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Hampton Inn & Suites Moreno Valley

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Hampton Inn & Suites Moreno Valley
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300 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Modesto, California
Reviewed 4 days ago NEW

Well I know it's out of your guys hands but this was my first stay at the Hilton. We choose that so we would be close to my ladies family since we just welcomed a newborn to the world. Checking in was nice and so was the room but being woken up at 3am from a fire alarm that went...

Review collected in partnership with Hampton
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Helpful?
Thank Yz125rider21
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Yz125rider21, Once again I apologize for the inconvenience you experienced while you were at our hotel. It is my hope that after our email conversation and resolution you will give us a try the next time you are visiting the area.

Temecula, California
Reviewed 5 days ago NEW

First off the night shift staff is excellent. Always great service whenever we check in. The room is always clean. Being a Hilton rewards members has its perks. I'm never disappointed when i check into this place.

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Helpful?
Thank ccaudio1
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear ccaudio1, Thank you for taking the time to write a review on the Hampton Inn & Suites by Hilton Moreno Valley. We are glad to hear you find our staff to be excellent and our rooms to be always clean. We look forward to having you back again!

Los Angeles, United States
Reviewed 2 weeks ago

Whenever I am in Moreno Valley/east Riverside, I always stay at this Hampton. Great service, great rooms, great breakfast, easy access to freeways, staff is wonderful, easy parking, and a shopping mall is close by.

Review collected in partnership with Hampton
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Helpful?
Thank Trina B
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Trina B, Thank you for taking the time to write a review of the Hampton Inn & Suites by Hilton Moreno Valley. I am delighted to hear that you find our rooms, service and breakfast to be great and our location to be a good one. I know you have choices in the area and I am glad you...

Grand Rapids, United States
Reviewed 8 December 2016

My stay was very successful. Hampton-Moreno Valley offered both convenient location to my jobsite, but also to amble dining, shopping and entertainment opportunities. I was told by some of the locals to be wary of surrounding neighborhoods but I didn't see anything to be worried about. Room was spacious and comfortable. Breakfast was good and included.

Review collected in partnership with Hampton
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Helpful?
Thank barryc513
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Barryc513, Thank you for taking the time to write a review on the Hampton Inn & Suites by Hilton Moreno Valley. I'm glad to her you had a successful stay and you found the hotel to be a convenient location with ample dining and shopping. I am also glad to hear you enjoyed our breakfast and found our rooms...

Los Angeles, California
Reviewed 6 December 2016

I visited some relatives in the area and stayed at this hotel over the Thanksgiving Holiday. My family and I had a great stay. This hotel had three things working for it, location, service, and decent amenities. First, the hotel is located near lots of shopping options. The Moreno Valley Mall, Costco, Target, 24hour Fitness and many other stores are...

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Helpful?
Thank Volume_10
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Volume_10, Thank you for taking the time to write a review on the Hampton Inn & Suites by Hilton Moreno Valley. I am delighted to hear that you enjoyed your stay while you were here. I'm glad you found the area to be a great location and our service to be very good. We strive to please our guests...

Novato, CA
Reviewed 2 December 2016

Terrible experience at this hotel, check in after 1:00am and was given a room that was not "made" with no sheet and bedding on the bed. Front desk was not efficient in getting us to a new room, had to wait over 30min, by the time we got into a room that we can sleep was past 2:00am.

Review collected in partnership with Hampton
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Helpful?
Thank Cindy L
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Cindy L, I'm sorry to hear you had a terrible experience. In speaking with your husband he was very understanding as we were almost sold out and had to maneuver rooms to get you situated. We spoke with your husband the following morning and he was not upset and, as you know, we issued your points back to your...

Riverside, United States
Reviewed 27 November 2016

Great Hotel!! I had an outstanding stay at this hotel. The girls at the front gave outstanding customer service during my stay. They are very friendly, always greeting and smiling. Breakfast was good my daughters really enjoyed it, they liked that fact that you can make your own waffle.

Review collected in partnership with Hampton
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Helpful?
Thank Q3032AJdianal
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Q3032AJdianal, Thank you for taking the time to write a review on the Hampton Inn & Suites by Hilton Moreno Valley. I am pleased to hear you were able to experience our exceptional customer service and friendly staff. I am also happy to hear that you and your daughters were able to enjoy our breakfast and the girls had...

New York City, New York
Reviewed 26 November 2016

This hotel is too tempting to stay in, why? Every type of shopping you can imagine, is right at your finger tips! As soon as you walk out of the hotel, have your wallets ready to go! The Mall, Walmart, Target, the Grocery stores, eating places! Just walk around & explore! This is Xmas time, you would have a blast!...

Review collected in partnership with Hampton
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Helpful?
Thank Mary M
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Mary M, Thank you for taking the time to write a review on the Hampton Inn & Suites by Hilton Moreno Valley. I am delighted to hear that you found our location to be a fabulous one! I am also happy that you found our hotel to be comfy, inviting and clean. We strive to make every guest experience...

Blacksburg, VA, United States
Reviewed 22 November 2016

This hotel was mediocre at best. No charm in the hotel or in the staff. Reception hosts were more like clerks than any kind of hospitality worker. The room wasn't very clean. The breakfast was pretty picked over even by 6:30 AM. The clerks at the front desk apparently liked the evening cookies more than they liked taking care of...

Review collected in partnership with Hampton
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Helpful?
Thank Francis J R
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Francis Reilly, Thank you for taking the time to write a review. I am sorry to hear you felt our staff was not friendly. We always have raving reviews on our staff so this comes as quite a surprise to me. Our breakfast is open from 6am to 10am and the items are replenished as they are depleted. We...

California
Reviewed 18 November 2016

The Hampton Inn is located in Moreno Valley, just across the Riverside city limits. The hotel is within walking distance to Costco, Winco, Aldi, three shopping plazas, many restaurants, 24-hour Fitness, and two cinemas. The staff are wonderful, helpful, and friendly, especially the front desk and breakfast staff. There is a small outdoor pool and Jacuzzi. Rooms are spacious and...

Review collected in partnership with Hampton
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Helpful?
Thank jdc8mbc
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear jdc8mbc, Thank you for writing a review on the Hampton Inn & Suites by Hilton Moreno Valley. I am delighted to hear that you found our rooms to be spacious and equipped with everything you needed. I am also glad you had the chance to experience our wonderful staff and found the area to have a variety of shopping...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn & Suites(R) Moreno Valley hotel provides the perfect home base to explore Southern California. We are located off the CA-60, adjacent to the shopping and dining of the Moreno Valley Mall and just minutes from March Air Reserve Base, Perris Auto Speedway, Sycamore Canyon, Big League Dreams Perris and the glitz of Los Angeles, our hotel offers up a little of everything that makes California special. Stretch out in your spacious, comfortable room or suite with complimentary local calling, plush bedding, ergonomic work desks, iron, coffeemaker, microwave, mini-refrigerator, and complimentary high-speed Internet. Additional amenities include free hot breakfast available daily, an outdoor pool, whirlpool, 24-hour fitness center, 24-hour business center, on-site convenience store, and meeting facilities. ... more   less 

Additional Information about Hampton Inn & Suites Moreno Valley

Address: 12611 Memorial Way, Moreno Valley, CA 92553-2051
Region: United States > California > Moreno Valley
Price Range: RM660 - RM1,044 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Moreno Valley 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hampton Inn And Suites Moreno Valley
Hampton Inn & Suites Moreno Valley Hotel Moreno Valley
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Moreno Valley staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Moreno Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem good - those that face out back onto Costco or the 24 hour fitness place seem especially quiet.”
 of 5 bubbles hotelreviewer333, 27 Oct 2016 | Read review
“Even rooms near the elevator were not particularly noisy.”
 of 5 bubbles 49Happytraveler, 20 May 2016 | Read review
“We had a room at the back and could see the giant 'M' on the mountain, pretty cool.”
  • view from room/parking lot
  • view from room/parking lot
 of 5 bubbles pamelajo1, 19 Dec 2015 | Read review
“All rooms seems quiet, 2nd floor and above.”
 of 5 bubbles 528MarkH528, 24 Jul 2015 | Read review
“Rooms on the fourth floor are very quiet and comfy”
 of 5 bubbles omgmarie, 7 Apr 2015 | Read review
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