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Hotel Pacific

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1,194 Reviews from our TripAdvisor Community

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Showing 1,096: English reviews
Reviewed yesterday NEWvia mobile

Great customer service, front desk clerks were so fun to talk to! The room was nice and cozy. Everything was convenient and close by. A quiet place to just relax. Definitely thinking about coming back!!

Thank desi g
Reviewed 4 days ago NEW

The room, breakfast, hard-working and very friendly staff made our stay fantastic. Marisa, Sasha, and Thalia helped me at different times because I made our reservation very confusing by cancelling and adding nights and all I had to do was relax while they sorted it out all the while giving me 85 year old mother her room immediately so she...

Thank Valy B
Fresno, California
Reviewed 5 days ago NEW

The hotel rooms are clean, comfortable and the location is convenient; close to restaurants, market, and Cannery Row. We particularly enjoyed the warm, cozy feeling provided by the fireplace and amenities like the microwave and mini-frig. Choice of bath or shower works great for us! And the staff was very friendly. We'll definitely keep Hotel Pacific in mind for future...

1Thank dspinwheel
Portland, Oregon
Reviewed 1 week ago

We arrived at this hotel during December 2016. They upgraded us to a king suit which was very specious and comfortable. The bed was amazing and the bathroom was with a bathtub on one side and a shower + toilet on the other. We used the fireplace quite a bit. There is a Jacuzzi on the premises, which wasn't with...

Thank Bennyski
Windsor, Canada
Reviewed 1 week ago

This hotel can be misleading, the price is not worth it. Ants were in the room, refrigerator didn't work, 1 ply toilet paper, towels were scratchy. For the price you would expect to have much better breakfast and other amenities that worked, and were plush. The parking fee was not disclosed till the end, and was a complete scam.

Thank Family5707
SherylPaulino, Hotel Pacific Team at Hotel Pacific, responded to this review

Dear Family5707, thank you for sharing your valuable feedback with us. We regret to hear that your stay at Hotel Pacific did not meet your expectations. Providing clean and comfortable accommodations is our top priority. Please contact the Assistant General Manager Victor Mikhail at (831) 373-5700 to further discuss your hotel stay.

Reviewed 1 week ago

We recently stayed at the Hotel Pacific and were quite pleased with the experience. Our room (as well as all of the rooms) was a large suite with fireplace, sitting area, a dining table, and an efficient bathroom, and was tastefully decorated. The bathroom featured a tub/shower as well as a separate shower stall, which made morning bathroom prep time...

Thank SFdadof2
SherylPaulino, Hotel Pacific Team at Hotel Pacific, responded to this review

Dear SFdadof2, thank you for taking your time to write a review on your recent stay at Hotel Pacific. We are happy to know that you enjoyed your stay and our convenient location in downtown Monterey. We look forward to welcoming you back on your next visit to Monterey.

Sonora, California
Reviewed 2 weeks ago

The Hotel Pacific is an older, charming hotel, with rooms located in a series of buildings primarily spread around a lovely central courtyard. The atmosphere is one of "Old Monterey" which is fitting given its location on Monterey's Path of History. We booked a two bed Luxury Junior Suite (room 339) for our 3 night stay and were thoroughly satisfied...

Thank Loves2Travel999
SherylPaulino, Hotel Pacific Team at Hotel Pacific, responded to this review

Dear Loves2Travel999, thank you for your time to share your recent stay at Hotel Pacific. We are delighted to hear that you enjoyed your stay with us. Thank you again for your review, its feedback like yours that help us improve. Please accept our sincerest apologies for the check in process. We have shared your comments with our staff to...

Oakley, California
Reviewed 2 weeks ago via mobile

We've stayed here every time we visit Monterey. This last visit on New Year's Eve, we had nothing but problems upon check in. They person checking us in didn't run our card properly and I had to spend 30 minutes on the phone with my bank to get it straightened out while in their lobby. The hotel then charged us...

Thank markedavis
SherylPaulino, Hotel Pacific Team at Hotel Pacific, responded to this review

Dear markedavis, thank you for the time to share your recent stay at Hotel Pacific on Tripadvisor. Please accept our sincere apologies for the credit card issue you encountered at check-in. We take guest feedback very seriously, please contact the Assistant General Manager Victor Mikhail at (831) 373-5700 to further discuss your stay with us.

Reviewed 2 weeks ago via mobile

We were a large group traveling together 14 people. We had 3 rooms each accommodating 5 or 4 people The rooms were large enough to accommodate all the people comfortably. There were 2 beds and a sofa bed along with a small dining table. The fire place added a special touch to hanging out with friends and family during the...

Thank Shuchi M
SherylPaulino, Hotel Pacifc Team at Hotel Pacific, responded to this review

Dear Shuchi M, thank you for your great comments! We are delighted to know that you and your family enjoyed your holiday weekend stay at Hotel Pacific. We look forward to welcoming you back on your next visit to Monterey.

Reviewed 12 December 2016

Incredibly warm, welcoming, and super helpful staff. At every turn, and every request, there were staff members that made my family's experience extremely special. I was there as the best man for my brothers wedding at a nearby venue...and I needed lots of help getting some details completed prior to the event. Marissa, at the front desk got our group...

Thank Robert S
SherylPaulino, Hotel Pacific Team at Hotel Pacific, responded to this review

Dear Robert S, congratulations on your brother’s wedding! We are delighted to hear that Marissa and the hotel staff were helpful during your stay and exciting wedding event. It is always a pleasure to assist all of our guest and to make their stay relaxing and memorable. We hope to welcome you back soon.

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Pacific is a boutique hotel conveniently located in downtown Monterey, California just steps away from the Monterey Conference Center and walking distance to the Monterey Bay Aquarium, Fisherman's Wharf, Cannery Row and other top area attractions. Hotel Pacific offers luxury all-suite accommodations with fireplaces, free wireless internet access, patios and balconies, microwave ovens, mini-refrigerators, complimentary continental breakfast and afternoon refreshments, luxurious feather bedding, and unique vacation packages. Recently renovated in 2015, Hotel Pacific is the perfect hotel choice for your next romantic weekend getaway, vacation or business trip to the Monterey Bay area. ... more   less 

Additional Information about Hotel Pacific

Address: 300 Pacific St, Monterey, CA 93940-2418
Region: United States > California > Monterey County > Monterey
Price Range: RM722 - RM1,716 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Pacific 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Pacific Hotel Monterey
Hotel Style:
#13 Business Hotel in Monterey
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pacific staff and other travellers.
10 questions
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bristol, United States
over a year ago
Emeryville, California
Redlands, California
9 months ago

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Questions? Get answers from Hotel Pacific staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No need to get a super-suite as the regular are similar and a great quality.”
 of 5 bubbles valyb2017, 16 Jan 2017 | Read review
“Higher floors have view of courtyard.”
 of 5 bubbles dspinwheel, 15 Jan 2017 | Read review
“Upper floor is great I thought.”
 of 5 bubbles Bennyski, 12 Jan 2017 | Read review
“Noise may be a problem if not on top floor away from street.”
 of 5 bubbles Loves2Travel999, 6 Jan 2017 | Read review
“Suites have various layouts...some are larger than others...but all are very nice.”
 of 5 bubbles V5286VHroberts, 12 Dec 2016 | Read review
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