3  Thank cariepie
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 2 weeks ago

    We understand by your concerns that your visit was frustrating and we are always here to assure things are taken care of. We are focused around excellent customer service and saddened that your visit was not up to par . Please trust your insights are...More

    Reviewed 3 weeks ago

    We stayed at this hotel for one night during our visit to Los Angeles and our main motivation was going to universal studios. The hotel is located walking distance from universal studios and there is also a shuttle that transports people back and forth from...More

    Thank Aarij B
    Reviewed 3 weeks ago

    We stayed at the Sheraton for one night when we were going to Universal Studios. The hotel is currently going through a major renovation. We were not in a renovated room and we could definitely see why they are renovating all the rooms because it...More

    2  Thank David A
    Reviewed 4 weeks ago via mobile

    Okay so let me start off by saying, I used to always book hotels based on the people's reviews on TripAdvisor . Key word is Used to. I saw nothing but bad reviews about this hotel before going here. So when my wife booked here,...More

    1  Thank Isaac M
    Reviewed 4 weeks ago via mobile

    The location is the best thing about the hotel, as it is so convenient for universal studios. It is a short walk to the studios and to city walk so there's a great choice of restaurants near by and if you're visiting the park it's...More

    Thank Lizzie W
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 4 weeks ago

    Dear Lizze, we are sorry to hear the renovation circumstances marred your visit and we apologize for any missed experience. We do hope you found some enjoyment in your time here as there is so much to see and do , along with enjoying the...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$258 - US$386 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Expedia, Priceline, Hotwire, getaroom.com, Cancelon and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (469)
    Room & Suite (270)
    Pool & Beach (76)
    Dining (70)
    Hotel & Grounds (422)
    Bathroom (40)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    MamaBellaLuca
    19 April 2017|
    Answer Show all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Milehikrs
    5 February 2017|
    Answer Show all 2 answers
    Response from Sheratonmanager001 | Property representative |
    Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
    1
    Vote
    Room Tips
    "To get a good room: go to the hilton next door or other hotel in the area."
    Read review
    "Take a room facing Universal Studio as the other side is bit noisy for freeway traffic."
    Read review
    "Of course the renovated rooms are nicer; but stay at the Hilton next door which isn't under construction."
    Read review
    "Rooms on lower level have walkout to the pool."
    Read review
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