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Quality Inn & Suites Montebello

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Quality Inn & Suites Montebello
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120 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Surrey, Canada
Reviewed yesterday NEWvia mobile

Clean, comfortable, affordable place. Great breakfast to start your day. Close by is a buffet called Zen buffet 13-15$ with great variety of food for everyone to choose. I definitely recommend this hotel and will stay again when back to California. They have lots of parking and parking patrol and security checking on the cars. The only downside is the...

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Thank guest-reviewer2016
Dallas, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 November 2016

Would highly recommend staying here. Everything is well appointed and location is convenient to everything. Front desk personnel are friendly and helpful and rooms are super comfortable. Would stay again for sure.

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Thank Robert B
About Hotel's Favourite Review
Grover Beach, California
Reviewed 2 weeks ago

First time staying at a Quality Inn & Suites, and our experience was good. Breakfast was very tasteful, area was not so great. We were blocks away from Compton and the ghetto areas.I was afraid we were going to get robbed at some point. We just stayed for one night to go to a basketball game at the staples center....

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Thank Gabrielle S
San Jose
Reviewed 4 weeks ago

I was there for 3 nights with 2 small kids (5 yr and 8 yrs) and wife. Stay was good. Free breakfast was more than enough for us (esp coffee). Daily change in breakfast was another thing, we liked it. Apart from this, housekeeping service as also good (daily - free) The only thing you will not like outside -...

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Thank Arvind S
Richfield, Utah
Reviewed 13 February 2017 via mobile

Best thing about this place was the price. Worst thing was the smell of the room. It was very stuffy, hard to breathe, poorly ventilated. Location might be ok for a quick budget business trip but I wouldn't recommend it for couples or families on vacation. It is in an industrial area and if there were stores nearby I wouldn't...

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Thank Lauracello
Jeanette P, Front Office Manager at Quality Inn & Suites Montebello, responded to this review

Dear Guest I do want to apologize on behalf of the entire team here at the Quality Inn and Suites Montebello for falling to meet your expectations. I will be taking care of all these issues you encountered and hopefully be able to make some improvements. As far as the Front Desk Agent that checked you in I will be...

Rosamond, California, United States
Reviewed 19 January 2017 via mobile

This property is bad. Room is okay but a lot of foreign people is bussed in daily and they r very rude. I work graveyard shift and they had remodeling going on above my room and to top it off I had to call front desk for a domestic physical abuse across from my room.

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Thank Carole W
Reviewed 8 December 2016 via mobile

My room was great it was very clean the rest room was big and nice the tv worked great and it had a nice cold refrigerator that worked well and a nice microwave the bed was nice and new with nice pillows the manager was very nice and this hotel had great breakfast in the morning I will come back...

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Thank Martinez3434v
Jeanette P, Front Office Manager at Quality Inn & Suites Montebello, responded to this review

Dear Martinez, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are glad to hear you had a...

Reviewed 28 October 2016 via mobile

The very professional and attractive young lady Jeanette at the front counter was very courteous and helpful. The best experience with a hotel I've ever had. I would certainly encourage my friends and family to stay there. Can't wait for the opportunity to stay there again. Thank you Jeanette.

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Thank tru3blu3
Jeanette P, Front Office Manager at Quality Inn & Suites Montebello, responded to this review

Dear guest Thank you so much for taking the time and writing a review. I'm glad to see you are having a wonderful time with us. Please don't hesitate to contact me with any questions or concerns. I'm always glad to help our guest. Sincerely Jeanette Patino

Reviewed 20 October 2016

Checked in for a night while on business. Receptionist was rather abrupt with no polish to his customer service; never mind the lobby was in shambles due to renovations, but alteast generate a warm smile! The lobby bar was also closed so that was a bummer; I don't mind renovations, just ne nice when someone checks in. The room was...

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Thank Eff R
Jeanette P, Front Office Manager at Quality Inn & Suites Montebello, responded to this review

Thank you for sharing your experience. I'm sorry to hear about the incidents and I will be taking action to ensure this doesn't happened to our future guest. Again I apologize for everything you experienced during your stay with us. Thank you

Reviewed 3 October 2016 via mobile

This motel was not an enjoyable experience at all. Very outdated, smelly, dirty carpets, dirty bed sheets. Room phone didn't work, blow dryer was broken & had to get it replaced. The bath drain was very slow. The first and last time staying here!

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Helpful?
Thank Magdalena C
Jeanette P, Front Office Manager at Quality Inn & Suites Montebello, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Quality Inn & Suites Montebello

Address: 7709 Telegraph Rd, Montebello, CA 90640-6518
Region: United States > California > Montebello
Price Range: RM385 - RM589 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Montebello 2.5*
Number of rooms: 151
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Also Known As:
Quality Inn & Suites Montebello Hotel Montebello
Quality Inn And Suites Montebello
Quality Inn Montebello
Montebello Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Montebello staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Montebello staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor is a good floor”
 of 5 bubbles 767gabrielles, 8 Mar 2017 | Read review
“Go to Quality Inn Bell Gardens, it's a better place than this Q Inn.”
 of 5 bubbles effr2016, 19 Oct 2016 | Read review
“Just get a different hotel, if you want some peace and quiet, and really good service for your money.”
 of 5 bubbles USMC1966, 31 Dec 2015 | Read review
“don't stay here”
 of 5 bubbles 396vivianb, 15 Dec 2015 | Read review
“its a dump”
 of 5 bubbles treehuggerj, 17 Nov 2015 | Read review
5 of 5