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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    (818) 980-1212
    Hotel website
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
     7 people are viewing this hotel
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    US$215US$238
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    Traveller (479)
    Room & Suite (269)
    Pool & Beach (77)
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    Overview
    • Excellent25%
    • Very good36%
    • Average23%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “city walk” (128 reviews)
    “theme park” (60 reviews)
    “the club lounge” (68 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
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    Hilton Los Angeles/Universal City
    3,805 reviews
    #50 of 354 hotels in Los Angeles
     
    The Garland
    3,126 reviews
    #14 of 354 hotels in Los Angeles
     
    BLVD Hotel & Spa
    413 reviews
    #83 of 354 hotels in Los Angeles
     
    Nite Inn at Universal City
    181 reviews
    #141 of 354 hotels in Los Angeles
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,682)
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    391 - 395 of 1,551 reviews

    Reviewed 16 February 2016 via mobile

    All in all I enjoyed my stay here. Staff was friendly and helpful, room was clean but a little dated, bed was acceptable but pillows were lumpy. They kindly sent me some more but they were the same lumpy kind. I am probably a little...More

    Thank sisterwomin
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 16 February 2016

    Dear sisterwomin, We are honored to have provided your accommodations while you visited your sister. It is wonderful that you enjoyed the views from our resort, the hospitality provided by our staff, and the extra added amenities by taking advantage of the Concierge Club. It...More

    Reviewed 16 February 2016

    This is a clean, comfortable, centrally located for Universal Studios Hollywood hotel. The special pricing of buy one night get two for the price of your year of birth offer was amazing. There is a free shuttle that takes you to and from Universal. You...More

    Thank Mardisdar
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 16 February 2016

    Dear Mardisdar, Thank you for choosing to stay with us while you had the opportunity to visit Universal Studios. It is great that you received such a wonderful value for your accommodations. We appreciate your loyalty to the Sheraton brand as an SPG member, and...More

    Reviewed 10 February 2016

    We stayed at this hotel for 2 nights. Originally I booked a 2 queen bed room but when offered an upgrade to a Queen suite for $50 a night extra, I took it and am really glad I did. The room was clean and huge...More

    Thank TESS1936
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 16 February 2016

    Dear TESS1936, Thank you for your recent visit and for taking the time to write a review. It is wonderful that we were able to offer you an accommodation upgrade that was much appreciated and comfortable for your party. We are glad to hear that...More

    Reviewed 9 February 2016

    Have stayed at this hotel many times and the location, renovated pool and customer service make it our first choice when visiting LA. Food, lobby bar and views are great. Customer service starts at the front desk and is extended by all hotel employees. The...More

    Thank Phillip S
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 16 February 2016

    Dear Phillip S, Thank you for your loyalty and frequent visits to our property. We are appreciative of your kind comments on our entire staff and will pass along your pleasantries. Additionally, it is great that our breakfast buffet is consistently impressive and provides the...More

    Reviewed 8 February 2016

    The positives are hotel amenities, proximity to Universal Studios and Universal Walk with many shops and restaurants. The staff is helpful and friendly. Lobby has a nice ambience with a bar and gift shop. Many conference rooms are at lower level; they were auctioning for...More

    Thank behnama
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 9 February 2016

    Dear behnama, Thank you for your review. It is wonderful to know that our location near Universal studios, extensive amenities and fine service contributed to your stay. That being said, we appreciate your feedback regarding the temperature in our Club Lounge. In the future, please...More

    Hilton Los Angeles/Universal City
    3,805 reviews
    #50 of 354 hotels in Los Angeles
     
    The Garland
    3,126 reviews
    #14 of 354 hotels in Los Angeles
     
    BLVD Hotel & Spa
    413 reviews
    #83 of 354 hotels in Los Angeles
     
    Nite Inn at Universal City
    181 reviews
    #141 of 354 hotels in Los Angeles
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    • Heated pool
    Details
    • Price range
    • US$234 - US$366 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Priceline, Booking.com, Cheap Tickets, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (479)
    Room & Suite (269)
    Pool & Beach (77)
    Dining (71)
    Hotel & Grounds (429)
    Bathroom (40)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
    Nearby
    Hilton Los Angeles/Universal City
    3,805 reviews
    .22 km away
     
    Nite Inn at Universal City
    181 reviews
    .37 km away
     
    The Garland
    3,126 reviews
    1.22 km away
     
    BLVD Hotel & Spa
    413 reviews
    .50 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    FRR94114
    9 October 2017|
    AnswerShow all 8 answers
    Response from Bethesda M | Reviewed this property |
    Yes! I was informed at the front desk of Sheraton Universal that the renovation is scheduled to be done before holiday season when I stayed there about a month ago. They totally close some floor one after another during... More
    1
    Vote
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Room Tips
    "stay out of the towers, the elevators are slow"
    Read review
    "Higher floors give you great views."
    Read review
    "Go elsewhere!!!"
    Read review
    "I think it's probably loud all over during the day and early eve."
    Read review
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