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Only stayed for one night and no complaints......usual standards you'd expect from a Hampton Inn. Decent sized room and all the necessary ameniites.
Not sure when Hampton took it over but certainly looked nice and clean as though the decor had been updated not too...More
This was our first visit to the Monterey/Carmel area. Once we found the Hampton Inn, we were pleased. The property is small and not obvious from the road. The hotel is cleanly, simply and tastefully appointed. The common areas, as well as the guest room,...More
1 Thank 4journey
Response from BaysideHotels, Guest Relations Manager at Hampton Inn MontereyResponded 18 May 2018
Thanks for the great review! It's nice to read that you enjoyed your time with us, and we appreciate your choosing our hotel for your first time in the area. Thanks again, and we hope to see you again on your next trip to the...More
Ms. Sheevani at the front desk was extremely helpful, pleasant, respectful and caring individual. Even under pressure she kept calm. She gave all guests her full attention. Such employees are the real asset of an organization.
Good luck to her.
This is the kind of place you’d like to go back to next time you’re on vacation. So comfortable that there were days I just wanted to stay in rather than walk around. The staff was amazing and really made sure we had everything we...More
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Terrible customer service. Had an issue with stay involving bug bites. Shared compliant with Hilton and never heard back from hotel management as promised. Only then did I go to credit card to dispute. The GM of that hotel (Ken Bhula) only responded to credit...More
1 Thank cyndi g
Response from BaysideHotels, Guest Relations Manager at Hampton Inn MontereyResponded 2 weeks ago
I'm so sorry for any issues you experienced involving your stay with us. The information provided in your review is unfortunately inconsistent with our records, and I would like to take this opportunity to sincerely apologize for any missed connections or miscommunications. We have fully...More