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Courtyard Oakland Downtown

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Courtyard Oakland Downtown
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263 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Chapel Hill, North Carolina
Reviewed 3 weeks ago

Wonderful staff - friendly, helpful, and engaging. Housekeeping was superb. Room was quiet, well insulated from street noise and the HVAC system was very quiet. Location was next to China town and only a short Walt to Jack London Square. We will definitely stay at this hotel again when we return to Oakland

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Helpful?
Thank Stephen F
Jon P, General Manager at Courtyard Oakland Downtown, responded to this review

Good day Stephen F and Happy New Year! Thank you for the great rating of "5". We are very happy your stay was a great one and look forward to welcoming you back on future visits to the Oakland area! Jon Primm General Manager Oakland Downtown Courtyard

Newport Beach, California, United States
Reviewed 16 November 2016

Quick work trip, good facility all around. My only complaint and the reason I didn't give 5 stars is that in the room only coffee was offered. I had to go downstairs and pay for tea bags. So if you're a coffee drinker no big deal, but bugged me.

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Helpful?
Thank Sara P
Jon P, Owner at Courtyard Oakland Downtown, responded to this review

Sara P, Thank you for your feedback. As the new general manager (I started on property November 21st), I am working to reply to all feedback. I can completely understand your frustration with having to come to the front desk or our Bistro for tea, and ask that on future stays with us you can either utilize Marriott's new Mobile...

Bondi, Australia
Reviewed 14 November 2016

I stayed here on Business in Early November for 8 days.Location is quite convenient to downtown and Old Oakland, where there are nice restaurants and bars.. It's a bit of a walk to the Ferry Wharf at Jack London Square, although buses run up Broadway to the ferry and there's a free shuttle. 2 blocks to the BART station and...

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Helpful?
Thank em_be53
Jon P, General Manager at Courtyard Oakland Downtown, responded to this review

em_be53, Please excuse the delay in reply, your stay was prior to my arrival to the hotel as the new general manager. As I cannot speak for the traffic noise as it is something unfortunately we cannot control, I can say that our hotel is in the middle of a complete room renovation and I would like for you to...

Reviewed 11 November 2016 via mobile

The courtyard in downtown is a decent hotel in a great location. The hotel is one block from the 12th street BART station. Also not far via taxi or car from the airport. The hotel itself could use an update but the rooms are spacious, well kept, and clean. Good for business travelers. The room is good size and contains...

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Thank wins3
Los Angeles, California
Reviewed 2 November 2016

I 💘 the rooms. They are very clean. The maid service is wonderful. The security service is terrific. You feel safe. The overall place is home away from home. The furniture was so modern and the colors were just right for each room. I have family there so this is the only place I stay since 2003.

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Thank vhgoudeau
Reviewed 2 November 2016

Great hotel in downtown Oakland. Everyone was very friendly, Dakisha (front desk) and Tony (valet) especially. Room was clean, quiet and was exactly what we requested. Bistro nice touch for coffee in the morning. Will definitely go back when needed.

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Thank jwanderlust
Augusta, Georgia
Reviewed 1 November 2016

Do yourself a favor and drop on in. The best mattress in many a moon. The room is 'Tony' too. There is a resturant/bar around the corner and is reccomended by 'TripAdvisor'. The hotel is only blocks from AMTRACK station. Good subway to/from airport about a block away.

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Thank mydognipper
San Diego, California
Reviewed 11 October 2016 via mobile

This hotel was in a very convenient location, just a couple blocks from the BART. We had Easy access to the Oracle & San Francisco. Berkeley is a short drive away also. We paid about $150/nt, which was very reasonable cause it was a busy weekend with a Raiders game in Oakland & Fleet Week across the bay. Our room...

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Helpful?
Thank ewright2013
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Dear Ewright2013, Thank you for taking the time to write a review of the Courtyard Oakland Downtown. I am glad to hear that your stay, service and room accommodations were as wonderful as you expected. The local area is known as "China Town." It is very safe and the community is a fun and wonderful experience in itself. Some of...

Reviewed 3 October 2016

The staff was very courteous and helpful! I work in the hospitality management so I truly appreciate and like to recognize good service when I see it! I worked for Marriott several years ago and they always strive to provide quality service to their guests. Eugene at the front desk was on top of his game! Very personable young man!!...

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Helpful?
Thank Sportsdiva1
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Dear Sportsdiva!- I am very pleased to hear your comments about the staff and the service they provide. They work hard to ensure that all of our guests leave satisfied. Hearing great comments such as yours always motivates the team to continue striving for excellence. I will share your words with the team at our Monthly Luncheon tomorrow. Eugene and...

Irvine, California
Reviewed 3 October 2016 via mobile

I had stayed at this hotel when it first opened and thought it was quite nice. Unfortunately this time (10+ years afterward) I thought the place look very tired. I also thought the lobby was unwelcoming. I found the staff very friendly, but not at the level of service/professionalism you would expect.

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1Thank Gail F
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Dear Gail, I am sorry to hear that your stay was not up to your expectations. We truly strive to ensure that each guest leaves with a wonderful experience. You will be happy to know that we are beginning a re-fresh of the rooms and parts of the hotel starting in December. This will give a fresh and more updated...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Downtown Oakland hotel is nestled between the Old Oakland Historic District and Chinatown just one block from the BART subway to San Francisco. Get to Union Square in San Francisco in just a 12-minute ride. Guests enjoy free internet, spacious rooms, an outdoor heated pool, an onsite fitness center, and an onsite restaurant. The Courtyard Oakland Downtown is perfect for business or leisure travelers and is nearby attractions such as Jack London Square. Additional fees: Self-Parking: 40 USD Valet: 30 USD ... more   less 

Additional Information about Courtyard Oakland Downtown

Address: 988 Broadway, Oakland, CA 94607
Region: United States > California > Oakland
Price Range: RM704 - RM1,703 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Oakland Downtown 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Courtyard By Marriott Oakland Downtown Hotel Oakland
Oakland Marriott
Oakland Courtyard
Hotel Style:
#10 Business Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Oakland Downtown staff and other travellers.
8 questions
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Koronowo, Poland
over a year ago
2 months ago
2 months ago
El Dorado Hills, California
10 months ago

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Questions? Get answers from Courtyard Oakland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a floor not facing the road”
 of 5 bubbles em_be53, 13 Nov 2016 | Read review
“It has a heated pool and all the rooms have a refrigerator.”
 of 5 bubbles vhgoudeau, 1 Nov 2016 | Read review
“We were on the 5th floor outside room. No traffic noise.”
 of 5 bubbles jwanderlust, 1 Nov 2016 | Read review
“Higher the better. Quite a view.”
 of 5 bubbles mydognipper, 1 Nov 2016 | Read review
“Ice machines and elevators are quiet.”
 of 5 bubbles Sportsdiva1, 3 Oct 2016 | Read review
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