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El Castell Motel

882 reviews
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Traveller (109)
Room & Suite (29)
Pool & Beach (14)
Overview
  • Excellent25%
  • Very good44%
  • Average22%
  • Poor5%
  • Terrible4%
Travellers talk about
“indoor pool”(41 reviews)
“room was clean”(38 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.0 Star Hotel
All hotel details
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (882)Write a Review
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Traveller rating
195
286
142
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32
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195
286
142
39
32
Show reviews that mention
All reviewsindoor poolroom was cleancontinental breakfastfridge and microwavestay there againhard boiled eggscoffee makernice staythe breakfast areagreat place to stayone night stayshort driveroad tripcannery rowcastillofairgroundscereal
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11 - 15 of 694 reviews
Reviewed 5 weeks ago

I was pleasantly impressed with this small motel. The "junior suite" was only a small extension to the size of a regular room (with a couch and small coffee table), but with small children every extra bit of space counts. And I love, love, LOVE...More

Thank AVAlgara
Response from GuestXperienceTeam, Guest Relations Manager at El Castell MotelResponded 4 weeks ago

We are very pleased that you acknowledged and appreciated the wonderful value that we provide here, and we are happy that you enjoyed your stay. It's great to hear that you loved our toiletries so much, and that you intend to return to stay again;...More

Reviewed 12 December 2017

if you're planning on staying for the night it's fine, as long as your expectations aren't too high. reasonably clean, small room. Service was really poor, the person at the check-in was unhelpful, nowhere near communicative and made it feel rather odd.More

Thank olyola_wooly
Response from GuestXperienceTeam, Guest Relations Manager at El Castell MotelResponded 14 December 2017

Thank you for choosing to stay with us recently, and for taking the time to leave your review. We are happy that you enjoyed your room, although we must apologize for the fact the you did not receive the hospitable service that we are renowned...More

Reviewed 1 December 2017

This quaint little motel was such a welcome sight for me after an all day drive from the south. It was perfect in every way. Coffee maker, lots of pillows, comfy bed, clean and spacious. Excellent deal for the price!

Thank debrakarin
Response from GuestXperienceTeam, Guest Relations Manager at El Castell MotelResponded 3 December 2017

Hi Debra, what wonderful feedback! We are just delighted with your comment, and we hope to see you again soon! Best wishes, Hotel Management

Reviewed 28 November 2017

We prepaid for a family suite and we got a regular room with an old pullout instead, the manager promised he would give us a 15% which never happened, won't reply to our emails. This motel is also next to a strip joint on a...More

Thank gerryandnix
Response from GuestXperienceTeam, Guest Relations Manager at El Castell MotelResponded 29 November 2017

Hi Gerry, we are known for our professional and friendly staff, as well as the fantastic service that we offer our guests, and we are very disappointed that this aspect of your stay was so unsatisfactory for you, as well, of course, as the fact...More

Reviewed 26 November 2017

Stayed 2 nights during this thanksgiving weekend. The motel was busy but plenty of parking spaces. We booked a room with a queen size bed. I was so surprised our room was modern, above motels standard. There were a hairdryer, an iron, flat screen tv,...More

Thank suntergirl
Response from GuestXperienceTeam, Guest Relations Manager at El Castell MotelResponded 28 November 2017

It's great to hear that you got such a pleasant surprise during your stay with us! Thank you for staying with us, we're very pleased that you enjoyed your stay. There's nothing better than knowing that you've found a comfortable place with great amenities to...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$50 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Monterey
#6 Green Hotel in Monterey
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$50 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Monterey
#6 Green Hotel in Monterey
Room types
Non-Smoking Rooms, Suites
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Traveller (109)
Room & Suite (29)
Pool & Beach (14)
Dining (1)
Hotel & Grounds (77)
Bathroom (11)
Questions & Answers
Ask a question
Jackie H
15 May 2017|
AnswerShow all 3 answers
Response from Lezpaz | Reviewed this property |
Yes you can take pets.
1
Vote
Tayler E
7 April 2017|
AnswerShow all 2 answers
Response from JCMFarms | Reviewed this property |
Pool closes at 9 p.m. It is probably open while it rains, but you can call and ask. The pool is not completely indoors. One of the sides is open to an outdoor patio.
0
Votes
Olga K
4 April 2017|
AnswerShow all 3 answers
Response from miriamseja | Reviewed this property |
When we stayed there end of February, it was warm it felt great !
1
Vote
Room Tips
"The fridge is not plugged in when you arrive, so if you need something refrigerated you need to put it on ice..."
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"Look somewhere a LOT less sleasy - many hotels closer to town that are decent for the same price!"
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"Ask for quiet room, and non smoking get."
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"Offer different coffee creamers and additionaal sugar"
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