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Red Lion Hotel Oakland International Airport

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Red Lion Hotel Oakland International Airport
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325 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Shingle Springs, California
Reviewed yesterday NEW

Teach your staff ADA rules before you get sued. Travelled with care dog and was treated rudely by night desk manager. Told me I should have been placed in back building quite inconvenient to disability. Dog is not a pet she is a care dog and

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Helpful?
Thank Jeri B
Seattle, Washington
Reviewed 2 days ago NEWvia mobile

I flew into and out of Oakland to attend the Pac12 Championship game in Santa Clara. I needed a place to stay near the Oakland airport so I could leave early the following morning. I have been a member of Red Lion's frequent traveller program for years, and the chain has been a reliable place to stay on the west...

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Helpful?
Thank scottandmaryg
Mendocino, California
Reviewed 6 days ago NEW

Even though the rooms were advertised as no smoking, the group of loud people in the adjoining room were heavy smokers. The smoke came under the connecting door and woke us more than once. We let the night manager know what was happening and they did nothing. We tried contacting the hotel manager the next day and never received a...

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Helpful?
Thank Jacqulin I
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Jacqulin, We appreciate you taking the time to share your feedback with us. We are terribly sorry to hear you encountered some unfortunate neighboring guests. Thank you for notifying us of their smoking. As you mentioned, our policies indicate we do not allow smoking. Anyone that does not adhere to our policies will be dealt with. Should you consider giving...

Eureka,Ca
Reviewed 1 week ago

When flying out of Oakland. I find the Red Lion a perfect place to stay. Clean and safe hotel, that offers park and fly. I will definitely stay here again when in Oakland. The staff where very helpful.

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Helpful?
Thank Corona17
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

What a delightful review to read! Thank you for sharing your positive thoughts with us. We are honored to hear you continuously choose Red Lion Hotel Oakland for your hospitality and traveling needs. Our friendly staff looks forward to welcoming you back the next time you require our services. Come again soon, and as always, we wish you happy and...

Colorado
Reviewed 1 week ago

make sure you reserve a room inside the main building, not the back building. back building has no inside corridors and you find yourself in a parking lot that anyone can access. the area is right off the BART, all kinds of people wander through here. I won't stay here again, but perhaps someone else wouldn't find it as worrisome.

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Helpful?
Thank suds3630
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Thank you for taking a moment to share your thoughtful comments with us. While we agree that our central location tends to attract a diverse selection of people, we assure you that we consider the safety of our guests to be a priority which we do not take lightly. We hope that other than our location, you were able to...

Denver, Colorado
Reviewed 2 weeks ago

Considering the alternatives in this area are a Hilton and Holiday Inn Express I would stay elsewhere. The shuttle driver and front desk person were both very cordial but the room was very dated especially the bathroom. Red Lion needs to do a major overhaul of this property. I am talking 1970s like pink tiles in the bathroom. Combine that...

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Helpful?
Thank A6310OVjohnr
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

We consider all guest feedback an opportunity to continually improve upon our accommodations. Our staff members appreciate your kind comments in regards to their friendly and helpful attitudes. It is our goal to deliver clean and comfortable rooms and we apologize if we did not meet your standards. We will use your comments to improve upon aspects you mentioned. It...

Santa Rosa, California
Reviewed 4 weeks ago via mobile

Very noisy! Double pane windows didn't block even trucks going by. Much less the jets flying overhead. Your water tastes terrible!!! On the 25th, your front desk person offered us two bottles of wster, and alerted us to the lousy water. Last night there was no warning and no offer. Your ice machines are broken on the 6th and 5th...

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Helpful?
Thank Soberduud1
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Guest feedback is extremely important to us as it helps us better understand guests' experiences. Thank you for notifying us of the issues you encountered during your stay. We would like to apologize for not offering you bottled water during your second night with us. Sometimes our staff gets very busy and may forget to offer. We wish you had...

Reviewed 21 October 2016

OLD JANKY lumpy BEDS. terrible customer service. carmela royce was a rude man.the manager didnt listen well. the place smelled old simply wasnt comfortable. even the towles where rough with some ones hair on it. to top it off they stole 250 dollars from me via a fake smoking complaint. i NEVER smoked in the room. EVER. terrible hotel &...

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Helpful?
Thank Leon E
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

We appreciate all guest feedback as it helps us understand how we can better assist our guests. We apologize for not meeting your expectations during your stay. We are extremely concerned with your report of your experience with our staff, as well as with our room. We are very sorry you were treated with anything other than polite and helpful...

San Diego
Reviewed 20 October 2016

Stayed in this hotel for a business convention which was being held at the Hilton down the street. Hilton was charging almost $300/ night ! I stayed here at less than $200/night. Room was good size, small fridge, 42"flat screen, comfortable bed. Only con is you have to drive to get to eating places. The restaurant downstairs was good for...

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Helpful?
Thank Jaime C
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Jaime - We appreciate your positive review and recommendation to business travelers. We are pleased to hear that we were able to provide a convenient alternative and good value for your recent business convention. We are also glad that you enjoyed your room and were able to get a good night's rest after long days at the convention. Thank you...

Reno, Nevada
Reviewed 15 October 2016 via mobile

Ramiro the waiter was outstanding. The trainee at the desk (with no name tag) communicated poorly, and her mentors, standing right next to her, would only speak to her and not to us. At dinner we had a very unpleasant experience with a drunk customer ranting loud obscenities at the cook/bartender for a long time. Ramiro tried to make our...

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Helpful?
Thank Gregory B
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Dear Gregory, Thank you for taking a moment to provide your feedback. We are happy to hear Ramiro provided you with excellent customer service. We will be sure to pass along your compliments. However, we are saddened to hear of the disappointing situations you encountered as well. We will be sure to look into both circumstances and provide guidance where...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Red Lion Hotel Oakland International Airport hotel in Oakland, California offers superb Three-Diamond, full-service accommodations where personal service and comfort will give each guest a memorable experience. Our beautiful Oakland, California hotel is located halfway between San Francisco and San Jose, California located in the heart of the East bay. We are minutes away from the University of California at Berkley, California State University East Bay, Stanford University and San Jose State University, as well as numerous community colleges. Also be sure to visit Jack London Square bustling with unique shops, restaurants and nightlife. If your leisure time allows, please make Bay Street Mall a priority for all of your retail shopping needs, this shopping center, located less than 18 miles from the hotel, features a variety of specialty shops as well as known retailers such as Coach, Abercrombie and Fitch & Nike just to name a few. The Red Lion Hotel in Oakland, CA is also fortunate enough to have nearly forty well-established houses of worship nearby, including First African Methodist Episcopal Church, Allen Temple, Buddhist Church of Oakland, Church of Jesus Christ of Latter Day Saints, and Temple Sinai & Jehovah's Witness Oakland Central. Weddings, Bar/Bat Mitzvahs, Quinceañeras and Corporate Events are our specialties, with meeting rooms ranging from our executive boardrooms to Monterey room and our California Ballroom. Red Lion Oakland International Airport Hotel offers complimentary shuttle service to and from the Oakland International Airport from 4:00 A.M. - 11:00 P.M. Our shuttle service also provides transportation to the Coliseum BART Station. ... more   less 

Additional Information about Red Lion Hotel Oakland International Airport

Address: 150 Hegenberger Rd, Oakland, CA 94621-1422 (Formerly Park Plaza Hotel)
Region: United States > California > Oakland
Price Range: RM556 - RM917 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Oakland International Airport 3*
Number of rooms: 189
Reservation Options:
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Also Known As:
Park Plaza Hotel Oakland
Park Plaza Oakland
Oakland Park Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Hotel Oakland International Airport staff and other travellers.
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Questions? Get answers from Red Lion Hotel Oakland International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles 233dc, 2 Aug 2016 | Read review
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