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Best Western Plus Airport Inn & Suites

Booking.comUS$131*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Plus Airport Inn & Suites
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543 Reviews from our TripAdvisor Community

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Showing 509: English reviews
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Arizona City, Arizona
Reviewed 5 days ago NEW

My wife and I stayed 2 nights in mid May 2017. I was concerned about the bad reviews I read, but found the hotel to be just what I expect from a nice BW Plus. All the staff including housekeeping were professional, friendly and helpful. We met 3 shuttle drivers who were of the same caliber. Using the shuttle was...

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Helpful?
Thank Mary C
Steven M, General Manager at Best Western Plus Airport Inn & Suites, responded to this review

Thank you for choosing the Best Western Plus Airport Inn & Suites for your recent stay in Oakland. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is one of our main priority. We are please you shared your opinion on the TripAdvisor website. It...

Willows, Ca
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The exceptionally friendly and accommodating staff made this Hotel an excellent choice for our stay prior to an early flight. In addition to a prompt and efficient shuttle to the airport, we were also given shuttle service to the nearby "Park N' Travel", and Japanese restaurant. A nice touch given the West Oakland neighborhood near the airport. I thought the...

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Helpful?
Thank arcodon
About Hotel's Favourite Review
Steven M, General Manager at Best Western Plus Airport Inn & Suites, responded to this review

Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Oakland, the fact you choose The Best Western Plus Airport Inn & Suites is an honor to us. We sincerely hope you’ll come back again to enjoy another stay.

Lake Stevens, United States
Reviewed 1 week ago

This is a standard Best Western Hotel with all the amenities expected. It's true that the Hotel is not in the greatest area, but it is convenient to eating, airport and other areas. There were no issues with outside people coming around - safe parking. I was overcharged, but called them and the matter was resolved withing minutes. Very friendly...

Review collected in partnership with Best Western
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Helpful?
Thank Karie S
Steven M, General Manager at Best Western Plus Airport Inn & Suites, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Macomb
Reviewed 1 week ago

I was quoted a price of $129.00 for the first night of a 3 night stay, but was charged more than that.I fell in the shower. There was initially no bath mat. When I complained to the clerk, they did bring one later.

Review collected in partnership with Best Western
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Helpful?
Thank Marvin W
California
Reviewed 2 weeks ago

When we received our confirmation, it said we had a handicap room with a roll-in shower. We were surprised since we hadn't asked for a handicap room. The room was nicely renovated and was indeed over-sized to accommodate a wheelchair, EXCEPT there was a full bathtub, albeit with a half a dozen bars on the walls. If you NEED a...

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Helpful?
Thank TheGrovelandCatLady
Steven M, General Manager at Best Western Plus Airport Inn & Suites, responded to this review

Thank you for choosing Best Western Plus Airport Inn & Suites for your recent stay in Oakland! We love to hear your feedback and use it to review and improve our service every day. Come back soon and remember to use our website www.bestwestern.com , Looking forward to welcoming you again soon.

Bakersfield, California
Reviewed 2 weeks ago

This hotel is clean and comfortable, but my wife was not comfortable with the neighborhood, which is very dirty -- trash in the gutters. The nearby businesses appear to be light industrial. Staff and service were fine except the clerk at check-in who appeared to have learned her people skills in drill-instructor training.

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Helpful?
Thank Bruce H
St Louis
Reviewed 2 weeks ago

If you're looking for a decent hotel with convenience to the airport this works well but is pricey. It's in a run down area & you can't walk to a restaurant or anywhere....we stayed there because we had an early flight.

Review collected in partnership with Best Western
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Helpful?
Thank FWReview
Steven M, General Manager at Best Western Plus Airport Inn & Suites, responded to this review

I am happy to hear you enjoyed your stay with us. we always enjoy hearing how we have done concerning customer service as well as the cleanliness amenities of our hotel. We do base our rates on our area hotel market which does demand a higher rate as an airport area hotel. Our rates are typically lower than the area...

Los Angeles, California
Reviewed 2 weeks ago

The shuttle came to pick us up shortly after we arrived at the airport. We didn't know what to expect from looking at the surroundings of the area; but it was very nice. We were able to check in immediately. After we put our bags down - we went to the front desk to ask about nearby restaurants - they...

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Helpful?
Thank carmenita7
Reviewed 2 weeks ago

Really helpful check in staff, well-kept building with easy parking, neighborhood is not the best but its only a zip to the airport, great breakfast with good staffing. Wonderful place to get ready for the flight home!

Review collected in partnership with Best Western
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Helpful?
Thank Bryan G
Los Angeles, United States
Reviewed 3 weeks ago

Very nice hotel near Oakland Airport. The only complaint I had was that the only elevator is directly across the pool area, and guests, especially children, do not dry themselves off before using elevator--water everywhere! I alerted the hotel staff and they put a "caution" cone down on floor. It doesn't work, since these are often unsupervised children. Their parents...

Review collected in partnership with Best Western
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Helpful?
Thank D7561FMlisak

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plus Airport Inn & Suites

Address: 170 Hegenberger Loop, Oakland, CA 94621-1326
Region: United States > California > Oakland
Price Range: RM577 - RM863 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Airport Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Best Western, Travelocity, Cancelon, Priceline, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Airport Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Airport Inn And Suites
Best Western Plus Airport Hotel Oakland
Oakland Best Western
Best Western Oakland
Hotel Style:
#3 Best Value Hotel in Oakland
#5 Business Hotel in Oakland
#5 Romantic Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Airport Inn & Suites staff and other travellers.
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Questions? Get answers from Best Western Plus Airport Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose the top floor (3rd) for a quiet room (no guests above us) and it worked.”
marycU7435AO, 25 May 2017 | Read review
“We were on the first floor.”
carmenita7, 11 May 2017 | Read review
“Please stay away from this hotel if you need a good night sleep! Service is bad at best. Very uncooperative staff. Bad experience!”
Lucillia884, 5 Feb 2017 | Read review
“Three floors. Elevator doesn't make noise.”
abby57, 22 Nov 2016 | Read review
“It would help if you have a car rental to get around, esp. to drive to restaurants for your lunch and dinner.”
emjaykay2016, 7 Nov 2016 | Read review
5 of 5
Booking.com
US$131* /night
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TripAdvisorUS$131
Hotels.comUS$131
BestWestern.comUS$131
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Prices are for 1 room, 2 adults
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