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SENZA Hotel

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#4 of 30 Hotels in Napa
Certificate of Excellence
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SENZA Hotel
SENZA Hotel
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624 Reviews from our TripAdvisor Community

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Showing 612: English reviews
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glen ellen, california
Reviewed 4 days ago NEWvia mobile

We got a great last minute rate from hotel tonight. We requested a King, which we got, and a room far back from the main road, which we ended up being very close to. Although we could hear a lot of traffic, we still slept quite ok We got there right at 3, and the woman behind the desk was...

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Helpful?
Thank ramponi
Reviewed 3 weeks ago via mobile

I'm about one of the pickiest travelers you will find and cleanliness and quiet are so important to me. I have nothing bad to say about Senza except that the statues outside the front entrance of the lobby scared me several times in the dark! Lol. In all seriousness, the stay was fabulous. The room was huge and so clean!...

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2Thank Alyson H
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear Alyson H, Thank you for your glowing feedback from your recent visit to SENZA. We truly appreciate you sharing your experience with us as we are always striving to improve our guest experience. We hope that you find time in your future schedule to enjoy some more R&R in wine country once more, along with a visit to SENZA...

Minneapolis, Minnesota
Reviewed 3 weeks ago via mobile

My husband and I stayed at the Senza Hotel in late February for a long weekend. The hotel is conveniently located in between downtown Napa and a lot of the wineries we visited. Even though it is located near the busy road, we could not hear any noise when in our room. Bistro Don Giovanni is a quick 3 minute...

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Helpful?
1Thank mtka1
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear mtka1, Your review of your stay at SENZA recently, is music to our ears. We are glad that you got to experience and enjoy everything that we have to offer here, with your room being the perfect spot to relax and unwind. We look forward to welcoming you back again soon when your schedule allows. Best regards, Graham

Reviewed 15 February 2017 via mobile

Customer service was lacking in a big way. They just aren't well-trained, helpful, or knowledgeable about the area. Rooms are large, clean, and spacious. Grounds are beautiful. Breakfast each morning is very good, but the lobby/dining area could definitely use some help. The environment feels cold and sterile instead of cozy and welcoming.

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Helpful?
1Thank Leo Q
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear Leo Q, Thank you for your feedback following your recent visit to SENZA hotel. We appreciate you sharing your experience and highlighting the service being lacking, as we are always looking to improve our guest experience, which we fell short on this occasion. I have reviewed your feedback with staff as this comment is not a common occurrence for...

Chicago, Illinois
Reviewed 13 February 2017 via mobile

Very nice hotel for a reasonable price. Rooms are spacious and nice, smell like aromatherapy when you walk in, which is relaxing. Each room has a fireplace, which we used frequently. The hotel has a free wine and cheese tasting each night. No elevator, so be prepared to walk if you are on the 2nd floor (not an issue for...

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Helpful?
Thank ChiTownGirlTravels
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear ChiTownGirlTravels, Thank you for taking the time to share your recent experience at SENZA with us. it appears that you got to enjoy a lot of different amenities we offer. We hope to see you again soon when your schedule allows. Thank you again for your glowing review. Best regards, Graham

Bay Area
Reviewed 12 February 2017 via mobile

If you plan on spending a good amount of time in the room, pay the extra money and book a Vineyard Suite. It's the coolest room I've ever stayed in. I'll probably be disappointed to stay anywhere else now. You get a huge space, awesome wall of windows overlooking the vineyard and a really nice balcony/porch, chairs and ottoman in...

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2Thank WyldAngell
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear WyldAngell, We truly appreciate the time taken to offer feedback from your visit to SENZA. While it appears that you enjoyed your time with us, it is also evident that the areas you noted detracted from a perfect getaway. I have reviewed your comments with staff to rectify and note, as we are always striving to improve our guest...

Reviewed 8 February 2017 via mobile

Upon arrival and warm greeting we experienced a wonderful happy hour/wine tasting. I cannot say enough about the high quality of the breakfast. From the excellent coffee to the delicious bakery items to the exceptional fruit. I have experienced "more" but never better or higher quality. Even the butter used was superior. I am thrilled with this choice.

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1Thank Jeff C
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear Jeff C, Thank you for your glowing review following your time spent with us at SENZA. We hope that your travels brings you this way again soon, so that we may take great care of you again once more. Thank you for your feedback. Best regards, Graham

Berkeley, California
Reviewed 27 January 2017

We had a first-floor room as requested; it had a gas fireplace which made for a more cozy atmosphere. the room was spacious with a comfortable king-size bed. The bathroom was well laid out with a large shower and large bath towels. Breakfast was a real delight highlighted by an assortment of pastries from Bouchon Bakery in Yountville and a...

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1Thank David A
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear David A, The Napa Valley is world famous for many things, be it wineries, restaurants and fantastic lodging, so to read your review after choosing to stay with us at SENZA, is music to our ears. As you correctly note, SENZA is not part of a chain and privately owned, which allows us to have our own identity when...

Laguna Niguel, California
Reviewed 24 January 2017

Although our favorite location to stay in the Napa Valley is in the heart of the valley, and definitely no lower in the valley than Yountville, the Senza Hotel is a delightful upscale addition to lodging in the area well worth the stay. The room appointments are first class, bringing a distinctly modern "loft like" quality to the hotel. The...

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Helpful?
Thank lawinmtn
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear lawinmtn, Thank you for your glowing feedback following your recent visit to SENZA. We hope to welcome you back again in the future when your schedule allows, so that we may take good care of you again once more. Thank you again for your review. Best regards, Graham

New Jersey
Reviewed 22 January 2017

This hotel is creative and very pretty. As many reviewers have already stated, it is very much adjacent to the main road and backs right up to a neighborhood. But we did not stay here to sit around the hotel, so the surroundings were irrelevant to us. We were not bothered by traffic noise and we enjoyed our second story...

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Helpful?
Thank traveladvisory1999
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear traveladvisory1999, Thank you for your feedback from your recent visit to SENZA. We are happy to read that you enjoyed your time with us here and all we have to offer. You noted that you stayed in our Parker Mansion, which since you departure has undergone a complete transformation, with updates that will be stunning and enhance our guests...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities

Additional Information about SENZA Hotel

Address: 4066 Howard Lane, Napa, CA 94558-1324 (Formerly La Residence)
Region: United States > California > Napa Valley > Napa
Price Range: RM1,223 - RM2,326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SENZA Hotel 3.5*
Number of rooms: 41
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Also Known As:
La Residence Hotel Napa
La Residence Napa
SENZA Hotel Napa, CA - Napa Valley
Hotel Style:
#2 Spa Hotel in Napa
#4 Romantic Hotel in Napa
#5 Business Hotel in Napa
#9 Family Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from SENZA Hotel staff and other travellers.
13 questions
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over a year ago
Crescent City, California, United States
Visalia, California
6 months ago
Ponte Vedra Beach

See all questions (13)

Questions? Get answers from SENZA Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They do have several rooms that are ADA compliant”
 of 5 bubbles G4009ULdavida, 27 Jan 2017 | Read review
“Get a vineyard view room if you can!”
 of 5 bubbles 923hadarh, 10 Jan 2017 | Read review
“The basic king room is great. Personally, I wouldn't upgrade to Vineyard view. Don't miss the free breakfast from Bouchon Bakery!”
 of 5 bubbles 93keeganf, 4 Jan 2017 | Read review
“Rooms in the main building aren't great”
 of 5 bubbles PhilA132, 3 Jan 2017 | Read review
“Get a vineyard view suite, its worth it!”
 of 5 bubbles 982tammig, 16 Dec 2016 | Read review
5 of 5