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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
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    US$215US$235
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    Traveller (472)
    Room & Suite (284)
    Pool & Beach (78)
    Overview
    • Excellent25%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “city walk” (203 reviews)
    “theme park” (56 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
    Deals (63)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Traditional Double Room - Non-refundable
      US$235US$215
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    • Traditional Room, 1 King Bed
      US$235US$215
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    • Traditional Room, 1 King Bed
      US$235US$215
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    All 63 deals for this hotel
    • Traditional Double Room - Non-refundable
      US$215
      View Deal
    • Traditional Room, 1 King Bed
      US$215
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    • Traditional Room, 2 Double Beds
      US$215
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    • Traditional Room, 2 Queen Beds
      US$215
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    • Traditional Room, 1 King Bed
      US$215
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    • Traditional Room, 1 King Bed
      US$215
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    • Traditional Room, 1 King Bed (Free WiFi)
      US$215
      View Deal
    • Traditional Room, 2 Double Beds
      US$215
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    • Traditional Room, 2 Double Beds
      US$215
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    • Traditional Room, 2 Double Beds (Free WiFi)
      US$215
      View Deal
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    Showing room deals 1 - of 63
    The Garland
    3,022 reviews
    #13 of 350 hotels in Los Angeles
     
    Hilton Los Angeles/Universal City
    3,667 reviews
    #55 of 350 hotels in Los Angeles
     
    Loews Hollywood Hotel
    3,657 reviews
    #18 of 350 hotels in Los Angeles
     
    The Hollywood Roosevelt
    1,898 reviews
    #15 of 350 hotels in Los Angeles
     
    Write a Review
    Reviews (1,642)
    Traveller rating
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    Time of year
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    There are newer reviews for Sheraton Universal Hotel
    See the most recent reviews

    371 - 375 of 1,517 reviews

    Reviewed 13 January 2016 via mobile

    We stayed here and I really don't think I would stay here again. The only bonus to staying here is that it's close to Universal Studios and that is it. Also there is no free Wi-Fi and it's a fair distance from central L.A. Which...More

    Thank ndml79
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 19 January 2016

    Dear ndml79, Thank you for your review. We would like to kindly note that all SPG members receive complimentary WiFi, but we apologize if this was not made clear to you. Furthermore, a short walk to the Subway can get you to downtown LA in...More

    Reviewed 12 January 2016

    Stayed at this hotel for just under 10 nights and enjoyed every minute of it. First of all there was a complication with our booking in which the staff behind the desk offered us an upgrade of breakfast due to the complication. We visited the...More

    1  Thank valqb2016
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 12 January 2016

    Dear valqb2016, Thank you for sharing your review, and for visiting us from London! We are delighted to hear that your ten-night stay was thoroughly enjoyable. Our location near Universal City can make visiting the parks or downtown LA attractions a breeze, and we are...More

    Reviewed 11 January 2016

    If you have any concerns well you might as well keep them to yourself. Excuses are the theme of the day and your concern is of no importance. I believe the issues come from an outside company, nonetheless everyone on the property represents the property,...More

    Thank jphi78
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 12 January 2016

    Dear jphi78, We are very concerned to hear that you were treated with anything other than the utmost respect. We care deeply about our guests’ comfort and ease of access, and we apologize if this was not evident during your stay. To better understand how...More

    Reviewed 11 January 2016

    Stayed here for 4 nights. Not impressed. Toilet clogged, heat controls didn't work - only blew hot air so room was ridiculously warm, no mini fridge as standard in room, have to pay for wifi, tv cable spotty - periodically no signal, getting in and...More

    Thank Cindy M
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 12 January 2016

    Dear Cindy M, Thank you for your review. We do hope that you brought some of these issues to the attention of our staff, as we could have come to a speedy resolution for you. For instance, fridges are available upon request, and all SPG...More

    Reviewed 5 January 2016

    We had few choices booking at the last minute for three days on a Rose Bowl trip but are glad we chose this hotel. Big, chain hotels are not our style but, putting that aside, the hotel was quiet, comfortable and the staff was very...More

    Thank nancerbug1
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 5 January 2016

    Dear nancerbug1, Thank you for your choice in hotel for the Rose Bowl! We are glad to know you were pleasantly surprised by our quiet, comfortably accommodations and friendly service. In terms of the food served at the bar, we value your feedback and will...More

    The Garland
    3,022 reviews
    #13 of 350 hotels in Los Angeles
     
    Hilton Los Angeles/Universal City
    3,667 reviews
    #55 of 350 hotels in Los Angeles
     
    Loews Hollywood Hotel
    3,657 reviews
    #18 of 350 hotels in Los Angeles
     
    The Hollywood Roosevelt
    1,898 reviews
    #15 of 350 hotels in Los Angeles
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$241 - US$379 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Booking.com, Priceline, Ctrip TA, Orbitz, Cancelon, Hotwire, getaroom.com, Agoda and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (472)
    Room & Suite (284)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (431)
    Bathroom (42)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Hilton Los Angeles/Universal City
    3,667 reviews
    .22 km away
     
    The Hollywood Roosevelt
    1,898 reviews
    4.40 km away
     
    Loews Hollywood Hotel
    3,657 reviews
    4.29 km away
     
    The Garland
    3,022 reviews
    1.22 km away
     
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    Nearby Attractions
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    9 reviews
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    7 reviews
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    .41 km away
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    Ask a question
    Questions & Answers
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Milehikrs
    5 February 2017|
    AnswerShow all 2 answers
    Response from Sheratonmanager001 | Property representative |
    Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
    1
    Vote
    Room Tips
    "Ask for renovated rooms away from the construction."
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    "Go somewhere else"
    Read review
    "Lanai pool side was nice but request to be away from the construction area if it is still going on."
    Read review
    "Pick a room close to the lobby floor, otherwise may be doing 20 flights of stairs."
    Read review
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