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Sonesta Silicon Valley San Jose

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Sonesta Silicon Valley San Jose
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996 Reviews from our TripAdvisor Community

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Showing 974: English reviews
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Portland, Oregon
Reviewed 6 days ago NEW

Only stayed one brief night here. Comfortable bed, some clear signs of aging in the hotel but it's clean, good water pressure, free internet and a very nice breakfast. the rooms are large with separate sitting room and bedroom. One small mis-step while I was there -- my bed was made up but did not have a top blanket or...

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Helpful?
Thank eakennedy
Greg M, General Manager at Sonesta Silicon Valley San Jose, responded to this review

Thank you for sharing your experience with us. We're happy to hear you enjoyed your stay and will certainly follow up with our housekeeping department to ensure our bedding is complete. Please come see us again soon!

Philadelphia, Pennsylvania
Reviewed 1 week ago

This place is getting away with highway robbery by charging $200 plus a night for a hotel badly in need of a complete makeover. The lobby is dingy but the rooms are much worse. My room had a layer of grime on the sink, which only worked half the time, and the rugs have more stains than an infant's bib....

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Helpful?
Thank Andy U
Greg M, General Manager at Sonesta Silicon Valley San Jose, responded to this review

We are sorry to hear that the condition of your guestroom was less than satisfactory. Please know that we are currently finalizing plans for a complete hotel renovation which will offer a much more contemporary decor with all new fixtures and finishes. We do strive to provide a clean and comfortable environment for all of our guests although it appears...

Westminster, California
Reviewed 4 weeks ago via mobile

Received great service from Miles upon check in, he was very accommodating to our needs! Room was very clean and the bed very comfy. Definitely would come back for another weekend trip when in the area!

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Helpful?
1Thank galxycrazy
Greg M, General Manager at Sonesta Silicon Valley San Jose, responded to this review

We look forward to your next visit! Thank you for sharing your experience.

Milpitas
Reviewed 25 March 2017

The hotel stay was nice except the Shuttle service was not good. Don't plan on staying there and getting the shuttle to the airport before 8AM. We needed the Shuttle at 6am and it was not available. Had to use uber to get to the airport.

Review collected in partnership with Sonesta
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Helpful?
Thank N6406MStammyd
Greg M, General Manager at Sonesta Silicon Valley San Jose, responded to this review

We are sorry to hear your early morning departure time to the airport could not be accommodated. We do offer Airport Shuttle services daily beginning at 6:00am but unfortunately it sounds as though this did not work within your schedule needs. We do hope you enjoyed your trip and that your return to the hotel to pick up your vehicle...

Reviewed 24 March 2017

March20-24, '17. Hotel is average, but the stay was great due to the very attentive room attendant Ana. Every morning Ana greeted me with a smile and a good morning, and asked me how my stay was going. I had a couple requests for normal hotel room items, and Ana was very cheerful and happy to help. She really made...

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Helpful?
Thank Tom B
Greg M, General Manager at Sonesta Silicon Valley San Jose, responded to this review

Thank you for sharing your experience with us. We're so happy to hear you enjoyed your stay and it sounds as if you made a friend along the way! It's people like Ana that make this hotel a special place to visit here in the Silicon Valley. We hope to see you again soon.

Reviewed 6 March 2017 via mobile

This place is awesome to stay at we stay there on Friday March 3-5, 2016 and on top of that, the staffs there were FANTASTIC. I want to Thank Karla and all the employees there for taking the time to help us out with booking our room for my family and a separate room for my daughter and her husband...

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1Thank lindap7475
Redondo Beach, California
Reviewed 9 February 2017 via mobile

Good place to stay for business as it's in a convenient location. Nothing special about it. Tips: Sign up for their rewards program for faster internet (it's free). Housekeeping shows up between 8am-9am... put a "do not disturb" on the door the night before if you do not need to be up that early.

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Thank ITworktraveler
Reviewed 4 February 2017 via mobile

I stayed here for 9 nights on business and it was a comfortable experience. Rooms are very old, the taps, plumbing & heating units look like they're from the 70's and my toilet had to be fixed by an engineer because it wasn't flushing properly. Considering how much it cost to stay here, it was definitely not worth the price....

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Thank PurpleCleo
Reviewed 19 January 2017

My Bride was staying one night on business and, as the good husband I can be, wanted to do something for her when she arrived at the hotel. I called the hotel and asked for something nice they might be able to do like chocolates or something small as she had to fly out the next day. They said they...

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Thank Chris H
Reviewed 2 January 2017

The place looks decent, but the fact that it's not safe to leave your things in your room is RIDICULOUS! By mistake, I left my phone on the bed. It was an old Samsung Galaxy I was using as a second phone. When I checked the location of my phone, it was clearly still in the room. I called at...

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Helpful?
Thank Alina P
RoyalSonestaBoston, Front Office Manager at Sonesta Silicon Valley San Jose, responded to this review

Hello, Alina P, Thank you for taking the time to review your recent stay with us and for bringing this to our attention. Your review is of great concern to us and we would appreciate speaking with you further. Please contact us directly at your earliest convenience. Best regards, Fitzroy Mason, FMASON@sonesta.com 408.943.9080

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more   less 

Additional Information about Sonesta Silicon Valley San Jose

Address: 1820 Barber Ln, Milpitas, CA 95035-7422 (Formerly The Beverly Heritage Hotel)
Region: United States > California > Milpitas
Price Range: RM558 - RM1,481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Silicon Valley San Jose 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Beverly Heritage Hotel
Beverly Heritage Milpitas
Hotel Style:
#6 Family Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Silicon Valley San Jose staff and other travellers.
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over a year ago

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Questions? Get answers from Sonesta Silicon Valley San Jose staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the 'premier' wing”
Nickthetrick, 18 Nov 2016 | Read review
“Don't stay here!”
jillc511, 2 Nov 2016 | Read review
“Get a room away from the restaurant to avoid garbage collection trucks in AM hours.”
  • Bedroom in the Suite
  • Suite Room
CodyDC, 25 Apr 2016 | Read review
“Stay somewhere else.”
LJB610, 4 Dec 2015 | Read review
“Choose the 3rd floor”
72jackb, 7 Oct 2015 | Read review
5 of 5