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We used this HGI as our home base as we traveled around Monterey, Carmel, and Big Sur. This hotel is definitely got a classic look. We were invited to the s’mores party by the pool and to dine at the restaurant. We did not make...More
This is a nice HGI. It is not the standard architecture - probably re-branded from a former life.
The restaurant is fairly large for the property and does a nice job with breakfast. The fresh fruit is solid as is the egg station.
1 Thank David B
Response from Chase R, Director of Sales at Hilton Garden Inn MontereyResponded 5 June 2018
Thank you so much for the wonderful detail and excellent comments! We sincerely appreciate your thoughtfulness an feedback. We hope to have you as our guest once again very soon!
First of all this Hilton Garden Inn plays like a full service hotel. The front desk staff were the most knowledgeable about the Hilton Honors program that I have encountered; plus they were fun, capable and friendly. Delfino is a master short order cook during...More
Response from Chase R, Director of Sales at Hilton Garden Inn MontereyResponded 4 days ago
Thank you for sharing and providing the details you have. The property certainly shares it's own character in so many ways, and we are very pleased you enjoyed your stay, as well as the service. We'll contrive to strive for the best possible experience, each...More
This hotel is very nice. The location is very convenient to many attractions. We had a lovely room with a very spacious balcony. The pool area is a nice space to go relax after a long day out. They have a fire pit with lots...More
Response from Marion A, General Manager at Hilton Garden Inn MontereyResponded 5 days ago
Thank you for your review. I was delighted to see that you enjoyed our pool, complimentary s'mores which is one of our feature of our hotel.
Please avoid at ALL costs - the staff (Elizabeth and Abraham) are extremley rude and LIE - due to a medical condition - we noted on our booking and rang the hotel MONTHS ago to ensure our request was noted and all possible was done...More
Thank JONATHON M
Response from Marion A, General Manager at Hilton Garden Inn MontereyResponded yesterday
It was a pleasure to meet you last Sunday during your stay at Hilton Garden Inn . I hope that I was able to rectify your stay to your satisfaction.
Safe travels back home. Hope you enjoyed your visit to Monterey.
Response from colleenmB4311KD | Reviewed this property |
We were there twice within a month ...once at the end of September for a weekend....and again early November and both times the wonderful heated pool was open until 10PM! There is also a hot tub...towels at the... More
We were there twice within a month ...once at the end of September for a weekend....and again early November and both times the wonderful heated pool was open until 10PM! There is also a hot tub...towels at the poolside...and a wonderful fire pit with seats all around for evenings...loved the treats offered by the hotel to make "Smore's"