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Homewood Suites by Hilton Oakland-Waterfront

982 reviews
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Traveller (109)
Room & Suite (247)
Dining (5)
Overview
  • Excellent45%
  • Very good26%
  • Average13%
  • Poor9%
  • Terrible7%
Travellers talk about
“front desk”(120 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Offers from Homewood Suites by Hilton Oakland-Waterfront
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (982)Write a Review
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211 - 215 of 962 reviews
Reviewed 22 November 2016

Newly remodeled lobby and breakfast area. Extremely poorly designed breakfast area (can't get around easily). And breakfast was not that great. They need to reevaluate the set up, for a better and more manageable flow for guests. We liked how it used to be!More

Review collected in partnership with Homewood Suites by Hilton
Thank jerrygP1245ML
Response from jhirsch, General Manager at Homewood Suites by Hilton Oakland-WaterfrontResponded 2 December 2016

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience, especially your thoughts about the breakfast arrangement. It is not yet complete, but I will...More

Reviewed 20 November 2016 via mobile

I am a diamond member for Hilton This property was a huge disappointment Only ice machine is on the first floor. We were on the 3rd. Bed was extremely lumpy ... sucks to sleep on. The shower tops all of that .. it was hard...More

Thank Joey S
Response from jhirsch, General Manager at Homewood Suites by Hilton Oakland-WaterfrontResponded 23 November 2016

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. I have addressed your concern...More

Reviewed 19 November 2016 via mobile

I stayed here two nights while on a business trip. The staff are very friendly and the rooms are clean, but outdated. The breakfast food was actually not that bad. Personally I dont care for the location. (I don't understand why none of the Hilton...More

Thank ftgillini
Response from jhirsch, General Manager at Homewood Suites by Hilton Oakland-WaterfrontResponded 19 November 2016

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I will share your comments with out team members. Thank you and we are looking...More

Reviewed 16 November 2016

The stuff was very helpful when we check in and out.. they always acknowledge each and every guest that stays in the from what I noticed. Elmer, Connie and the rest of the stuff was very nice and helpful.

Review collected in partnership with Homewood Suites by Hilton
Thank K7137TCvictorm
Response from jhirsch, General Manager at Homewood Suites by Hilton Oakland-WaterfrontResponded 19 November 2016

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I will share your comments with out team members.

Reviewed 15 November 2016

My room smelled like cigarette and when my sister was getting ready to go to bed she saw a big stain on the middle of the bed it really looked bad and front desk didn't do anything about it. Breakfasts was okMore

Review collected in partnership with Homewood Suites by Hilton
Thank Linda G
Response from jhirsch, General Manager at Homewood Suites by Hilton Oakland-WaterfrontResponded 19 November 2016

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. I have addressed your concern...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$184 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Oakland
#4 Romantic Hotel in Oakland
#4 Family Hotel in Oakland
#5 Green Hotel in Oakland
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$184 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Oakland
#4 Romantic Hotel in Oakland
#4 Family Hotel in Oakland
#5 Green Hotel in Oakland
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (109)
Room & Suite (247)
Dining (5)
Pool & Beach (5)
Amenities (18)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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RDK3822
14 September 2017|
AnswerShow all 4 answers
Response from dberris | Property representative |
Unfortunately we do not offer a shuttle to and from the airport. There are many option from the airport to the hotel. Taxi, Rental car, BART, and Uber. If you take the BART which is the least expensive please get off at the... More
0
Votes
tb62574
2 March 2017|
AnswerShow all 5 answers
Response from Team_Guestservice | Property representative |
Thank you so much for your interest in staying with us and making us a part of your travel plans. We would very much like to be of service to you and assist in anyway we can. We do need to point out that parking at the... More
0
Votes
tb62574
2 March 2017|
AnswerShow all 6 answers
Response from 835christyb | Reviewed this property |
Their shuttle van will take you within a 1 mile radius of the hotel, and unfortunately the airport is farther away than that. You would have to get a taxi to take you. If you have a room booked, you can have your car in... More
0
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Room Tips
"Two buildings both have water or lot view."
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"Ask rooms facing water to avoid noise from the highway."
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"Call ahead and ask for a Marina View Room"
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"Best views are water view rooms"
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