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    Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

    853 Coombs St, Napa, CA 94559-2937
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    US$139
    US$139
    US$139
    Traveller (46)
    Room & Suite (30)
    Pool & Beach (2)
    Napa Discovery Inn
    237 reviews
    #25 of 30 hotels in Napa
     
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    Best Western Plus Inn At The Vines
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    #12 of 30 hotels in Napa
     
    Overview
    • Excellent21%
    • Very good23%
    • Average29%
    • Poor13%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair Access
    Breakfast included
    2.0 Star Hotel
    All hotel details
    Napa Discovery Inn
    237 reviews
    #25 of 30 hotels in Napa
     
    Hotel Napa Valley
    316 reviews
    #10 of 30 hotels in Napa
     
    Chablis Inn
    409 reviews
    #24 of 30 hotels in Napa
     
    Best Western Plus Inn At The Vines
    708 reviews
    #12 of 30 hotels in Napa
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (286)
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    There are newer reviews for Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
    See the most recent reviews

    11 - 15 of 266 reviews

    Reviewed 12 June 2017 via mobile

    Stayed Thursday through Monday. They cleaned the room once. Had to go get towels twice. I was told that they clean the check in rooms first and if that don't make it to your room then it doesn't get cleaned. Old soap was left in...More

    Thank Jenny W
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 18 June 2017

    Hi Jenny, We are very sorry about the housekeeping issues you experienced. It is most unusual and very disappointing that your room was only cleaned one out of the three days you stayed with us. It is unusual that our team does not get to...More

    Reviewed 12 June 2017 via mobile

    I was slightly worried about this hotel as some of the reviews weren't great, but now I have no idea why anyone would complain?! On arrival Gary & all the staff we met were really helpful & friendly. The rooms were comfy, clean and nice....More

    Thank Soph_2509
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 15 June 2017

    Thank you for your lovely review; we really appreciate it! Our team were very happy to welcome you to our property recently, and we are very pleased that you had such a lovely time. Gary and the team do a fantastic job in making all...More

    Reviewed 24 May 2017

    At first glance this motel is OK. The front staff is friendly but if you stay longer you will notice things. They put me in a small ADA room (not requested). In the bathroom, a part of the door frame was obviously chewed up by...More

    Thank JulieLynn F
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 26 May 2017

    Hi Julie, We are sorry that you were not satisfied with our services during your recent stay. Our room service team do a great job of cleaning guest rooms and in the absence of a "do not disturb" sign it is policy to clean each...More

    Reviewed 4 May 2017 via mobile

    My husband and I booked this hotel online for our vacation and when we arrived the front desk agent stated that the rooms were being re-keyed and we could get a room key in 2 hours and that our room door has been propped open...More

    1  Thank Megan F
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 9 May 2017

    Megan, We are very disappointed to read your review. Your comments do not at all describe the type of experience that we want our guests to have, and we are taking them very seriously. We will be investigating this incident thoroughly, and we apologize profusely...More

    Reviewed 2 May 2017 via mobile

    Are you going to swan around a magnificent pool, wine glass in hand, wearing a fabulous plush complimentary bathrobe? No. Are you going to spend about $100 per night less than most of the other hotels in the vicinity if you stay here? Yes! Nothing...More

    Thank Linda M
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 9 May 2017

    Hi Linda, Thank you very much for your candid review. We are delighted that we met your expectations, and that you appreciated the value that we provide, as well as our great location. We hope that we will be your hotel of choice when you...More

    Napa Discovery Inn
    237 reviews
    #25 of 30 hotels in Napa
     
    Hotel Napa Valley
    316 reviews
    #10 of 30 hotels in Napa
     
    Chablis Inn
    409 reviews
    #24 of 30 hotels in Napa
     
    Best Western Plus Inn At The Vines
    708 reviews
    #12 of 30 hotels in Napa
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    Details
    • Price range
    • US$121 - US$390 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
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    • Location
    • United States >
    • California >
    • Napa Valley >
    • Napa
    • Also Known As
    • Napa Valley Hotel And Suites ,
    • Napa Valley Hotel Napa ,
    • Travelodge Napa ,
    • Napa Travel Lodge ,
    • Napa Travelodge ,
    • Travel Lodge Napa ,
    • Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
    Add Photo Photos
    Traveller (46)
    Room & Suite (30)
    Pool & Beach (2)
    Hotel & Grounds (30)
    Bathroom (11)
    Nearby
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    .65 km away
     
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    Hotel Napa Valley
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    .23 km away
     
    Nearby Restaurants
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    .18 km away
    Grace's Table
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    .17 km away
    Ristorante Allegria
    1,379 reviews
    .19 km away
    Carpe Diem Wine Bar
    545 reviews
    .16 km away
    Nearby Attractions
    The Uptown Theatre
    132 reviews
    .13 km away
    Quent Cordair Fine Art
    23 reviews
    .12 km away
    Napa Valley Conference and Visitors Bureau
    29 reviews
    .22 km away
    Trahan Winery
    13 reviews
    .16 km away
    Ask a question
    Questions & Answers
    T-Bird86
    1 October 2016|
    AnswerShow all 2 answers
    Response from Pat_and_Maggie | Reviewed this property |
    If you only need a clean place to sleep in a safe, convenient, and central area, this is a good place. If you're looking for a romantic or higher end place, you will be disappointed.
    2
    Votes
    Room Tips
    "Request a room on the third floor"
    Read review
    "stay somewhere else"
    Read review
    "Avoid rooms next to the pool in summer if you want quiet. Winter - no problem."
    Read review
    "Get a room on the first floor away from the pool."
    Read review
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