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Toll House Hotel

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Traveller (179)
Room & Suite (80)
Dining (16)
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Overview
  • Excellent55%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(148 reviews)
“wedding weekend”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Toll House Hotel
Special Price:Best of Spring-20%OFF
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,294)
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1,283 results
Traveller rating
692
362
148
55
26
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LanguageEnglish
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692
362
148
55
26
Show reviews that mention
All reviewsfront deskwedding weekenddowntown los gatossilicon valleyfarmers marketwithin walking distancenice hotelsan joserestaurants and shopslocation is greatenjoyed my stayupon checkfree parkingtollhousepitsrobesfireplace
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151 - 155 of 1,283 reviews
Reviewed 15 September 2017

Not able to recommend your hotel. We had requested an upgrade to a king and no one ever acknowledged this. When we arrived, after requesting an upgrade to a king, no one acknowledged this again. We know rooms had been made available earlier on, but...More

Review collected in partnership with this hotel
Thank michaeldZ6005EO
Response from ManagerLG, Manager at Toll House HotelResponded 18 September 2017

Dear michaeldZ6005EO, Thank you for sharing your feedback. I checked your profile and was able to review all the notes our reservation team made when speaking to you regarding several requests you were making before your visit. I see you requested a suite and or...More

Reviewed 14 September 2017

Nice hotel, but I wished there was a continental breakfast. Good help with the problems. And it needs to help disabled people with the service. I recommended anyone to need a room, then Toll House is the one.

Thank Marie B
Reviewed 13 September 2017

Love the town of Los Gatos. The hotel is very nice, quiet and has very comfortable beds. The location within walking distance of many restaurants is very nice. Parking here is a bit odd, you come in the front gate just west of the Hotel...More

Review collected in partnership with this hotel
Thank Craig M
Reviewed 11 September 2017

Everything was very clean, the staff was so nice and gave us some suggestions about local wineries and restaurants. This is such a cute hotel with a lot of charm. I love the cozy feeling of the entire place. The balcony in our room was...More

Thank Chelsea M
Reviewed 11 September 2017

Dated rooms and hotel interior. I felt like I wad staying in cheesy motel. It wad clean though. We were awoken very early in am ( about 7am) to clinking and clanking of hotel staff setting up breakfast or for a private party. Extremely loud...More

Review collected in partnership with this hotel
Thank erinw797
Response from ManagerLG, Manager at Toll House HotelResponded 12 September 2017

Dear erinw797, Thank you for taking the time to share about your recent experience. Please accept my apology on behalf of the staff for not keeping the noise level minimal when setting up for an event. This feedback will be shared with our Banquet captain,...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$186 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$186 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (179)
Room & Suite (80)
Dining (16)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
AkshayTheJedi
20 February 2018|
AnswerShow all 2 answers
Response from berniek1949 | Reviewed this property |
Yes they accept packages, just let them know. No charge for that service
0
Votes
CheerFamily
15 January 2018|
Answer
Response from Paula S | Reviewed this property |
When we visiting, the had a wedding in the outside area. They also have conference rooms.
0
Votes
Mick K
6 October 2017|
AnswerShow all 6 answers
Response from ManagerLG | Property representative |
Hello, Thank you for your question. 95% off our rooms have bath tubs aside from certain ADA accommodations.
0
Votes
Room Tips
"Hotel is close to the downtown area of Los Gatos"
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"Third floor"
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"South rooms are furthest away from a nightclub nearby"
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"Ask for a room facing the courtyard - very quiet!"
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