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Portola Hotel & Spa at Monterey Bay

Expedia.comUS$197*
View Deal
#17 of 55 Hotels in Monterey
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$219*
US$197*
US$219*
US$219*
US$197*
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Portola Hotel & Spa at Monterey Bay
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2,365 Reviews from our TripAdvisor Community

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Showing 2,274: English reviews
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Ciudad Juarez, Mexico
Reviewed 3 days ago NEW

The hotel is located right in the historic center of town, right near the water. The rooms are very comfortable and well-appointed, although there is some obvious wear, which was unexpected given the cost of the stay. That said, everything worked well and the bed was so comfortable, everyone in our party got a wonderful night's sleep. The staff were...

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Helpful?
Thank YellowLabMom17
Saratoga
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017

We have visited the Portola Hotel on numerous occasions and have always received the best in service that a guest could expect. Check-in is efficient, the rooms are clean, cozy, comfortable, and romantic. They have a large sliding door, with balcony, where you breath in the fresh ocean breezes. Most pleasing to us was the effort by the staff to...

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Helpful?
Thank Rolandus
About Hotel's Favourite Review
Clovis, California
Reviewed 4 days ago NEWvia mobile

My family arranged a two night stay for several rooms at this hotel due to a niece graduating from CSUMB. From the moment we checked in, the staff went out of their way to ensure we had a great stay. Our rooms were all together and were very clean and spacious. We enjoyed a fabulous buffet breakfast at the hotel...

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Helpful?
Thank mldodd
Dublin, Ireland
Reviewed 5 days ago NEW

Clean rooms, perfect location, and a friendly staff! Will definitely be staying here again when I visit Monterey! The new hotel bar was a great little spot and if you need there are other options within a close walk. The renovations done to the rooms made the stay very comfortable!

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Helpful?
Thank gciavarelli
San Diego, California
Reviewed 5 days ago NEW

This review is for Isac , I had to cancel my reservation i made through Expedia by mistake and it was very complicated since I used Expedia and after multiple calls to them, Isac was able to authorize that cancellation and expedia gave me my full refund and this was a true blessing for my husbands surprise gettaway( since my...

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Helpful?
Thank anelxatira
Palo Alto, California
Reviewed 1 week ago

Stayed recently overnight for a work function. The hotel was heavily under construction, but this wasn't an issue. Overall the room was nice, with a good location. However, a few days later I have dozens of severe bedbug bites.

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Thank Alan L
Houston, Texas
Reviewed 1 week ago

The lobby was recently renovated and includes a new restaurant and bar in the lower lobby. What a remarkable makeover! It's fabulous! You must definitely try out the new menu. Prices are reasonable and the food is delectable. You hit the mark!

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Thank travelshark7
San Francisco, California
Reviewed 1 week ago via mobile

Recently stayed two nights for business. Staff was lovely though I had to wait a day to get a trail map. The location is central but my view was of a roof with construction workman literally four feet from my window. So I just kept windows closed. They were full with no ocean view rooms available so might be better...

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Thank mlbourgault
Reviewed 1 week ago via mobile

The hotel was very attentive. We had an issue a long wait for our dinner, but it was resolved quickly and to my satisfaction. But the massage from the spa was the thing that set this trip apart. Hands down the best ever. If you need stress relief Roy knows what he's doing,

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1Thank Sharon B
Atascadero, California
Reviewed 1 week ago

This is the first time staying at this hotel, but the second time eating at Jacks, their restaurant. The hotel lobby is newly renovated and quite attractive with the addition of trees and upscale furnishings. Our room was spacious and very comfortable, and all the staff very accommodating. We had purchased a voucher to eat at Jacks, and knew that...

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Helpful?
Thank bunny4967

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED Certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, three on-site restaurants including a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 

Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940-2419
Region: United States > California > Monterey County > Monterey
Price Range: RM860 - RM1,921 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
Reservation Options:
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay
Hotel Style:
#1 Green Hotel in Monterey
#3 Luxury Hotel in Monterey
#4 Business Hotel in Monterey
#4 Spa Hotel in Monterey
#8 Family Hotel in Monterey
#9 Romantic Hotel in Monterey
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Questions & Answers

Here's what travellers have asked, with answers from Portola Hotel & Spa at Monterey Bay staff and other travellers.
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Questions? Get answers from Portola Hotel & Spa at Monterey Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor has the best views”
YellowLabMom17, 24 May 2017 | Read review
“Higher floor means better view.”
  • View from room Portola
MTE1000, 8 May 2017 | Read review
“Third floor rooms have patios & balconies. Leave the windows open to listen to the sea lions or close them and be in total quiet.”
melindar998, 4 May 2017 | Read review
“Views are a premium, unfortunately - despite the location practically on top of the oceanfront.”
douglasb437, 20 Apr 2017 | Read review
“north facing toward the wharf there are annex rooms that are really nice facing the wharf as well”
530skiph, 16 Apr 2017 | Read review
5 of 5
Expedia.com
US$197* /night
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Booking.comUS$219
Hotels.comUS$197
Orbitz.comUS$197
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Prices are for 1 room, 2 adults
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