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Hotel Lucent

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106 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Reviewed 5 days ago NEW

I had a wonderful time here together with my family! Good location to Stanford University and convenient to shop in Safeway! Good breakfast, clean rooms, lovely fitness center and the most impressive is the smiles from the reception desk! I love the fitness center coz I could use the facilities there very happily even though it was raining outside:)

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Helpful?
Thank Chao G
New Haven, CT
Reviewed 1 week ago

I had reserved a room for a holiday week on Expedia, but when I arrived, the clerk on duty said there was no record of my reservation. After examining my printout, he said the reservation hadn't gone through to the Hotel. He apologized, said it would take a few minutes and had me sit in their nice lounge and offered...

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Thank bufordwx
Vancouver, Canada
Reviewed 3 weeks ago

I would highly recommend Hotel Lucent. The staff were excellent, the rooms were very clean and well maintained and the location was perfect. The overall value of the hotel was tremendous although I did book through an agent. For cleanliness, convenience, excellent staff at a decent price I would definitely recommend this hotel.

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Helpful?
Thank Paul R
hotellucentmenlopark, General Manager at Hotel Lucent, responded to this review

Hi Paul, Thank you for your kind words about Hotel Lucent. We are very proud of our hotel and staff and we hope to see you again soon. Best regards, Gary Sterman

Phoenix, United States
Reviewed 4 weeks ago

I normally stay in corporate hotels and was not sure what to expect, but the Lucent was close to where I was working. The staff was super courteous. Great amenities. Room and bathroom were very nice. I was unable to sit out on the patio and enjoy the fireplace. I will definitely stay here again if I am in the...

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Helpful?
Thank Kimberly M
hotellucentmenlopark, General Manager at Hotel Lucent, responded to this review

Hi Kimberly, Thank you for pointing out some of our features. We do receive a lot of complements about our bathrooms since there are so many hotels with closet size bathrooms! We look forward to seeing you on your next visit to Silicon Valley. Best regards, Gary Sterman

Reviewed 4 weeks ago

Great find near Stanford. The rooms are clean and have room to work. design is nice, calming. people seem happy here, the staff and the guests. I will come back for sure. there are many special touches, ping png and pool table all working within the modern design, colors of decor are great, help sleep.

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Helpful?
Thank erind784
hotellucentmenlopark, General Manager at Hotel Lucent, responded to this review

Hi Erind, We are so glad that you enjoyed the size of our rooms and hope that you had a chance to play a game or two of pool or ping pong! We have been playing around with the idea of a pool or ping pong tournament to add a bit more fun to the hotel. We all look forward...

Austin, Texas
Reviewed 28 October 2016 via mobile

I spent two nights here last week for a company meeting and this is a nice property but it is more like a "motel". The rooms are small but they really have tried to make it trendy and feel like an aLoft type hotel which is nice but @ $375/night it made me want to choke. Everything is about location...

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Helpful?
Thank Kyle D
hotellucentmenlopark, General Manager at Hotel Lucent, responded to this review

Hi Kyle, Thank you for your review of our hotel and I am hope you were able to enjoy the hotel amenities. I know your group was kept busy, out early and back late! We understand coming from another state can be shocking and I can assure you our rates are very competitive to Silicon Valley hotels. Warm regards, Gary...

Singapore, Singapore
Reviewed 27 October 2016

We booked this hotel at last minute via Expedia. It had pretty good reviews and I totally agree. The front desk manager who checked us in was really nice to check if she could give us a room which is towards the back of the property and where it is quieter. She could and we really appreciate that. The Hotel...

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Helpful?
Thank leewen2007
hotellucentmenlopark, General Manager at Hotel Lucent, responded to this review

Hi Leewen, Thank you so much for taking the time to comment on your stay. Brittany is amazing and I am happy that you were taken care of. I was very lucky to come into a hotel with a great staff and she is definitely a star co-worker. We also appreciate that you mentioned the beds. I have shopped for...

encinitas, United States
Reviewed 25 October 2016

A small gem nestled in the heart of Silicon Valley. Easy walking to restaurants and shopping. The staff are uber helpful and go the extra mile to assists. Rooms are clean. The outdoor patio is inviting.

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Helpful?
Thank Jan Z
hotellucentmenlopark, General Manager at Hotel Lucent, responded to this review

Hi Jan, Thank you for your nice comments about our staff. They read all our reviews and can assure you they take your comments to heart. Best regards, Gary Sterman

New York City, New York
Reviewed 13 October 2016 via mobile

Had a surprisingly great stay at Lucent hotel. Convenient location to Palo Alto town and Stanford. Clean, modern, great coffee and tea, decent breakfast very enjoyable stay, friendly staff, on site parking and next door to shopping center

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Helpful?
Thank LHESNYC
hotellucentmenlopark, General Manager at Hotel Lucent, responded to this review

Hi Lhesnyc, Thank you for reviewing Hotel Lucent. The staff and I are delighted that you enjoyed your staff and were able to enjoy the area. We are a mile to downtown Palo Alto and to Stanford and hope that you were able to enjoy both. Warm regards, Gary Sterman

San Francisco, United States
Reviewed 11 October 2016

Great staff service and the food and beverage service was wonderful. The best mattress in a hotel I've ever had. The only issues I had were the hair dryer did not work and the wake up service that you enter your time to wake up on did not call us to wake us up but I had also used the...

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Helpful?
Thank Christine O
hotellucentmenlopark, General Manager at Hotel Lucent, responded to this review

Hi Christine, Thank you for your comment and I am so sorry that you did not receive your wake up call. I also know that the safety button on our hairdryers can deactivate the power and hope that the staff were able to fix it. Best regards, Gary Sterman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel Lucent is a Mid-Century inspired hotel that embraces the indoor/outdoor lifestyle of Menlo Park and embodies the Silicon Valley experience of Work. Play. Connect. It's a place where like-minded individuals can meet for business, social activities and to network - just minutes away from the heart of Palo Alto and Stanford University. ... more   less 

Additional Information about Hotel Lucent

Address: 727 El Camino Real, Menlo Park, CA 94025-4801 (Formerly Mermaid Inn)
Region: United States > California > Menlo Park
Price Range: RM636 - RM2,261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Lucent 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Mermaid Hotel Menlo Park
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Questions & Answers

Questions? Get answers from Hotel Lucent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 1 is more convenient”
 of 5 bubbles chaog48, 2 Dec 2016 | Read review
“I'd ask for a room away from the street.”
 of 5 bubbles bufordwx, 28 Nov 2016 | Read review
“As for a room away from the staircases.”
 of 5 bubbles Lana_R_00, 28 Sep 2016 | Read review
“Ask for an accessable room if you need it. Ask for a kitchenette in your guest room if you please.”
 of 5 bubbles WestCoastUSADad, 22 Aug 2016 | Read review
“Don't worry if you get a room above the office, facing the street. No street noise noticed by us.”
 of 5 bubbles 33will33, 21 Aug 2016 | Read review
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