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Sonesta Silicon Valley San Jose

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Sonesta Silicon Valley San Jose
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983 Reviews from our TripAdvisor Community

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Showing 962: English reviews
San Jose, California
Reviewed 23 April 2016

A conveniently located and clean hotel with pleasant staff. Nothing to write home about, but that's ok - I'm here on business not having a vacation. Plenty of parking. Rooms come with a small office adjoining the bedroom. The place needs a refurbishment, but it's otherwise functional and not unpleasant.

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Helpful?
Thank 929stephen
.
Reviewed 11 April 2016

Great service and quality. Was given information on restaurants that would deliver in the area. The air conditioner was not working in room we arrived in but we quickly got moved to a new room. Will come back to take advantage of other amenities hotel offers

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Helpful?
Thank 622alanal
Milpitas, California
Reviewed 4 April 2016

Just an average hotel with average rooms. Pros: Good blackout curtains so you sleep well Cons: Over priced for basics features. Nothing that shouldn't already be done for you. Thermostat damn near danging off wall, very loose on wall. Bathroom didn't smell freshly cleaned.

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Helpful?
Thank 179andreg
Boise, Idaho
Reviewed 30 March 2016

Of the month I have been on the road and living out of a suitcase, this is - by far - the best hotel in which I've stayed. The suite I stayed in was cozy and comfortable, and it was almost like staying in a one bedroom apartment - sans the kitchen. Everything was clean and in order, the room...

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Helpful?
Thank Patrick F
Fremont
Reviewed 29 March 2016

Beverly Heritage is a great hotel! I Would highly recommended! Wonderful staff, real friendly hope to stay again in the future. I got good sleep every night and felt refreshed when waking up, the rooms are real nice!

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Helpful?
Thank JoshuaJohnson87
Rancho Palos Verdes
Reviewed 28 March 2016

When we unfold the sofa bed there was snacks Not ours because we had not been in the room all day only to sleep the first night. When asked for extra pillows and blanked that staff was rude and it seem to bother them asking for extra

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Helpful?
Thank jesusd309
Greg M, General Manager at Sonesta Silicon Valley San Jose, responded to this review

We pride ourselves in providing exceptional service and cleanliness here at the Beverly Heritage Hotel, but obviously we missed the make with your recent stay. We appreciate your bringing this to our attention and will be taking immediate actions to correct this issue.

Tokyo
Reviewed 28 March 2016

I had to take a taxi to the airport on the day of departure as this hotel provides free shuttle bus only from 07:00am!!! also,nothing around this area such as restaurants…etc,and room was old , could hear sound and conversation from other customers.....

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1Thank Kanochka
Reviewed 26 March 2016

I typically stay here when on a business trip to the San Jose area. It is located near many of the high tech businesses. The staff are efficient and courteous. Brandon's is located on the premises, which I have typically use for breakfast. Their breakfast buffet is not not something to rave about but they do have a chef who...

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Helpful?
Thank thesurfa
Charlottesville
Reviewed 26 March 2016

They kept the rooms clean etc. My only concern was the age of the furniture and rooms. Evidently they are renovating soon, so that should resolve it. The staff was excellent. I would definitely stay there again.

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Helpful?
Thank E8344YIchrism
Tempe, Arizona
Reviewed 26 March 2016

I stayed for a week on business travel. Each staff member was so pleasant and helpful. The staff in Brandon's made it a pleasure to have breakfast there every morning. I was greeted with smiles and left with hugs from the staff I will truly miss them all. Each shuttle driver was pleasant and accommodating.

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Helpful?
Thank Lisa C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more   less 

Additional Information about Sonesta Silicon Valley San Jose

Address: 1820 Barber Ln, Milpitas, CA 95035-7422 (Formerly The Beverly Heritage Hotel)
Region: United States > California > Milpitas
Price Range: RM461 - RM1,410 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Silicon Valley San Jose 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Beverly Heritage Hotel
Beverly Heritage Milpitas
Hotel Style:
#6 Family Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Silicon Valley San Jose staff and other travellers.
1 question
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8 months ago

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Questions? Get answers from Sonesta Silicon Valley San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the 'premier' wing”
 of 5 bubbles Nickthetrick, 18 Nov 2016 | Read review
“Don't stay here!”
 of 5 bubbles jillc511, 2 Nov 2016 | Read review
“Get a room away from the restaurant to avoid garbage collection trucks in AM hours.”
  • Bedroom in the Suite
  • Suite Room
 of 5 bubbles CodyDC, 25 Apr 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles LJB610, 4 Dec 2015 | Read review
“Choose the 3rd floor”
 of 5 bubbles 72jackb, 7 Oct 2015 | Read review
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