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    Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

    853 Coombs St, Napa, CA 94559-2937
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    04/12/2017 05/12/2017
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    US$110
    US$116
    US$116
    Traveller (50)
    Room & Suite (31)
    Pool & Beach (4)
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    Overview
    • Excellent20%
    • Very good22%
    • Average28%
    • Poor14%
    • Terrible16%
    Travellers talk about
    “great location” (48 reviews)
    “new carpet” (3 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Wheelchair Access
    Breakfast included
    Restaurant
    2.0 Star Hotel
    All hotel details
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (304)
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    1 - 5 of 279 reviews

    Reviewed 2 days ago

    Our hotel stay was fine, I left my leather bomber coat by accident in the hotel room and have not been able to get it back as of yet. I have been treated incredibly rudely while trying to get my coat back that was worth...More

    Thank Erica C
    Reviewed 3 weeks ago

    I made reservations for a Friday and Saturday evening for a wedding. I arrived on that Friday afternoon, and they said they had no reservation under my name. I gave the confirmation number, but I honestly think the confirmation number was just random numbers that...More

    Thank Andrew S
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 2 weeks ago

    Hi Andrew, We are very sorry that there was a misunderstanding about your reservation dates. I have investigated the circumstances of your reservation to better understand what happened, and have established that your booking was indeed for the Thursday and Friday night, and that this...More

    Reviewed 4 weeks ago via mobile

    First off, this is not a hotel, it is an old motel. When booking online, it appeared to be a hotel. We arrived at the 3pm check in, went to our room, and it had not been cleaned. We were in a hurry to get...More

    Thank skierski
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 2 weeks ago

    We are sorry that the age of our building was a little off-putting to you; many of our guests like the charm that our property has. We are sorry that your room was not available for you at check-in time, and we apologize for the...More

    Reviewed 5 weeks ago

    I work for a reputable helicopter company that was trying to find rooms to put out the big fires in the area. No rooms anywhere around were available due to the extensive evacuations near by. This hotel was the only one left to get rooms...More

    1  Thank 991hans
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 4 weeks ago

    Thank you for taking the time to leave us a detailed review. We are extremely disappointed at your comments, and we apologize profusely for the experience that you had. We are taking all of your comments very seriously, and we are going to thoroughly investigate...More

    Reviewed 17 October 2017 via mobile

    Horrendous stay start to finish. Horrible RUDE staff at check in. Could not care less about customers. On day 2 I had a valuable vintage gold ring STOLEN from the room. Manager could not care less and insinuated my parents who were travelling with us...More

    2  Thank Hdpup
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$105 - US$306 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Orbitz, Priceline, TripOnline SA, Hotwire, Cancelon, HotelsforEveryone, HotelQuickly, Evoline ltd and getaroom.com so you can book your Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Napa Valley >
    • Napa
    • Also Known As
    • Napa Valley Hotel And Suites ,
    • Napa Valley Hotel Napa ,
    • Travelodge Napa ,
    • Napa Travel Lodge ,
    • Napa Travelodge ,
    • Travel Lodge Napa ,
    • Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
    Add Photo Photos
    Traveller (50)
    Room & Suite (31)
    Pool & Beach (4)
    Hotel & Grounds (31)
    Bathroom (11)
    Nearby
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    Andaz Napa
    2,083 reviews
    .23 km away
     
    Embassy Suites by Hilton Napa Valley
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    1.35 km away
     
    Nearby Restaurants
    Zuzu
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    .18 km away
    Grace's Table
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    .17 km away
    Carpe Diem Wine Bar
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    .16 km away
    Napkins Bar & Grill
    312 reviews
    .18 km away
    Nearby Attractions
    The Uptown Theatre
    135 reviews
    .13 km away
    Napa Valley Conference and Visitors Bureau
    34 reviews
    .22 km away
    Quent Cordair Fine Art
    25 reviews
    .12 km away
    Trahan Winery
    13 reviews
    .16 km away
    Ask a question
    Questions & Answers
    T-Bird86
    1 October 2016|
    AnswerShow all 2 answers
    Response from Pat_and_Maggie | Reviewed this property |
    If you only need a clean place to sleep in a safe, convenient, and central area, this is a good place. If you're looking for a romantic or higher end place, you will be disappointed.
    2
    Votes
    Room Tips
    "Go to a different hotel"
    Read review
    "Find a different hotel or sleep on the street."
    Read review
    "nothing good to add"
    Read review
    "There are NO good rooms, stay somewhere else!!"
    Read review
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