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I had to say here as a result of attending an IT course nearby. The staff were polite and courteous. The Manager not so much. First day, the initial impression rooms are large and quite accommodating, the furniture is old. The walls and carpet are...More
2 Thank Roger_2790
Response from Newark-GM, Manager at Chase Suite Hotel NewarkResponded 18 October 2014
I am so sorry for the incident you experienced during your stay at the Chase Suite Hotel. We are a pet friendly hotel but we have designated pet rooms. We have a strict pet policy at the hotel however the guest previous to you did...More
The location is a bit difficult to find. The staff is very friendly and accommodating. The exercise room is sparse and in need of some repair. The furniture is stained -- I wouldn't find myself sitting on it to watch anything on television -- perhaps...More
1 Thank Paul2011P
Response from Newark-GM, Manager at Chase Suite Hotel NewarkResponded 29 September 2014
Thank you for your honest and candid feedback. I apologize that we did not meet your expectations during your visit to our hotel.It is through comments such as yours that we can review our practices and provide training opportunities for our staff. We are currently...More
My family and I travel up north for football games each year in the bay area and we have stayed at the Chase Hotel on a number of occasions. Each time that we stayed we had a great time!
First off, the staff are wonderful,...More
Thank Huy F
Response from Newark-GM, Manager at Chase Suite Hotel NewarkResponded 19 September 2014
Thank you very much for your positive feedback. I am glad that you enjoyed our breakfast and the spacious suites and that our staff provided you with the service that you deserve. The team and I look forward to having you join us during your...More
Very nice room, clean, and friendly. Motel was close to most activities.laundry facilities. Provided breakfast and evening snacks and drinks. Also grilling area available. Several eaing places in walking distance.More
Response from Newark-GM, Manager at Chase Suite Hotel NewarkResponded 5 September 2014
Thank you very much for your positive feedback. I am thrilled to hear that you enjoyed your stay with us and that our staff provided you with exceptional service. The team and I look forward to seeing you again during your future visit to the...More
I spent 3 days at this hotel while visiting family. While the staff is very nice, and the property has some nice touches, such as a video lending library, the rooms are old and poorly maintained. The furniture is mismatched, dirty, and stained, and the...More
1 Thank shampooguru
Response from Newark-GM, Manager at Chase Suite Hotel NewarkResponded 25 August 2014
Thank you for comments on trip advisor. We appreciate your honest and candid feedback. Our housekeepers are here everyday from 8:30am to 5pm and all rooms receive housekeeping service unless there is a Do not disturb sign on the door. Also being a nonsmoking hotel,...More
US$126 - US$349 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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