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Napa Valley Marriott Hotel & Spa

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Napa Valley Marriott Hotel & Spa
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1,438 Reviews from our TripAdvisor Community

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Showing 1,385: English reviews
texas
Reviewed 15 December 2014

Stayed here for five nights in October when husband had a meeting there. The hotel had only been open for a short time due to the Napa earthquake. Personnel were unfailingly friendly - seemed like a happy place to work. The food in the cafe (breakfast) was good. The rooms were what I would call average --- not luxurious, but...

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Helpful?
Thank rokalada
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear rokalada, Thank you for taking the time to share with us your review regarding our beloved property. The earthquake was a trying time for us and because we love what we do, our service standards never failed. We thank you for staying with us and hope to see you again in the near future. Best, Amber B

Houston
Reviewed 13 December 2014

From the outside, it looks quite dated and almost as if it was an old Courtyard Marriott. The inside was a little better and had a cozy feel to it. Rooms were so-so at best. The Concierge lounge was nicer and had more to offer than the typical Marriott. The highlight I must say was "Janelle" who checked us in...

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Helpful?
1Thank Jason563
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Jason563, Thank you for your review and kind words about Janelle, we are very lucky to have her as part of our team!! We appreciate your feedback both positive and constructive. We hope that you will allow us another chance to serve you whenever your travels bring you back to Napa Valley. Best, Amber B

Clarendon Hills, Illinois
Reviewed 11 December 2014

Stayed there for three nights recently. It is quite nice. Rooms are clean and spacious, beds super plush. Restaurant is really delicious. All the concierge staff was super helpful, but my family is a little demanding and Roxan was really patient and helped us schedule our two days there flawlessly. It was nice to I found California in general to...

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Helpful?
Thank Catherine P
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Catherine P, We are very pleased to hear of your wonderful experience. Thank you for recognizing the helpfulness of our staff and cleanliness of our rooms. We are indeed very proud of both our caring team and our property. Your business is much appreciated and we certainly look forward to welcoming you back in the near future. Best, Amber...

Houston, Texas
Reviewed 10 December 2014

Boy, what a disappointment. When anticipating a luxurious, spa-like Napa Valley retreat, this Marriott will never come to my mind again. There should be a rule about false adversising. OK, folks, I'm not sure who is writing these reviews of this Marriott, unless they are Marriott employees. This is not the "Best Marriott", or "Awesome Marriott" as depicted in their...

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Helpful?
1Thank Olent
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Olent, Thank you for your candid feedback. We apologize that your recent stay did not meet your expectations. We clearly missed the mark in your guestroom experience, and we appreciate your feedback as this will be used as a training tool to further improve our facilities. We do hope that you will return in the future, so that we...

Dublin, California
Reviewed 10 December 2014

I've stayed here many times and will continue to stay here when in Napa. The rooms are reasonably priced, clean and spacious. The spa is great and the pool and hot tub are always a perfect temperature. I've attended several conferences here as well and their facilities and catering are good. During my stay this week, I was able to...

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Helpful?
Thank Shannon M
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Shannon M, Thank you for your review and your kind comments, we appreciate your feedback both positive and constructive. We are so pleased that you enjoyed a comfortable stay with us and we hope to serve you again whenever your travels brings you back to the Valley. Cheers, Amber B

Nevada City, California
Reviewed 9 December 2014

dated for sure, but very clean and excellent staff. Mostly quiet, but due to the fact it was Thanksgiving there were lots of screaming kids in the pool. We ate at the hotel restaurant and it was amazing !! All locally grown food. Would stay here again.

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Helpful?
Thank 32771Suzy
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear 32771Suzy, Thank you for your glowing review and 5 Star rating! We appreciate that you chose to stay with us on such a special holiday. It was a pleasure to hear you enjoyed all aspects of our hotel and service. We are so glad we could provide a memorable Napa Valley experience for you and your familly. Thank you...

Norwich, Connecticut
Reviewed 9 December 2014

I stay in Marriott Hotels all the time. I have 2400+ paid room nights so I know Marriott Hotels quite well. I recently stayed at the Napa California property. I feel bad saying this, but the property is old and tired! First, it resembles a current Marriott Courtyard configuration of two stories encircling a courtyard. The rooms badly need a...

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Helpful?
1Thank Rick P
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Rick P, Thank you for taking the time to share your review with us. It saddens me to hear that we did not meet and exceed your expectations with regards to your room accommodations . Our team is fully committed to ensuring the most enjoyable stay experience for our guest and I have shared your feedback with our team...

COLORADO SPRINGS
Reviewed 9 December 2014

We spent 3 nights here for a Napa valley visit. The hotel itself has a great lobby and gardens that are heated for off season outside gatherings. The outdoor pool and hot tub are very warm. The rooms are a little dated and not very big. The staff is absolutely wonderful. From the time you check in until you check...

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Helpful?
Thank DIANE H
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Diane H, Thank you so much for your review, we are thrilled you enjoyed your stay with us. We agree, Laura our Experience Planner is wonderful and we are delighted she helped make your experience most enjoyable. Our complimentary car service is one of many amenities we offer at Napa Valley Marriott. Our guest enjoys the cozy fire pit...

Washington DC, District of Columbia
Reviewed 8 December 2014

I stayed at this hotel shortly after the Napa earthquake in September 2014. Due to the earthquake parts of the hotel were shut down but the staff did a wonderful job of keeping these going without missing a beat. The hotel offers a complimentary wine tasting each evening which was fantastic! We really enjoyed the spacious outdoor area with lounge...

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Helpful?
Thank jamaicansarah
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Jamaicansarah, Thank you for your review of our hotel. We are delighted you enjoyed your overall stay with us. As mentioned, our Concierge Lounge is always ready with delicious treats that our Chef Master creates. One of the many guest favorites at our property is the Fire Pit area, which offers a relaxing setting to enjoy while having your...

Veracruz, Mexico
Reviewed 8 December 2014

Due to the earthquake that hit Napa we had to stay at this property instead of the Westin Verasa due to damage for our Wedding Anniversary. This was the first time that we go to Napa Wine Country and we were really looking forward on our suite at the Westin and of course a regular room at any hotel is...

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Helpful?
Thank edFT
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear edFT, Thank you for celebrating your Wedding Anniversary with us and for posting your review! We are delighted to hear that Anthony was able to assist you with information needed to enjoy your special time with us. We truly appreciate your feedback regarding your stay and hope that you would visit us again. Amber B

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
VINeleven
VINeleven
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Napa Valley Marriott Hotel & Spa, perfectly located at the gateway to legendary Napa Valley wine country, is the quintessential location for guests to enjoy an unforgettable getaway. The hotel features newly redesigned accommodations, fresh outdoor garden spaces, a luxurious resort-style swimming pool, and a full-service spa. The courtyard, with warmly lit fire pits and lush landscaping, provides the perfect spot for exciting al fresco events and a relaxing space to unwind. Within the lobby's modern setting is the renowned VINeleven restaurant, featuring contemporary American cuisine. A true garden-to-table experience, the ever-changing menu showcases ingredients plucked from the property's very own Heirloom Garden. Preserve Spa offers the perfect oasis for guests to experience pure tranquility and rejuvenation. Additional amenities include a fitness center, concierge services and more than 27,000 square feet of indoor and outdoor meeting and event spaces. ... more   less 

Additional Information about Napa Valley Marriott Hotel & Spa

Address: 3425 Solano Ave, Napa, CA 94558-2709
Region: United States > California > Napa Valley > Napa
Price Range: RM1,014 - RM2,319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Napa Valley Marriott Hotel & Spa 3.5*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, TripOnline SA and Travelocity so you can book your Napa Valley Marriott Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Napa Valley Marriott Hotel And Spa
Napa Valley Marriott Hotel Napa
Marriott Napa
Napa Marriott
Napa Valley Marriott Hotel & Spa CA
Hotel Style:
#5 Spa Hotel in Napa
#12 Romantic Hotel in Napa
#13 Business Hotel in Napa
#15 Family Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from Napa Valley Marriott Hotel & Spa staff and other travellers.
17 questions
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Questions? Get answers from Napa Valley Marriott Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a room facing the gardens”
 of 5 bubbles chicagotravelgirl29, 17 Jan 2017 | Read review
“Top floor with garden view”
 of 5 bubbles calkenneth, 17 Jan 2017 | Read review
“There are several options and staff will help you find what best suits.”
 of 5 bubbles TraveLee073, 28 Dec 2016 | Read review
“If you can, avoid rooms in the front of the hotel on the highway side”
 of 5 bubbles mrsslk, 28 Dec 2016 | Read review
“Ask for a room close to the lobby if you will use the fitness or restaurant, the hotel is two floors and spread out.”
 of 5 bubbles mjannunziata, 8 Dec 2016 | Read review
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