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Cassia Hotels

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92 Reviews from our TripAdvisor Community

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There are newer reviews for Cassia Hotels
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Showing 90: English reviews
San Diego, California
Reviewed 1 April 2015

I had a nice quite stay. Very peaceful. The folks that served us were very nice and made us feel welcome. And the morning breakfast was outstanding and good coffee. Will use this motel again soon. thank you.

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1Thank Samuel H
Tucson
Reviewed 19 March 2015

I've stayed at several low cost motels and I was pleasantly surprised by the cleanliness of the room and the updated amenities. The staff were friendly and there was minimal noise from others in the area. My only complaint is the low quality internet (but it's free) and the breakfast options (also free). I'd definitely stay here again

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1Thank Rachel B
Huron, Ohio
Reviewed 9 March 2015

Reserved a room with a king size bed. When we checked in, we found it was actually a double bed. The room also had no clothes bar to hang clothes on. When I went down to check on the bed, the clerk asked if there was one bed or two. If it had 1 bed, it was a king!! They...

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1Thank 141todds
Reviewed 14 February 2015

At check in the 2 front desk ladies Maria and Veronica were not fit to work at a hotel or anywhere requiring customer service. They were rude and disrespectful. I will be choosing somewhere else just based on the poor service.

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2Thank Gilmore2727
somap, Front Office Manager at Cassia Hotels, responded to this review

Thank you for posting your review. Maria and Veronica are two of our best customer service reps. However we understand when the guest's desires are not met unfortunately the blaim comes down to the front desk staff. They tried to accomodate this guest as best as they could and the guest was extremely rude to the clerks. We reviewed our...

Reviewed 14 February 2015

We just checked in to this hotel and this is the worst customer service I have ever experienced. Maria and Veronica at reception are very rude and do not care at all about the quality of there service. We booked through booking.com but I called the hotel directly and requested a downstairs room. Upon check in I was given an...

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1Thank Lauraschiller00
somap, Front Office Manager at Cassia Hotels, responded to this review

Thank you for your review. This was an issue on the end of the third party booking.com you used to reserve the room. There was no mention of your request for the down stairs room from the reservation we received. Our front desk staff is very helpful and understanding of all our guests' requests. We are sorry to hear your...

Sacramento, California
Reviewed 5 January 2015

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Thank 155sandeepp
somap, Front Office Manager at Cassia Hotels, responded to this review

Burleson, TX
Reviewed 23 December 2014

I stay at this property on a regular basis. The manager, Edwin, runs a tight ship and has maintained the same staff [including housekeepers] for the past 8 years. The rooms are clean / comfortable and the property is in a great location. It was not built as a Super 8 so a variety of room types comprise this motel....

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Thank 315jeffreyh
somap, Front Office Manager at Cassia Hotels, responded to this review

Thank you for writing this review however this may be a different property but as all Super 8 s are wonderful I am sure the property you mentioned are grateful for a good review.

San Bernardino, California
Reviewed 14 October 2014

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Thank SanDiegoDreaming
somap, Front Office Manager at Cassia Hotels, responded to this review

Reviewed 21 September 2014 via mobile

I will definitely come back and bring my family here again. The rooms were clean, spacious and comfortable. We had requested connecting rooms and that is exactly what we received. Breakfast was warm and fresh. The service and staff was welcoming and great. The property is clean and prefectly located off the I-5.

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Thank sushma b
somap, Front Office Manager at Cassia Hotels, responded to this review

We are grateful for your kind and honest words. We continue to work hard and make things better everyday and positive feedback is what we look for.

Kirkland, Washington
Reviewed 11 September 2014

It's ok I'd say, I didnt find it as horrible as some other reviews. I have stayed at many Super 8s and this was at all as good. My main concern is the maintenance and hygiene in the rooms. For the first time I saw cockroaches in washbasin and spiders in bathroom tub. Most of the buttons (bathroom, washbasin, etc)...

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1Thank TheCuri0usOne
somap, Front Office Manager at Cassia Hotels, responded to this review

We appreciate your honest feedback, we apologize for a late response on our part. This is a new management and we wish to make sure all of our feedback is heard. We are working on expanding the breakfast area and the servings in the breakfast. We hope to see you in the future to serve you with better ammenities.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Cassia Hotels

Address: 425 Roosevelt Ave, National City, CA 91950-1132 (Formerly Super 8 National City)
Region: United States > California > National City
Price Range: RM347 - RM561 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cassia Hotels 2*
Number of rooms: 56
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Also Known As:
Super 8 National City Hotel National City
Super 8 Motel National City
Super Eight National City
National City Super 8
National City Super Eight
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Questions & Answers

Here's what travellers have asked, with answers from Cassia Hotels staff and other travellers.
2 questions
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San Diego, California
over a year ago

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Questions? Get answers from Cassia Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's across the street from a freeway, so there is traffic noise, but not at all a problem.”
 of 5 bubbles Clivejr, 2 Aug 2013 | Read review
“I booked ahead and asked for a 1st floor room. It was nice to back up car and room only a few steps from car”
 of 5 bubbles DennisY239, 17 Nov 2012 | Read review
“There are some nice large connecting rooms by the pool area: rms 101-103 that are good for those with children.”
 of 5 bubbles Greenscubadiver, 15 Nov 2011 | Read review
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