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All reviewsindoor poolroom was cleancontinental breakfastfridge and microwavestay there againhard boiled eggscoffee makernice staythe breakfast areagreat place to stayone night stayshort driveroad tripcannery rowcastillofairgroundscereal
I was pleasantly impressed with this small motel. The "junior suite" was only a small extension to the size of a regular room (with a couch and small coffee table), but with small children every extra bit of space counts.
And I love, love, LOVE...More
Response from GuestXperienceTeam, Guest Relations Manager at El Castell MotelResponded 4 weeks ago
We are very pleased that you acknowledged and appreciated the wonderful value that we provide here, and we are happy that you enjoyed your stay. It's great to hear that you loved our toiletries so much, and that you intend to return to stay again;...More
if you're planning on staying for the night it's fine, as long as your expectations aren't too high. reasonably clean, small room. Service was really poor, the person at the check-in was unhelpful, nowhere near communicative and made it feel rather odd.More
Response from GuestXperienceTeam, Guest Relations Manager at El Castell MotelResponded 14 December 2017
Thank you for choosing to stay with us recently, and for taking the time to leave your review. We are happy that you enjoyed your room, although we must apologize for the fact the you did not receive the hospitable service that we are renowned...More
This quaint little motel was such a welcome sight for me after an all day drive from the south. It was perfect in every way. Coffee maker, lots of pillows, comfy bed, clean and spacious. Excellent deal for the price!
Response from GuestXperienceTeam, Guest Relations Manager at El Castell MotelResponded 3 December 2017
Hi Debra, what wonderful feedback! We are just delighted with your comment, and we hope to see you again soon! Best wishes, Hotel Management
We prepaid for a family suite and we got a regular room with an old pullout instead, the manager promised he would give us a 15% which never happened, won't reply to our emails. This motel is also next to a strip joint on a...More
Response from GuestXperienceTeam, Guest Relations Manager at El Castell MotelResponded 29 November 2017
Hi Gerry, we are known for our professional and friendly staff, as well as the fantastic service that we offer our guests, and we are very disappointed that this aspect of your stay was so unsatisfactory for you, as well, of course, as the fact...More
Stayed 2 nights during this thanksgiving weekend. The motel was busy but plenty of parking spaces. We booked a room with a queen size bed. I was so
surprised our room was modern, above motels standard. There were a hairdryer, an iron, flat screen tv,...More
Response from GuestXperienceTeam, Guest Relations Manager at El Castell MotelResponded 28 November 2017
It's great to hear that you got such a pleasant surprise during your stay with us! Thank you for staying with us, we're very pleased that you enjoyed your stay. There's nothing better than knowing that you've found a comfortable place with great amenities to...More