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Hilton Oakland Airport

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Hilton Oakland Airport
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886 Reviews from our TripAdvisor Community

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Showing 867: English reviews
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San Diego, California
Reviewed 2 days ago NEWvia mobile

Room is nice sized and quiet. Bed is very comfortable. Check in staff were accommodating and check in was easy. The restaurant has all the charm of a badly lit, middle-of-the-road Dennys. Service was decent and the food was serviceable. Only eat here if you have no other choice. The shower took 8 minutes to get hot water and the...

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Helpful?
Thank ConVivo
Melinda N, Front Office Manager at Hilton Oakland Airport, responded to this review

Thank you for staying with us and taking the time to let us know about your stay. We apologize for the challenges you encountered during your stay. Your concerns and comments are being shared with the Executive Team of the hotel. We are glad to hear that your check in process was easy and the staff was accommodating. We, too,...

HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017

My daughter is getting married in July, we contacted them regarding rooms and a happy hour. Mai was great to work. She gave us a full tour of the hotel along with working a contract to get the rooms, happy hour and breakfast for our family and friends during my daughters special day.

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Helpful?
1Thank Dawn M
About Hotel's Favourite Review
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for sharing your experience with us. Mai is fantastic to work with. Taking good care of our guests is what she does well. I will share your feedback with her. Please extend our congratulations to your daughter.

Reviewed 5 days ago NEW

Though the guest rooms could use a refresh, the staff, location, restaurant, breakfast and meeting space make up for this. I very much enjoyed my time here. Our banquet staff member we worked with has been there for 35 years. Wow!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Janeen D
Santa Monica, California
Reviewed 1 week ago NEW

Great stay, the staff is always friendly here and you will appreciate the attention to detail Top notch food catered for the function I attended. I always patronize the sports bar and have a great time here. Awesome airport shuttle service

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jonathan H
Oakland, United States
Reviewed 1 week ago

all other Hiltons have a free breakfast for HHonors members. Not here, they only give you cereal, if you something hot you pay double. They abuse loyalty rather than reward it. also dont have someone visit with you, they charge $4.00 an hour for someone to park.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jeffgB2199YI
Melinda N, Front Office Manager at Hilton Oakland Airport, responded to this review

We appreciate your feedback regarding the breakfast offering. Our Gold and Diamond Honors guests do receive continental breakfast with a wide selection of fruits, breads/muffins, cereal, yogurt, oatmeal, local sausages, and juices. We are continually reviewing our guest feedback to improve upon our hotel and services. Thank you again for your valuable feedback and hope to see you again soon.

Honolulu
Reviewed 1 week ago

I had read that the hotel had gone through renovations and thought I would give the property a second chance. The property is close to the airport with regular shuttles to the airport, rental car facility and Bart. My room was renovated, but the bathroom was not. The bathroom was terrible and just didn't feel clean. I thought there was...

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Helpful?
Thank DKHNL
Corey W, Manager at Hilton Oakland Airport, responded to this review

I would like to thank you for taking the time to let us know about your stay. We appreciate your feedback as only you can tell us how we are doing. I am truly sorry for what you observed in your bathroom that obviously had an impact on your stay. Your feedback will be shared with the management team and...

chillicothe, United States
Reviewed 1 week ago via mobile

Located right down the road from the airport. Free shuttle hotel is in good shape your normal Hilton like all showing some wear. Staff was great they will even shuttle you to near by so you do not have to chance walking the very bad area . Walmart out of buss down the street enough said right there .

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Helpful?
Thank Steve K
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for taking the time to let us know about your experience. Based on your comments it appears you had an overall good stay. Is there any feedback you can provide on what we can do better. Please feel free to email me at corey.waiters@hilton.com. Kind regards.

Riverbank, California
Reviewed 2 weeks ago

Great location. Convenient to the Oakland airport. About five minutes away. In site restaurant/bar. The food was pretty good. Room could have been a little cleaner. Just needed to be vaccumed. Would stay again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 753rhondar
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for choosing our hotel and taking advantage of our close proximity to the Oakland Airport. I hope our staff treated you well during your stay. Please come visit us again.

Halifax, Canada
Reviewed 2 weeks ago

Disappointed with the hotel only providing a continental breakfast even for Diamond members, though the room was clean with good quality linen, my room was near a door between buildings which was quite noisy.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jamesfM187DL
Corey W, Manager at Hilton Oakland Airport, responded to this review

I would like to thank you for sharing your experience with the TripAdvisor community. Your feedback is of the utmost importance as it tells us what we are doing well and most importantly, how we can improve. On behalf of the hotel staff, I am truly sorry for your disappointment with the breakfast that was provided. Your candid comments will...

Boston, United States
Reviewed 3 weeks ago

I was pleasantly surprised by the uniformly pleasant experience at this airport Hilton. Starting with the prompt and courteous shuttle driver who picked us up very late at night, every aspect of the stay met or exceeded expectations. Very helpful staff at every turn.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Keith M
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for choosing our hotel and taking the time to let us know about your stay. I am very pleased to learn our staff treated you well. This is the type of service we take pride in providing. Please come visit us again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621-1405
Region: United States > California > Oakland
Price Range: RM562 - RM1,360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room, don't bother with a patio room”
 of 5 bubbles DKHNL, 17 Mar 2017 | Read review
“Wing 3 seems to be a good choice, looking at some of the other comments on here”
 of 5 bubbles W9833OLpeterm, 5 Sep 2016 | Read review
“Rooms away from Hegenberger are quieter”
  • Comfortable king bed
 of 5 bubbles geotech522, 3 Sep 2016 | Read review
“A room looking out to the pool can be noisy.”
  • Spacious and comfortable
  • A bit crowded
 of 5 bubbles Sassamatt, 23 Aug 2016 | Read review
“Stay in a different hotel”
 of 5 bubbles DavidM625, 12 Aug 2016 | Read review
5 of 5