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Hilton Oakland Airport

Hilton.comUS$127*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$161*
US$127*
US$161*
US$127*
US$161*
US$127*
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Hilton Oakland Airport
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906 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Oakland Airport
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Showing 887: English reviews
Reviewed 27 July 2016

To be an airport hotel, especially a Hilton, I was not impressed. Toilets didn't work properly. Seemed to be owned by another company previously. Upon check in, no info given as to the type of amenities offered. Charged for parking but this info was not listed on Hilton website when I made my reservations.

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Helpful?
Thank bajanyankeetraveler
HiltonOaklandAirport, Management Intern at Hilton Oakland Airport, responded to this review

Thank you, bajanyankeetraveler, for taking the time to review Hilton Oakland Airport. I am deeply sorry to hear you experienced some inconveniences while staying with us. I have passed your feedback regarding your check in experience along to the Director of Front Office as we are always looking to improve the service experience for our guests. In the future please...

Reviewed 27 July 2016

Not impressed with this hotel, an airport hotel. First time staying at a Hilton property. Stayed at Hilton Garden Inn properties before but not a Hilton. Seemed like it was an acquired hotel. No explanation of where amenities were when I checked in.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank bajanyankeetraveler
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Guest, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. guest satisfaction is very important to us and we try hard to make sure all of our guests have a...

Pueblo, Colorado
Reviewed 27 July 2016 via mobile

That is the good part. Campus layout makes walking far inevitable unless you are in main building. We did Park and Stay and front desk was clueless coming and going and totally messed up our billing folio. Parking attendants and front desk also apparently do not communicate, because we had wrong paperwork to depart. Rooms were small but okay. Bathtub...

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Helpful?
Thank Erich M
Kansas City, United States
Reviewed 26 July 2016

I have only shared a complaint twice in my life and both are for this exact hotel! I travel to the area monthly and have stayed at this mega hotel a number of times. This hotel has 5 or 6 different buildings and is very spread out. In May, I had problems with digital check-in and multiple exterior doors that...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Lucas D
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Lucas D, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. I would appreciate if you could reconsidered our hotel as a preferred choice...

Oakland, California
Reviewed 26 July 2016

See the email I provided to Shannon. There were several issues I brought to her attention. I was not a satisfied customer. The air-conditioning didn't cool the room, and double holds were required for access to the room.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 487natashap
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Guest, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff as well as follow with Shannon. Exceptional guest service is the foundation of our brand promise and your feedback helps us improve. Thank you once again for your comments...

USA
Reviewed 26 July 2016

We stayed at the Hilton Oakland Airport for an Oakland A's night game. A major attraction for the Hilton is the free shuttle to and from the Oakland Coliseum. When you want to return to the hotel from the stadium, just phone the shuttle number and be picked up. Front desk check-in was flawless. The hotel was clean and quiet....

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Helpful?
Thank SensibleDon
HiltonOaklandAirport, Management Intern at Hilton Oakland Airport, responded to this review

Thank you SensibleDon for this great review of Hilton Oakland Airport. We are incredibly proud of our team here, so it brings us a lot of joy to hear how their exceptional customer service made your stay with us more memorable. Thanks for shining a spotlight on Patricia! We hope you all enjoy the rest of your summer, and hope...

Blue Ridge, United States
Reviewed 24 July 2016

My issues started immediately upon check in, the new digital key didn't work, then I couldn't get out of the P-lot because my parking key didn't work either I had to pay 13.50 per day to park to be stuck in the lot., I am against having to pay to park at a hotel I am paying 200 bucks a...

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Thank Ricky A
oklahoma city, ok
Reviewed 22 July 2016

I booked my stay at a Hilton hotel because the name should say at all however this hotel needs some serious updating especially for that $200 plus the night I spent my hotel room bathroom had some pink fake tile from the 70s I would imagine - yellow bathtub and a spray-painted gold mirror that was chipping off to show...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ms_sandyj
Fairview, Pennsylvania
Reviewed 22 July 2016

This is an older property but very quiet and lovely setting. Not the set-up most often associated with a Hilton. #3016, older room but spacious and clean with patio with two chairs and a pool view. Heated pool, very nice, large gym. Breakfast was pricey as was restaurant on-site but other food is available within walking distance. WiFi was great...

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Helpful?
Thank Gibsoninpa
Reviewed 20 July 2016

double beds super small but clean, not a nice area at all, shuttle service nice, restaurant needs a make over and the bar was terrible. People were very nice. We had breakfast toward the end of the time and things were very picked over, but fine. The restaurant food has a small menu and the bar tenders were inconsistent with...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank laurieh217

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621-1405
Region: United States > California > Oakland
Price Range: RM525 - RM1,230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotwire, Hotels.com, Booking.com, Cancelon, Priceline, Travelocity, TripOnline SA, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Hilton Oakland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See the write up”
RobbieG225, 3 Apr 2017 | Read review
“Ask for a renovated room, don't bother with a patio room”
DKHNL, 17 Mar 2017 | Read review
“Wing 3 seems to be a good choice, looking at some of the other comments on here”
W9833OLpeterm, 5 Sep 2016 | Read review
“Rooms away from Hegenberger are quieter”
  • Comfortable king bed
geotech522, 3 Sep 2016 | Read review
“A room looking out to the pool can be noisy.”
  • Spacious and comfortable
  • A bit crowded
Sassamatt, 23 Aug 2016 | Read review
5 of 5
Hilton.com
US$127* /night
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Booking.comUS$127
PricelineUS$127
TripAdvisorUS$127
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Prices are for 1 room, 2 adults
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