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    Extended Stay America - Oakland - Emeryville

    3650 Mandela Pkwy, Oakland, CA 94608-3565
    +1 877-432-9997
    Hotel website
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    29 Oct 30 Oct
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    US$147
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    Traveller (24)
    Room & Suite (21)
    Dining (1)
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    Overview
    • Excellent24%
    • Very good16%
    • Average11%
    • Poor11%
    • Terrible38%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Oakland - Emeryville
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    HYATT house Emeryville / San Francisco Bay Area
    1,312 reviews
    #1 of 8 hotels in Emeryville
     
    Club Quarters Hotel in San Francisco
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    Hotel Shattuck Plaza
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    Waterfront Hotel, a Joie de Vivre hotel
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (176)
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    1 - 5 of 172 reviews

    Reviewed 1 week ago

    Hotel called late afternoon of our reservation to advise that the hotel was overbooked and our reservation had been arbitrarily canceled. Then proceeded to charge us for the night. 45 minutes of screaming on the phone finally got them to concede to a refund "just...More

    Thank K6738VXmargaretc
    Response from 00esa, Manager at Extended Stay America - Oakland - EmeryvilleResponded 1 week ago

    Thank you for your comments. Please accept our apologies for the less than positive experience with our front desk associates. We have customer service training in place for our associates so we are sorry this situation was not handled appropriately. We have alerted the Front...More

    Reviewed 6 September 2017

    My "Smoke Free" room was so smoky that all of my clothes were saturated with the stench of years worth of chain smoking. Even my suitcase now smells like an ashtray and will probably have to be replaced. The fumes were so potent that my...More

    1  Thank drBphd8
    Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 6 September 2017

    We sincerely apologize for the odor issues you experienced while being here. We work hard to provide a clean, fresh environment, and we're extremely sorry the smell compromised your otherwise pleasant visit. We will follow up on your concerns to ensure we are well poised...More

    Reviewed 19 August 2017 via mobile

    The facility on the outside looks okay, but when you go inside it is run down. The elevator is scratched up from graffiti. The room we stayed in appeared clean but the counter in the bathroom was all chewed up. The dishes I was given...More

    1  Thank 4EverAsian
    Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 20 August 2017

    Please accept our sincerest apologies for not living up to your expectations which led to a disappointing stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression, but we are extremely sorry we...More

    Reviewed 26 July 2017

    This place is so filthy. Looks like a meth house. Guest seem to live there. I recommend sleeping at the floor before I recommend this place. They only clean the rooms once a week and that's when you are checking out. Overall, BAD.. very BAD!More

    Review collected in partnership with Extended Stay
    3  Thank 437maximiliana
    Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 27 July 2017

    Thank you for feedback of your stay. I am very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am sorry that did not...More

    Reviewed 16 July 2017

    We stayed here in June 2017 with our 2 children. The use of the kitchen in our room was useful but minimum crockery, utensils and pots were provided. The hotel is situated opposite a supermarket. The grab and go breakfast was handy but not very...More

    Review collected in partnership with Extended Stay
    Thank mornab228
    Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 17 July 2017

    Thanks for evaluating your stay. We are glad you liked your room with the kitchenette and our facilities were adequate to your needs. That being said, we are sorry for the inconvenience you had while here. Your feedback will be shared with the respective teams...More

    HYATT house Emeryville / San Francisco Bay Area
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    Waterfront Hotel, a Joie de Vivre hotel
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$129 - US$223 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 149
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Booking.com, TripOnline SA, Cancelon, Cheap Tickets, Hotwire and getaroom.com so you can book your Extended Stay America - Oakland - Emeryville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Oakland
    • Also Known As
    • Extended Stayamerica Oakland-Emeryville Hotel Oakland ,
    • Extended Stay America Oakland ,
    • Extended Stay Oakland ,
    • Oakland Extended Stay
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    Traveller (24)
    Room & Suite (21)
    Dining (1)
    Hotel & Grounds (11)
    Bathroom (5)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    highflyerlcl
    8 September 2016|
    AnswerShow all 3 answers
    Response from mails4ravikumar | Reviewed this property |
    You will find AC transit bus service which will connect to SF Main transbay terminal
    0
    Votes
    Room Tips
    "The rooms are advertised as smoke free, but people smoked in these rooms for YEARS! Do a smell test first."
    Read review
    "Stay elsewhere"
    Read review
    "Take a look at first"
    Read review
    "End of Hall near Stairs is best"
    Read review
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