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Napa Valley Marriott Hotel & Spa

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1,408 Reviews from our TripAdvisor Community

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There are newer reviews for Napa Valley Marriott Hotel & Spa
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Showing 1,355: English reviews
Sykesville, Maryland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 November 2014

Just enjoyed a bucket list vacation at the Napa Valley Marriott...all thanks to the best concierge I have ever worked with...Laura Ricard. Was lucky enough to get her on the phone when I called the first time to get some advice on what to see and do in Napa and San Francisco. Laura planned everything from the cool restaurants to... More 

Helpful?
3 Thank K8873ETdavid
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Ralphk328, Thank you for this awesome review. I can't wait to share your feedback with Laura. I am so proud of her right now and you have made my day. We work hard to make sure our guests are treated like gold and are satisfied. This review tells me all I need to know. Thank you !!!! We hope... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 November 2014

The spa is very nice and Cori provided one of the best massages I've ever had. A terrific experience and terrific value. If you are a guest, area visitor or resident I highly recommend the Napa Valley Marriott Spa.

Helpful?
1 Thank JRichardsMA
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear JRichardsMA, Thank you sincerely for taking the time to share a wonderful review of your experience with the Trip Advisor community. As it is our commitment to provide our guest legendary personalized service and a memorable stay, I am very pleased to hear that you enjoyed your visit. I will share your review with Cori’s Manager and let her... More 

Fort Worth, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 November 2014 via mobile

I think we had higher expectations as we had never been to Napa before. Our experience with other Marriott hotels at this price level were more posh but what we failed to take into consideration was how expensive Napa valley was in general. Let me be clear-this is a clean and pretty hotel, there's just nothing super luxurious about it.... More 

Helpful?
1 Thank Kristin M
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear KristinM, Thank you for taking the time to share your feedback with us. Laura is a Fantastic concierge who aim to make our guest experience most memorable. I appreciate you taking the time to write your review and I hope you come back again. Best, Amber B More 

San Jose, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 November 2014

The positive: Super comfy bed & pillows Beautiful pool area with a lot of seating and cabanas Restaurant food was tasty People were friendly Nice decor The less than stellar: Lunch menu only had 3 entree options - a salad, a chicken sandwich, or a burger. I expected more given the variety on the breakfast menu! The hallways and all... More 

Helpful?
1 Thank LoraF14
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear LoraF14, Thank you for staying with us. I appreciative your feedback, as guest comments are the best way for us to learn what can be improved. Thank you again for choosing Marriott. Best, Amber B More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 November 2014

My husband and I are loyal Platinum Marriott rewards members and are almost always happy with our stays throughout the properties. This is our third time at this property over the years and unfortunately this time we were very disappointed. Our service in the restaurant both at the night of our arrival and the morning of our departure was extremely... More 

Helpful?
3 Thank Tyberdog
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Tyberdog, Thank you for taking time to write about your experience at our hotel. I apologize for the less than acceptable service you received, clearly not the standard for which Marriott is so well known. I hope you will give us another opportunity in the future to allow to make amends and thank you again as your feedback will... More 

Atlanta, Georgia
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 6 November 2014 via mobile

The hotel is older, very spread out as it only has two floors but the staff couldn't be friendlier and professional! While we were disappointed in the small inadequate fitness room, for a spa hotel, I won't let this mar my rating. The rooms are nice size, and very comfortable, but the front desk and concierge are what truly makes... More 

Helpful?
1 Thank TheTravelBuoys
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear TheTravelBuoys, Thank you for taking the time to write a review about your recent stay with us. While I am pleased to hear that your visit was pleasant and that you had received excellent service, I am sorry to hear that our fitness facility did not meet your expectations. We look forward to another visit from you when your... More 

1 review
Reviewed 5 November 2014

This review is strictly for the spa. I have been several times for a massage from Julie, she is phenomenal. I love the atmosphere. It is separate from the hote, right next door to it. Leave yourself plenty of time before check in to enjoy the hot tub bath in the women (and mens) locker rooms. Fully loaded with robs... More 

Helpful?
Thank Francisco P
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear FranciscoP Thank you for the wonderful review! I am glad you found everything about our Spa charming and amazing. I may be biased but I think Julie is absolutely amazing! She is truly one of a kind and we are lucky to have her on our team. We will share your review with our whole staff and hope you... More 

Philadelphia, Pennsylvania, USA
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 November 2014

We are "Marriott" people and always seek out this chain whenever possible. We were hoping to stay at the Marriott in Sonoma, but we could not get in and were shifted to this one in Napa. Deb and I were disappointed in the hotel. The bar/restaurant is basically in the lobby making the area very loud and uninviting for both... More 

Helpful?
2 Thank kgmcgrath
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Kgmcgrath, Thank you for your review and being a loyal guest of Marriott. We are saddened to hear that our beloved great room did not meet you with a sense of welcome. Marriott’s open concept (Great Room) is to provide a feeling of inclusion by combining all 3 areas to promote a sense of invite and welcome; a smooth... More 

Texas
Level Contributor
117 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 November 2014 via mobile

This hotel is not as nice as we've come to expect from Marriott. We frequently travel using Marriott Vacation Club or Marriott Rewards points. This hotel was 70000 points for two nights. It was nice that they offered Starbucks drinks at a reasonable price so it wasn't necessary to leave the hotel in the mornings for coffee.

Helpful?
2 Thank dhcoxrn
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear dhcoxrn, Yikes, we are disappointed that you were disappointed. We are always striving to leave our guests wanting to come back for more. It sounds like over all we did not 'WOW' you and for that I am sorry. We hope you will give us another shot when your travels bring you back to the Valley. Best, Amber B More 

Colorado
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 November 2014

The Napa Marriott is a great hotel. Staff went out of their way to accommodate us, and make our stay special. Front Desk staff was warm, welcoming and friendly. Location is great for visiting wine country - just off the main road up the valley - makes it easy to get in and out. Will definately stay here every time... More 

Helpful?
1 Thank Weeklytravelers
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Weekklytravelers, Thank you for the 5 star review! Our location is prime, right amongst great shopping, restaurants, and easily accessible to all the Wineries that Napa Valley is known for. It sounds like our staff did a really great job taking care of you, I love hearing that!! Thank you again for such a wonderful review and we look... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
VINeleven
VINeleven
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Napa Valley Marriott Hotel & Spa, perfectly located at the gateway to legendary Napa Valley wine country, is the quintessential location for guests to enjoy an unforgettable getaway. The hotel features newly redesigned accommodations, fresh outdoor garden spaces, a luxurious resort-style swimming pool, and a full-service spa. The courtyard, with warmly lit fire pits and lush landscaping, provides the perfect spot for exciting al fresco events and a relaxing space to unwind. Within the lobby's modern setting is the renowned VINeleven restaurant, featuring contemporary American cuisine. A true garden-to-table experience, the ever-changing menu showcases ingredients plucked from the property's very own Heirloom Garden. Preserve Spa offers the perfect oasis for guests to experience pure tranquility and rejuvenation. Additional amenities include a fitness center, concierge services and more than 27,000 square feet of indoor and outdoor meeting and event spaces. ... more   less 

Additional Information about Napa Valley Marriott Hotel & Spa

Address: 3425 Solano Ave, Napa, CA 94558-2709
Region: United States > California > Napa Valley > Napa
Price Range: RM942 - RM2,298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Napa Valley Marriott Hotel & Spa 3.5*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Marriott, Travelocity, Priceline and Odigeo so you can book your Napa Valley Marriott Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Napa Valley Marriott Hotel Napa
Napa Valley Marriott Hotel And Spa
Marriott Napa
Napa Marriott
Napa Valley Marriott Hotel & Spa CA
Hotel Style:
#5 Spa Hotel in Napa
#12 Romantic Hotel in Napa
#13 Business Hotel in Napa
#15 Family Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from Napa Valley Marriott Hotel & Spa staff and other travellers.
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Questions? Get answers from Napa Valley Marriott Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that does not face the busy higyway in front.”
 of 5 bubbles smithfree, 24 Nov 2016 | Read review
“First floor for the porch!”
 of 5 bubbles billepierce, 21 Nov 2016 | Read review
“If you can, stay in the Vineyard Suite”
 of 5 bubbles GaDawg44, 17 Nov 2016 | Read review
“Interior Rooms on Second Floor”
 of 5 bubbles pro1931, 7 Nov 2016 | Read review
“Concierge Karina is on point when arranging your taylored tours”
 of 5 bubbles HelainaH_13, 7 Nov 2016 | Read review
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