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Courtyard Novato Marin/Sonoma

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Courtyard Novato Marin\/Sonoma
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182 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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Los Angeles
Reviewed 3 weeks ago

This is a great location if you are flying into the Bay Area to check out northern California colleges or attractions. It is north of San Francisco, outside the hustle and bustle of the city, and easy to get to. Free and ample parking. Standard motel-like room which should really be a Fairfield Inn rather than a Courtyard, and very...

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Helpful?
Thank DrSteve818
David B, Manager at Courtyard Novato Marin/Sonoma, responded to this review

Hello DrSteve818, Thank you for taking the time to review our property. Thanks for the positive comments on our location and amenities. I would like to apologize for your displeasing experience while staying at our property. Later this year we are updating our property. I hope if your travels bring you back to our area you will give our hotel...

Cleveland, Ohio
Reviewed 3 weeks ago via mobile

Very nice property. Comfortable bed and pillows. Good shower. In room coffee not good. No free breakfast but McDonald's in their lot and several restaurants in plaza behind them and a grocery store and gas station. 20 minutes to Golden Gate Bridge. Nice area. Would stay again

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Helpful?
Thank robhryck
Branscomb, California
Reviewed 4 weeks ago

I stay at this Courtyard Novato on business on regular basis. I thought I would like to review this Courtyard because every time I visit, they treat me so good! It is easy to write a bad review when something goes wrong. This place deserves a good review from me today because nothing ever goes wrong when I stay here....

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Helpful?
Thank bombero-redbridge
New York City, New York
Reviewed 15 December 2016

The lobby has been redecorated, but the rooms are dated although the are clean. We did experience quite a bit of noise through the ceiling which was hard to take. The hallways need new carpet and paint, and the elevators are showing wear. At check in I was offered a tiny bottle of water for 2 people, which was sad....

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Helpful?
Thank UpperWS
David B, Manager at Courtyard Novato Marin/Sonoma, responded to this review

Hello UpperWS, Thanks for talking the time to write a review about our hotel. We are sorry to hear that you were not wholly satisfied with your room amenities. Marriott has prided itself on leading the lodging industry in service and accommodations for over 80 years. We realize, however, that certain elements within our business can be perfected, so we...

Florida
Reviewed 7 November 2016

Hotel services were just what one might expect at a Marriott, fast and efficient. Our room was a standard upgrade and though the AC was quiet, there is an employee access and trash service area on the north side that was noisy from about 7am. On the eastside of the hotel a light rail train toots on by during the...

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Helpful?
Thank EAA-AV8R
David B, Manager at Courtyard Novato Marin/Sonoma, responded to this review

Hello EAA-AV8R, Thanks for taking the time to write a review of our property. I’m sorry for the noise you experienced while staying at our property. The traffic into the city in the morning is very heavy. The train you spoke about is going to be the new transit line from Santa Rosa to Larkspur Ferry Terminal. When finished we...

Revelstoke, Canada
Reviewed 20 October 2016

We had a full day driving and were in need of somewhere to rest our weary heads. The rooms were basic and beds comfortable but it was ridiculously expensive!!! We are Marriott Club members but it made no difference. Wouldn't return!!!

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Thank Burleighblonde
Tyrone, Georgia
Reviewed 18 October 2016 via mobile

Nice room. Not too far from Sonoma and Napa Valley. Staff very nice. Close to a McDonald's and Safeway which was nice where we could buy some snacks for our continued journey to San Francisco and down Hwy 1.

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Thank tyronetrp
Seattle, Washington
Reviewed 18 October 2016 via mobile

Really expensive and really old, musty, outdated decor and things like the soap dish glued to the counter come on. SF was full so had to come out for business. All agreed it was in a pretty sad state especially for the over $300 per night price tag.

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Helpful?
Thank Kay G
David B, Manager at Courtyard Novato Marin/Sonoma, responded to this review

Thanks for taking the time to write a review of our property. I’m Sorry for your experience. Our rates are based on our location and the rates in the area from competitive hotels. We look forward to our hotel refresh late in 2017. I will bring up your concerns with the housekeeping staff to make sure this is an isolated...

Dallas, Texas
Reviewed 8 September 2016

We picked this hotel because of price and location, it is directly between Sonoma and San Francisco. There are also a number of stores and restaurants nearby making it easy for a large group to stay happy. Hotel is aging and needs some updates, bathrooms could use a refresh as well as the carpet in the hallways. Gym is two...

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Helpful?
Thank jmcewen28
Tim H, General Manager at Courtyard Novato Marin/Sonoma, responded to this review

Thank you for your Tripadvisor review of our hotel. We're glad that our location was desirable for you. Our location in Marin, CA is enjoyed by many. We also appreciate your opinion on the condition of our facility, and at Marriott we have the highest of standards for quality. We look forward to refreshing our hotel later in 2017. As...

los gatos
Reviewed 13 August 2016 via mobile

This has to be one of the oldest, nastiest Courtyards that I've stayed at in 10+years. The rooms stink. OMG the first one had such a strong chemical odor that we had to move. This one smells like pee. Dirty carpets EVERYWHERE - in the halls, in the rooms - GROSS. Nice women at the front desk but maybe that's...

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Helpful?
3Thank annette f
Tim H, Manager at Courtyard Novato Marin/Sonoma, responded to this review

Dear Annette, Thank you for taking the time to share your recent experience at the Courtyard Novato with us. I am very sorry our décor was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Gateway to the Wine Country, Sonoma Raceway, and business communities of Novato and San Rafael, our hotel is designed to serve both leisure and business guests. To remain productive during your stay, take advantage of our innovative lounge, which includes private media booths, community tables, an interactive GoBoard, and 24-hour Starbucks coffee. Our plush mattresses with downy bedding, ergonomic desk chairs, indoor spa, fitness center, and heated pool provide the essential level of comfort and convenience you deserve during your stay. And if that's not enough, you can multiply your options with the convenience of the MarinAirporter and local shopping and dining alternatives within walking distance! ... more   less 

Additional Information about Courtyard Novato Marin/Sonoma

Address: 1400 N Hamilton Pkwy, Novato, CA 94949-6278
Region: United States > California > Marin County > Novato
Price Range: RM728 - RM1,293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Novato Marin/Sonoma 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Courtyard By Marriott Novato Marin/Sonoma Hotel Novato
Courtyard Novato Marin Sonoma
Novato Marriott
Novato Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Novato Marin/Sonoma staff and other travellers.
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Questions? Get answers from Courtyard Novato Marin/Sonoma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not overlooking the front parking lot for a bit of a quieter stay.”
 of 5 bubbles DrSteve818, 6 Mar 2017 | Read review
“We found the bathtub very slippery for showering so be careful.”
 of 5 bubbles EAA-AV8R, 7 Nov 2016 | Read review
“away from elevator, ask for non joiner room”
 of 5 bubbles Passionfruit23, 9 Mar 2016 | Read review
“some rooms have a balcony”
 of 5 bubbles truthbetold_10, 31 Jan 2016 | Read review
“Pick a room away from the freeway if you're sensitive to noise”
 of 5 bubbles misha_lover, 18 Nov 2015 | Read review
5 of 5