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DoubleTree by Hilton Hotel Monrovia - Pasadena Area

901 reviews
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Traveller (116)
Room & Suite (72)
Dining (9)
Overview
  • Excellent48%
  • Very good28%
  • Average12%
  • Poor8%
  • Terrible4%
Travellers talk about
“double tree”(56 reviews)
“claim jumper”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Monrovia - Pasadena Area
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (901)Write a Review
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All reviewsdouble treeclaim jumpersanta anita racetrackwarm cookiespool arearose bowlnice hotelbreakfast buffetgreat place to staybusiness tripenjoyed my stayair conditionerfire piteasy accessconvenient locationlos angelesfree parking
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91 - 95 of 881 reviews
Reviewed 29 May 2017

I stayed here because I was driving across the country and wanted to start the drive away from Los Angeles. The location is convenient to the highway. The hotel is just okay. I stayed on the 10th floor in a room next to the elevator...More

Thank RWM-JR
Response from Mher K, Front Office Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena AreaResponded 30 May 2017

Thank you for your review and your feedback about your stay at our hotel. I'm glad that you found our location convenient and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced with the room...More

Reviewed 25 May 2017

We enjoy the environment of the hotel. Very high-class feelings about the hotel building room restaurant, when we went to breakfast the stuff there are very nice with the quality service. They just make you feel like you are eating in the five-star restaurant.

Review collected in partnership with DoubleTree by Hilton
Thank lipingt2017
Reviewed 22 May 2017

Check In was very quick and Front Lobby staff were very professional and friendly. I didn't know my Hilton Honors number and he was able to locate me in the system quickly. Room was nice and spacious and the bed was great. Sliding door for...More

Review collected in partnership with DoubleTree by Hilton
Thank 351craigf
Reviewed 14 May 2017 via mobile

Severe mould in bathrooms, EPA should be notifyed this a serious potential health problem. When I enquired who the owner was it is owned by an franchisee. Elevators and carpets were not cleaned properly.More

Thank gerry g
Response from Mher K, Front Office Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena AreaResponded 16 May 2017

Dear Gerry G, Thank you for taking the time to review our hotel. On behalf of myself and the entire team, please accept my sincerest apology for not providing the highest quality of service and experience you deserve. This is not typical of our hotel,...More

Reviewed 13 May 2017 via mobile

Stopped by here for the night passing through. Rooms are clean, hotel staff was friendly and the complementary chocolate chip cookie was delicious upon arrival. Prices weren't the cheapest but the restaurants in walking distance and swimming/ hot tub area made it worth wild. I...More

Thank Ryan S
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$157 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$157 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (116)
Room & Suite (72)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (15)
Questions & Answers
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L6003HQjack
4 February 2018|
AnswerShow all 3 answers
Response from DawgBuzz | Reviewed this property |
I was there over the Rose Bowl weekend, and even then the rooms were extremely quiet. I am not sure if any new renovations have started since then because that was over New Year's Eve, but I found the hotel to be very... More
0
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BamBamBoomer
5 December 2017|
AnswerShow all 2 answers
Response from JackieWarden | Reviewed this property |
They have no shuttle service there. I had to rent a car in Ontario airport. I would call the hotel and see if they are having a shuttle that day, or they can tell you your options.
1
Vote
Domo12345
18 February 2017|
AnswerShow all 2 answers
Response from eloyi690 | Reviewed this property |
They had a package deal that offers a breakfast buffet for a very low price if purchased when checking-in. The breakfast buffet is about average for a nice hotel when purchased separately. I enjoyed having breakfast at the... More
0
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123
Room Tips
"higher floor on the front of the hotel would have a mountain view"
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"Top floor is quieter."
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"Hilton Honors rooms on upper floors are a nice treat"
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"Stay elsewhere."
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