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I am here again this week on a trip and I just wanted to do another quick review of the bar in this hotel. This time, it is a little negative and I am deducting 2 stars for that - Temperatures have been hovering around...More
Thank Sunil Kumar K
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 5 days ago
Thank you for your feedback. We are working on the AC unit for the bar (the technician is actually in there now as I am writing to you). I appreciate your patience as we work through this heat wave, to fix this on-going issue...More
As a frequent traveler, i look for the "WOW" in the basics, and this Sheraton delivered starting with Manager "Ara", who went over and above to make sure I arrived at her hotel SAFE/SECURE using their airport shuttle service. This attentive service was carried through...More
Thank Erica D
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 2 weeks ago
Thank you for the feedback, Tonya! We are excited to read that you had a wonderful experience here. We will definitely share your commendation of Ara, with her and the rest of the team.
We appreciate your feeback and hope that you will visit again...More
First of all most of the staff tried their best however this hotel is old and interior is tired; it needs urgent upgrade. Surroundings are really not special at all; commercial buildings all around; desolated at night. Nothing within walking distance.
I booked "cabana" one...More
1 Thank LAtraveller2012
Response from rlangley, Front Office Manager at Sheraton San Jose HotelResponded 4 weeks ago
Thank you very much for staying with us and giving us feedback. I was happy to hear that our staff was responsive. I have shared your feedback regarding the stairwells and Club Lounge with the appropriate department heads so that we can work towards...More
I stayed in the hotel for 5 days during a business trip.
I arrived early in the morning on a Sunday and the hotel staff were able to check me
in to my room in spite of the time. (perhaps helped that I am an...More
Thank Arieh M
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 22 May 2017
I'm glad to hear that you had a good stay with us. Thank you for sharing your feedback and we hope you that will stay with us again when your travels take you back to the area.
This is my 2nd time at this property and the last. Let me start off by saying that the staff was wonderful in dealing with issues that were out of their control but by the 3rd one over a 2 day stay I've had enough....More
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 19 May 2017
Thank you for taking the time to let us know about your recent experience here. We appreciate your candid feedback and we agree that you should not have to test the processes to insure that everything is in good working condition. Please accept our sincere...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$125 - US$429 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Number of rooms
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