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All reviewscarl's jrfront deskwafflesorange countylaguna hillscomplimentary breakfastcounter spacelaguna niguelconvenient locationpool and jacuzzivery nice hotelparking lotthe general managerstayed one nightlight sleeperexercise roombathroom door
The Fairfield Inn in Mission Viejo has an excellent location, just off Route 5, which makes many of the Orange County attractions easily accessible . Despite its proximity to a major highway, it’s surprisingly quiet. The staff, mainly young, was friendly and obliging, and the...More
Management response:Responded 2 weeks ago
Thank you your feedback, you do us a great service by taking the time out of your busy schedule to write. I have personally addressed your experience with the hotel's general manager so we can work on these areas of improvement. Our hotel...More
Well located from freeway, however for a quiet room choose one by the parking lot (preferably not on the first floor). There was the usual breakfast and despite a crowd there was sufficient seating. One member of our party was in a wheelchair, however, and...More
This place is pretty cool you get a breakfast buffet and you can take an easy Uber ride down to Laguna Beach the staff was very nice and helpful. It's kind of in a weird spot hard to see from the freeway but it is...More
We went to a wedding in Laguna Niguel and could not find a reasonable priced hotel. We found this one and it was not very far. The commute back and forth was not an issue. We Uber a couple of times and it was around...More
Thank Daniel H
Management response:Responded 4 weeks ago
Dear Daniel H,
Thank you for choosing the Fairfield Inn Mission Viejo Orange County for your recent travels to Mission Viejo. We are delighted to hear you enjoyed your stay! It is so encouraging to hear such positive feedback.
It was a pleasure to have...More
Stay at this property was a let down. I stayed for 4 nights and on each of these days (sometimes during multiple times a day) the room key malfunctioned.
Front desk staff lacked the basic courtesy to acknowledge the problem. Instead, I was re-issued the...More
Thank Himanshu M
Management response:Responded 7 July 2018
Dear Himanshu M,
Thank you for taking the time to comment on your recent stay at the Fairfield Inn Mission Viejo. I would like to offer my sincere apology for the less than enjoyable stay you had at our hotel.
I understand that every guest...More