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Chase Suite Hotel Newark

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Chase Suite Hotel Newark
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175 Reviews from our TripAdvisor Community

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baton rouge
Reviewed 2 weeks ago via mobile

I stayed here for a few nights. The staff are very friendly and accommodating. However the rooms are in desperate need of and upgrade and makeover. The suite was a nice size. The carpeting was disgustingly dirty. Stains all over. Looked as if no one even tried to clean them up. The kitchen was clean. But the appliances are so...

Lafayette, Louisiana
Reviewed 2 weeks ago

I stay here quite often and the staff is very friendly. The rooms are okay but could be better such as the door trim is repaired but should be replaced because it looks terrible. You can only repair something so many times. The toilet seat was broken and there was a large spot in the closet which appeared to be...

Thank dol17
Irvine, California
Reviewed 3 weeks ago

My friend and I stayed here during an event at the Santa Clara Concention Center when all the close hotels sold out within an hour. It was recommended to us by some vendor friends from the event marketplace, who have stayed their many times. Yes, the rooms are slowly undergoing renovations. We didn't stay in one of the renovated ones,...

Thank MhzGal
Damascus, Oregon
Reviewed 4 weeks ago

I try to be a very tolerant person and I try not be too picky while traveling. I am posting this because I don't want this to happen to any else. The price of this room was $189.00 per night weekdays and $219.00 per night on weekends. So,4 of the 6 building units were being renovated. Apparently we were in...

Thank rosieinoregon
Reviewed 17 February 2017

There seems to be mixed reviews on this hotel. I am not sure why, but possibly there might be rooms that have been remodeled in the last ten years. Mine was not one of them. The sinks in the bathrooms were rotted with rust. The showers were disgusting with one without any curtain whatsoever. The plates in the kitchen were...

Thank Outsource
Reviewed 18 January 2017 via mobile

I normally stay Hilton religiously but due to a last minute trip and ridiculous rates everywhere else I gave his hotel a shot. Room was "ok" was older but not bad, good value for the money. Breakfast and managers reception (really dinner) each night were perfect and free.

Thank Levi V
Management response:

Thanks you for your kind review of the hotel. Yes, the room was older. The good news is that we started renovation on the rooms earlier this month. This project will be completed in April. We look forward to having you as our guest the next time you are in the area in which you can stay in a newly...

Reviewed 30 December 2016

Not as advertised!!! The bed was comfortable, rooms were quiet and the employees have been nice but the interior hasn't been redone since the 80's including carpet which was just gross. I think the vacuum cleaner must be broken. Kitchen floor is very dirty and after the room was serviced it was still filthy. They didn't even touch the kitchen...

Thank Diane K
Management response:

Thank you for your review of the hotel. The cleanliness of you room is completely unacceptable. Rest assured that our housekeeping staff will review this review and we make the necessary changes. Note that I have recently taken over as the General Manger of the hotel and we have started a total renovation of the hotel as of today. January...

Reviewed 29 November 2016

Hotel was nice, room was comfy and the area is quiet with lots of resteraunts/stores within walking distance. However I do have one major complaint; upon check-in this particular hotel authorizes and additional $250 charge per visit as "security deposit" which they don't mention on their website. Since I checked in late and it was too late to find another...

Thank D_leeKuwait
Jenny P, Manager at Chase Suite Hotel Newark, responded to this review

Hello D_leeKuwait- Thank you for taking the time to review Chase Suite Hotel. I understand your frustrations about our security deposit. You did not book your room on our website and we only have so much control on how a 3rd party posts our policies. It is mentioned clearly at the bottom when you are making your reservation that we...

Syracuse, New York, USA
Reviewed 22 September 2016

The room was dirty. We saw the sign and drove in, but could not find the office, so I tried to drive around it, ending up turning around and going back to entrance. The office is poorly lit. The walk way to the rear of building 3 was blocked, the maintenance staff was using it for storage-- so we had...

Thank aeyates
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Aeyates- Thank you for your feed back. I am sorry you had difficulty getting around our property. We are starting a renovating our exterior areas, so that might have caused some confusion. We do not have guest access behind building 3 that is actually our housekeeping department. As for the latch on the pool that is a requirement so...

Reviewed 17 August 2016

Heat was out for almost 24 hrs -- brought in one small space heater for living area and one bedroom. Tile coming up in bathroom and mold around tub. Burners on stove partially burned out. Took forever to boil water. Definately has gone downhill since last visits.

1Thank Katie S
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review

Hello Katie S- Thank you for your feed back. We are currently planning a major renovation and I hope your next visit here is much better. Best Regards Jenny Petersen

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  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Northern California awaits you at our charming all-suite hotel in Newark, CA. With deluxe, extended stay amenities, stylish event venues and a welcoming, homelike atmosphere, our hotel is the ideal choice for business trips, family vacations and romantic getaways in Silicon Valley. From complimentary hot breakfast and exceptional service to a prime location near the Oakland International Airport, San Jose International Airport and popular area attractions, Chase Suite Hotel Newark is a truly relaxing Home on the Road. ... more   less 

Additional Information about Chase Suite Hotel Newark

Address: 39150 Cedar Boulevard, Newark, CA 94560 (Formerly Woodfin Suites)
Region: United States > California > Newark
Price Range: RM514 - RM1,232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel Newark 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Chase Suite Newark
Newark Chase Suite Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Chase Suite Hotel Newark staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only recently remodeled, if available.”
 of 5 bubbles Outsource, 17 Feb 2017 | Read review
“Ask for their remodeled rooms otherwise you will get an old run down, dirty room. But housekeeping is not good.”
  • carpet in the whole place was nasty. This photo shows carpeted sink area in bathroom!! EEEWE Gro
  • Bathtub worn out and dirty. No shower curtain provided.
  • sink
  • No shower curtain and fan cover is open with an inch of dust hanging off.
  • carpet is very old and filthy with an inch or 2 of dust along the baseboards.
 of 5 bubbles dianek88, 29 Dec 2016 | Read review
“My room was good but nothing in it worth a $250 security deposit”
 of 5 bubbles D_leeKuwait, 28 Nov 2016 | Read review
“stay elsewhere”
 of 5 bubbles aeyates, 22 Sep 2016 | Read review
“If you want more 'quiet time' ask to have a room farther from the pool and closer to the front desk.”
 of 5 bubbles mariepH5161ZT, 26 Jul 2016 | Read review
5 of 5