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The last time I stayed at a Sheraton I was very impressed. This time, at the Sheraton San Jose, not so much. Nothing awful, just average, nothing terribly impressive: at a higher than average price (though maybe not for Silicon Valley).
Check-in was a bit...More
Response from rlangley, Front Office Manager at Sheraton San Jose HotelResponded 3 weeks ago
Thank you for taking the time to let us know about your recent experience here. We appreciate your candid feedback. I was happy to hear your positive comments regarding our rooms.
Please accept our apology for not meeting all of your expectations during your stay,...More
I stayed a week in that hotel for business. The room is well decorated and the bed very confortable. Very nice location since it is 2 min drive from Cisco office. The Milpitas mall is also very close and has plenty of restaurants
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 3 November 2017
Thank you for your feedback!
We're glad that you had a good experience here and we look forward to your next stay with us.
Nice hotel, clean, quite, with nice comforters, pillows and comfy beds. Has a restaurant for breakfast where you can order or do the buffet. I would stay here again. Staff are very nice and accommodating.
Pretty neat place to stay. Our Milpitas office is in walking distance so this is a great choice for the team.
I really liked the court yard with some early blossom in Feb. comparing with Chicago's foot deep snow. Room was quite comfy and clean....More
The bed is perfect. The service is good. Breakfast is basic and the breakfast service is terrible. Overall if you have breakfast somewhere else it’s 8 out of 10.
It has a gym , nice pool, bar, garden area surrounding the pool. Food is ok...More
Response from rlangley, Front Office Manager at Sheraton San Jose HotelResponded 14 February 2018
Thank you very much for staying with us and for providing us with feedback. I was happy to hear your positive comments regarding our beds and the service. Please know that I have shared what you mentioned about our breakfast with the appropriate staff...More