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I have stayed at this hotel 4 times. Like the other reviews this is simply a poor hotel. It has been undergoing major renovations for some time. The lobby bar is poor. The service in the restaurant is poor.
They actually had a water pipe...More
I have you all beat. Got up to my room to find no running water. Called the desk and was told that there was no water in the hotel. I asked how long that had been going on and was told “a couple hours.”
I would not recommend staying here. The walls are paper thin, you can hear everything in the halls and the rooms around you. The $33 for valet is ridiculous. It’s mandatory and the only option. They parked our car 5 spots from the front entrance....More
1 Thank Tyler D
Response from isabel l, Director of Operations at The Duke Hotel Newport BeachResponded 3 days ago
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Duke Hotel Newport Beach. We appreciate your feedback.
You will not hear about it on the web page but this hotel is under major renovation, no lobby, temporary entrance with valet parking ONLY. It shows as a AAA 4 star but the carpet is tired and in need of refurbishment. Selected because of...More
Response from isabel l, Director of Operations at The Duke Hotel Newport BeachResponded 4 days ago
Our ownership is upgrading our property but hear your comments and sincerely appreciate them. Thank you for your feedback. We hope to welcome you back in the near future!
Personally, I don't like valet parking. I like to come and go as I please without having to call down or having to wait for someone to fetch my car. Having worked in hotels, I know how valet drivers treat the cars, doesn't matter wear...More
1 Thank LAGuy90019
Management response:Responded 2 days ago
We at The Duke appreciate your recent stay and review on this website.
I was disappointed that you did not enjoy your experience in our hotel based on valet parking. We are a valet only property and do not try to hid that...More
US$130 - US$313 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Business Hotel in Newport Beach
#7 Spa Hotel in Newport Beach
#7 Luxury Hotel in Newport Beach
Non-Smoking Rooms ,
Number of rooms
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