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Hilton Oakland Airport

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Hilton Oakland Airport
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872 Reviews from our TripAdvisor Community

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merced, United States
Reviewed 5 days ago NEW

We stay here whenever we are flying out of the Oakland Airport. The hotel is always clean and the staff friendly. We wouldn't hesitate to stay here again. It's definitely not the cheapest but we don't feel like it's too expensive either.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank keithsH302SG
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Afternoon. Thank you for choosing our hotel and taking advantage of our close proximity to the Oakland Airport. I hope our staff treated you well during your stay. Please come visit us again.

Aiea, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016

This hotel is convenient and close to Oakland International Airport. Hotel shuttle picked us up at the car rental so we didn't have to take car rental shuttle back to the airport and then take the hotel shuttle to Hilton. This was convenient and the second time we had done this.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gladys N
About Hotel's Favourite Review
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Evening - I would like to thank you for providing feedback on your stay with the TripAdvisor community. It is very pleasing to know our close proximity to the Oakland Airport, along with the hotel shuttle providing a direct connect with the hotel and the car rental center, provided the type of convenience needed for a successful stay. Please...

Reviewed 1 week ago NEW

My daughter is getting married in July, we contacted them regarding rooms and a happy hour. Mai was great to work. She gave us a full tour of the hotel along with working a contract to get the rooms, happy hour and breakfast for our family and friends during my daughters special day.

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Helpful?
Thank Dawn M
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for sharing your experience with us. Mai is fantastic to work with. Taking good care of our guests is what she does well. I will share your feedback with her. Please extend our congratulations to your daughter.

San Jose
Reviewed 1 week ago

This hotel was dated, VERY dated. The hallways smelled stale and the rooms even worse. There were crumbs all over the carpet, it was not vacuumed. The bedding was untucked and there were hairs in the restroom that did not belong to me. Very gross. There was also lots of rust and mold in the bathroom. I could not sleep...

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Helpful?
Thank Veronica J
Corey W, Manager at Hilton Oakland Airport, responded to this review

I would like to thank you for sharing your experience with the TripAdvisor community. Your feedback is of the utmost importance as it tells us what we are doing well and most importantly, how we can improve. On behalf of the hotel staff, I am truly sorry for your disappointment with what you observed during your stay. Your candid comments...

Concord, California
Reviewed 1 week ago

This hotel is very conveniently located near the Airport and the Oracle Arena and Oakland Coliseum. Every staff member that we encountered was great, including all at the front desk and the very friendly and helpful security guard. I’m sorry that I don’t remember their names. One might have been the night manager. Yes, the hotel may be old, but...

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Helpful?
Thank dragonrees
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Evening. Thank you for your feedback. I am so glad you had an overall good experience. This is the type of service and accommodation we take pride in providing. I hope you will consider us again during future visits to the area. Thank you for choosing the Hilton Oakland Airport.

Manteca, California
Reviewed 1 week ago

very convient, clean and very helpful staff. The shuttle service is fast and convient runs every 20 minutes 24/7. The staff is very friendly and very helpful. Used the stay ,park and fly for four day trip. Good security and safe.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robmmar
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Evening. Thank you for choosing our hotel and taking advantage of our Park and Fly service. I hope your trip was a very enjoyable experience. I appreciate your kind words regarding our staff and our 24 hour airport shuttle. We are at your service and always ready to take care of your needs. Please come visit us again.

Los Angeles, California
Reviewed 3 weeks ago

I was welcomed by the hotel staff. The customer service is great, my room was larger than expected and very clean and comfortable. The rates are good also. I don't stay anyplace else when I travel to Oakland. I highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karen M
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Afternoon. I am delighted to learn of your great stay during your recent visit. There are many hotels in the area to choose. We are grateful you always choose to stay with us during your travels to Oakland. We look forward to next visit. Warmest Regards.

Phoenix
Reviewed 4 weeks ago

Run down buildings with. No maintenance evident; very sad since at one time I bet was a very exquisite hotel. Staff that greats does not seem to be glad you are there and do not recognize you having HH

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Plain Susie
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Afternoon. I would like to thank you for taking the time to provide feedback on your stay. We have an on site maintenance team that works diligently to ensure the hotel is in good working order. I am sorry that the condition of the hotel did not meet your approval. I would also like to apologize for the lack...

Valley Center, United States
Reviewed 4 weeks ago

My colleague and I were stranded in Oakland after a long day of meetings. Our flight home was cancelled due to weather and we were unprepared for an overnight stay. The staff at the Hilton provided us with everything we needed to feel comfortable. The staff was welcoming and very professional. The bed and pillows were very comfortable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank N5233VKlaurag
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Evening. I am sorry for the circumstances that brought you to our hotel, but very pleased to learn that the staff treated you well, and you were able to get a good nights rest while away from the comfort of your own home and bed. There are many hotels in the area to choose. We are grateful you chose...

Reviewed 4 weeks ago

We had 30 people stay at this hotel for two nights for a family funeral. We were all amazed how friendly and helpful the staff were, how good the food was in the restaurant, and how comfortable we were there

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard V
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Evening. I am sorry for the circumstances that brought you to our hotel, but very pleased that you enjoyed your stay. To learn that the staff treated you well, followed by your satisfaction of the food in our restaurant is very rewarding for us. I hope you will choose to stay with us again should your future travels bring...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621
Region: United States > California > Oakland
Price Range: RM593 - RM1,352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wing 3 seems to be a good choice, looking at some of the other comments on here”
 of 5 bubbles W9833OLpeterm, 5 Sep 2016 | Read review
“Rooms away from Hegenberger are quieter”
  • Comfortable king bed
 of 5 bubbles geotech522, 3 Sep 2016 | Read review
“A room looking out to the pool can be noisy.”
  • Spacious and comfortable
  • A bit crowded
 of 5 bubbles Sassamatt, 23 Aug 2016 | Read review
“Stay in a different hotel”
 of 5 bubbles DavidM625, 12 Aug 2016 | Read review
“Stay somewhere else - the Hampton Inn in Alameda is very nice”
 of 5 bubbles 487sarahc487, 10 Aug 2016 | Read review
5 of 5