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Delta Hotels by Marriott Kananaskis Lodge

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Delta Hotels by Marriott Kananaskis Lodge
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987 Reviews from our TripAdvisor Community

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Showing 946: English reviews
Calgary, Canada
Reviewed 2 days ago NEW

Two weeks ago I visited Delta Kananaskis for the second time. As I was staying at this hotel for the purposes of attending a Christmas party, I definitely enjoyed myself. However, this fun was definitely not attributed to the hotel and its amenities! My number one complaint is about the food and the high-end prices for low-end products and services....

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Helpful?
Thank abegailjay
Okotoks, Canada
Reviewed 1 week ago

See above, food is awful and service in the main dining room very bad. Do not go into the steak house, they charge 11.00 for a cold baked potato, I was so disappointed in the meal, very cold and not well presented for the price. The poool and hot tub area very nice, clean and well kept.

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Helpful?
1Thank nursejc2016
alanb32806, Manager at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear nursejc2016, Thanks for taking the time to complete a review of your recent stay with us at the lodge. We do appreciate the feedback and where possible act on the issues raised. I was very concerned to read your comments and would like an opportunity to better understand your experience so I can prevent further guests from having similar...

Carmarthen, United Kingdom
Reviewed 1 week ago

We stayed at several hotels during our tour of British Columbia and the Rockies. Non was high-end luxury, nor were any low-end budget. They all had good bedrooms with two queen beds or one bed either queen or king size with a sitting area. They were all clean as were the bed and bath linen. Individual comments follow.. This hotel...

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Helpful?
Thank Tom B
joannacatherine, Social Media Coordinator at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear Tom B, Thank you for taking the time to share your review with us. As you noticed, we're amidst an extensive, phased renovation (with very minimal guest impact) of our entire property. We're currently wrapping up phase one of our main Lodge renovation and look forward to resuming our project in the New Year. We hope to have the...

Calgary, Alberta
Reviewed 1 week ago via mobile

The hotel is great. Dated a bit and the rooms are older. But very nice. Renovations are underway and are needed but you're not here for the room. Skip the ski hill and go fat biking. Kanaskis outfitters are the best. Claude and his lovely wife were amazing.

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Helpful?
Thank jessie w
joannacatherine, Social Media Coordinator at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear Jessie W, Thank you for taking the time to share your review with us. I'm pleased to let you know we're wrapping up phase one of our extensive renovation and new guest rooms are now available! I'll be sure to pass your compliments along to Claude and Michelle at Kananaskis Outfitters. (We think they're amazing too!) Sincerely, Joanna Gregson

calgary
Reviewed 1 week ago

Great start... Amazing check in.front end staff were great.. . Rooms are old like super 8, food service is other story food is basic for a 5 star property! Shame marriott.,, needs reno which they are doing ... But let guests know about renos... U never did... I am a gold member from marriot... I should have free breakfast.. Never...

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Helpful?
Thank mtymouse
joannacatherine, Social Media Coordinator at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear mtymouse, I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you noticed, we are currently undergoing a major renovation...

Meppen, Niedersachsen, Germany
Reviewed 3 weeks ago via mobile

Very friendly and attentive staff, great and large resort, walks ways with surprisingly beautiful view posts. Not much around in the area but staying in the resort is okay, shops compensate for the necessities

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Helpful?
Thank sternenkaiser
Amy W, Director of Rooms at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear Sternenkaiser, Thank you for your comments regarding your recent stay to the Lodge! We will ensure to pass on your praise of our staff and hope to welcome you back to the Lodge should your travels bring you back to the Kananaskis area. Sincerely, Amy

calgary
Reviewed 3 weeks ago via mobile

Decided to take my wife and our 10 week old boy for a one night getaway. I booked the executive suite which was dated but large spacious and comfortable. We checked in at 2pm and almost immediately after unloading, the sound of hammerdrilling started followed by pounding in concrete anchors. It was directly below our room, so I walked to...

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Helpful?
Thank dsmpee
Amy W, Director of Rooms at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear dsmpee Thank you for your feedback regarding your recent stay with us at the Lodge. Please rest assured that I have followed up directly in regards to your calls to the front desk not being answered as that is of great concern to me. I apologize for the inconvenience but thank you for alerting me to the issue so...

Calgary, Canada
Reviewed 3 weeks ago via mobile

If you are looking for a place that has a little bit of everything, this is the hotel. While it does not boast a five-star rating, it still has much to offer. First and foremost spectacular views of the Rockies, walking, biking and hiking trails all within a stone's throw from the hotel (and which convert into X-country and snowshoe...

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Helpful?
Thank cmoj
joannacatherine, Social Media Coordinator at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear cmoj, Thank you for sharing your Trip Advisor review with us! We're glad to hear you had a great time and look forward to welcoming you back soon. Warm Regards, Joanna Gregson Delta Hotels by Marriott Kananaskis Lodge

Canada
Reviewed 4 weeks ago

The room was great .The bed was extremely comfortable. The bathroom was lavish (although the dust on the bathtub rim and dirt on the sink surround were unexpected!) Our mountain-view room, was a peek-a-boo through a side window. We appreciated the underground free parking. We were given a $300 gift certificate for this hotel, so decided to use it in...

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Thank carrie808
Calgary, Canada
Reviewed 2 November 2016

around an hour from Calgary, Marriott Kananaskis Lodge is tucked very nicely among the mountains there. Most people who have stayed there are right about the rooms needing upgrading but thankfully the hotel is now doing exactly that. This hotel is always tranquil when we come there and last weekend was no exception. The nice thing about these folks is...

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Helpful?
Thank Jim B
joannacatherine, Social Media Coordinator at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Thank you for sharing your review with us, Jim! We look forward to welcoming you back to the Lodge soon! Warm Regards, Joanna Gregson Delta Hotels by Marriott Kananaskis Lodge

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Experience the best of the Canadian Rockies by treating yourself to an unforgettable getaway at the Delta Hotels Kananaskis Lodge. Showcasing an incomparable location in gorgeous Kananaskis Village and a wealth of first-class amenities. ... more   less 

Additional Information about Delta Hotels by Marriott Kananaskis Lodge

Address: 1 Centennial Drive, Alberta TOL 2H0, Canada (Formerly Delta Hotels Kananaskis Lodge)
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country
Price Range: RM532 - RM1,326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Delta Hotels by Marriott Kananaskis Lodge 3.5*
Number of rooms: 412
Reservation Options:
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Also Known As:
Kananaskis Lodge
Kananaskis Hotel
Delta Lodge At Kananaskis
Delta Hotel Kananaskis Village
Kananaskis Delta
Delta Kananaskis Village
Delta Kananaskis Hotel
Delta Kananaskis Lodge
Lodge At Kananaskis
Kananaskis Village Delta
Hotel Style:
#3 Spa Hotel in Kananaskis Country
#7 Family Hotel in Kananaskis Country
#10 Business Hotel in Kananaskis Country
#11 Romantic Hotel in Kananaskis Country
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Questions & Answers

Here's what travellers have asked, with answers from Delta Hotels by Marriott Kananaskis Lodge staff and other travellers.
8 questions
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Questions? Get answers from Delta Hotels by Marriott Kananaskis Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very nice area, setting.”
 of 5 bubbles nursejc2016, 1 Dec 2016 | Read review
“More fore money”
 of 5 bubbles mtymouse, 26 Nov 2016 | Read review
“second floor in the south end of the main building is the best view and convenience”
 of 5 bubbles JimB931, 2 Nov 2016 | Read review
“Stay off the first floor in the 3rd building”
 of 5 bubbles 463testu, 1 Nov 2016 | Read review
“There are three buildings -- do not stay in the Mount Kidd Manor”
 of 5 bubbles 99mountains, 31 Oct 2016 | Read review
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