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Hilton Garden Inn Monterey

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#15 of 55 Hotels in Monterey
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Monterey
Hilton Garden Inn Monterey
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1,381 Reviews from our TripAdvisor Community

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Showing 1,278: English reviews
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San Diego, California
Reviewed yesterday NEW

The hotel was very responsive to my call to locate, communicate and ship the item I left in my room. The honesty at the maid level assured me to go back again to stay. The F & B staff are well trained.

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Helpful?
Thank Hiroshi K
Redlands, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

I needed a hotel with reasonable rates that was decent in Monterey,Ca. This more thn fit the bill. Parking is not great. Has a restaurant on site. Nice place, food was OK. Room was adequate with coffee maker and fridge. Customer service was excellent. Jamie at the front desk solved every problem we had (minor) with speed, efficiency and spirit....

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1Thank Richard E
About Hotel's Favourite Review
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you so much for sharing and providing the details that you have! We are consistently proud of our Front Desk Supervisor Jamie, and how she handles each and every guest with positivity and enthusiasm! We know that you have many choices when visiting our beautiful city, and when we can shine with incredible customer service, we know it helps...

Sacramento, California
Reviewed 2 days ago NEW

My main reason for my stay was for business. I brought my family along so they could enjoy the beautiful Monterey scene. The hotel staff exceeded our needs, provided my family a large suite to make up for the swimming pool closed for renovations. The breakfast was delicious and the evening cookies at the front desk hit the spot.

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Helpful?
Thank mmsole
Smithfield, Rhode Island
Reviewed 3 days ago NEW

Very clean and comfortable. Courteous and helpful staff. Breakfast buffet excellent at reasonable price. We made use of the very convenient self-service laundry room. Would definitely stay here again.

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Thank Constance D
Bath, United Kingdom
Reviewed 4 days ago NEWvia mobile

On arriving we noticed some construction work being done around the pool so asked if we could have a room away from this. Happily done and our room was nice and quiet. Accommodation itself was everything you would expect from a HGI and we had no complaints. The shower was a little feeble however if I must pick something out....

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Thank madisonWilts
Fair Oaks, California
Reviewed 6 days ago NEWvia mobile

The Hilton app severely messed up my reservations and being a series business traveler I know that costs go up as we get closer to the stay. I called worried and April was amazing in assisting me in repairing my booking. I noticed after the call that I was also double booked. Therefore I called the 800 number and they...

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Thank Steve W
San Francisco, California
Reviewed 6 days ago NEW

After reading some of the reviews I can't imagine how anyone could give such a great place negative scores. My girlfriend and I spent the weekend to celebrate our anniversary and from the moment we checked in to the moment we left, everything was perfect.The staff was amazing, super friendly, and helpful to our every need. Lawrence and April were...

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Thank Howell_33
Maricopa, United States
Reviewed 1 week ago

Outstanding hotel. The desk staff were exceptionally friendly. Housekeeping kept the room serviced properly. The room and bath were clean and comfortable. The lobby was a comfortable place to sit and relax. The breakfasts were excellent. Some of the best omelets and French toast my wife and I have ever experienced.

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Helpful?
Thank Murray S
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Incredible!! What a fantastic review! Thank you so much for sharing the details and information regarding your stay with us and your satisfaction with not only the tea, but the amenities throughout the hotel. We are proud of the service we provide, and most certainly our food and beverage! We hope to see you and your wife again very soon!

Chicago, Illinois
Reviewed 1 week ago

Nice hotel with clean rooms. The hotel staff was very friendly and accommodating. I was able to purchase tickets to the Monterey Bay aquarium at a discounted price which was a surprise bonus. I was visiting in November and the hotel offered marshmallow roasting, hot chocolate and s'mores by the pool every night. The only drawbacks were the thin walls...

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Helpful?
Thank Smithova
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Wonderful! What a terrific review for only a three out of five rating! We are so happy to know that you had a positive experience with the areas that matter to us most: Safety, Cleanliness, and Service. With those three areas being our main focus points, it's awesome to know we succeeded there! Thank you so much once again!

Reno, Nevada
Reviewed 1 week ago

I stayed three days and it was a great time. The rooms are comfortable and clean. I walked to Cannery Row 5 times (which is about 5 miles round trip). The exercise was a great way to earn my meal. Freeway access is at the end of the street and Carmel is just minuets away. The weather was perfect. Rain...

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Helpful?
Thank luciwheels
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Awesome!! What a fantastic review! Thank you so much for sharing your experiences while here at our hotel, and going into detail about your 'earning that meal' walks! We are so appreciative when guests enjoy the property on all its different levels and services. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Monterey just completed a full property renovation April, 2013 and sits nestled among majestic Monterey Pines and mature Live Oaks in a dramatic and colorful garden setting. We are conveniently located near California's scenic Highway 1, 1/2 a mile from the beautiful beaches of Monterey Bay, and less than three miles from Monterey Peninsula Airport. Our tastefully appointed hotel guestrooms and suites offer: Individually controlled heating and air conditioning, Private outdoor balcony, In-room refrigerator, microwave and coffee maker, complimentary wired and wireless high-speed Internet access and 42 inch flat screen hi-def TV's.Self-parking is available to all guests for $14/day. ... more   less 

Additional Information about Hilton Garden Inn Monterey

Address: 1000 Aguajito Road, Monterey, CA 93940-4801
Region: United States > California > Monterey County > Monterey
Price Range: RM695 - RM1,484 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Monterey 3*
Number of rooms: 204
Reservation Options:
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Also Known As:
Hilton Garden Inn Monterey Hotel Monterey
Monterey Hilton Garden Inn
Hilton Monterey
Hotel Style:
#8 Business Hotel in Monterey
#9 Family Hotel in Monterey
#11 Romantic Hotel in Monterey
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Monterey staff and other travellers.
13 questions
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8 months ago
Huntington Beach, California
6 months ago

See all questions (13)

Questions? Get answers from Hilton Garden Inn Monterey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If traveling with children try to get a pool side room.”
  • The rooms all seem to have balconies facing the parking lot/pool area
 of 5 bubbles Smithova, 14 Mar 2017 | Read review
“Before you park, make sure you check in first, as the hotel room may not be close by.”
  • TV and Shelf
  • King Bed
 of 5 bubbles latecheckoutpls, 22 Feb 2017 | Read review
“Choose a corner room for extra space, but smaller balcony.”
 of 5 bubbles AaronAA71, 20 Feb 2017 | Read review
“Rooms with balconies are fun and worth the extra if you like the outdoors. I've stayed here many times and have always liked whatever room I have stayed in.”
 of 5 bubbles 654waynew, 7 Feb 2017 | Read review
“Stay on a high floor. Some rooms have balconies. If you want one of those...make sure to ask for them.”
 of 5 bubbles UsingCommonSense, 28 Nov 2016 | Read review
5 of 5