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Our aim was to get accommodated at a location, which can be good for budget, but not very far from San Diago city, which we wanted to visit. We had choice of staying in the city, but at higher expenses or stay at a distance...More
We needed a 2 bdr suite and Residence Inn had one. The room was spacious and the full kitchen was much appreciated. The only thing missing was a cookie sheet, which we would have used.
The hotel is super clean. The pool is outdoors and...More
This hotel is very clean and does a great job supporting their customers. The breakfast is excellent, and the night refreshments/dessert is a great treat. This hotel is ideal for both the business traveler trying to get the most out of their travel budget, and...More
I stayed here two nights to participate in the Ironman 70.3 Oceanside competition. The building looks quite new and is very nicely laid out. The lobby is large, the check in employees were extremely friendly and efficient. The room (413) was large, with a seating...More
I had an amazing experience staying here, the room was very clean, there were no problems with my credit card. Oh...And the food was outstanding! Did I mention it's complementary too? The employee "Patricia" is extremely hard working, she takes care of the happy hour...More
Thank you for staying at the Oceanside Residence Inn. We appreciate the positive review and feedback from your visit. To answer your questions, we attempt to block the majority of our pet rooms on the ground level. This... More
Thank you for staying at the Oceanside Residence Inn. We appreciate the positive review and feedback from your visit. To answer your questions, we attempt to block the majority of our pet rooms on the ground level. This is the most appropriate place as it gives the easiest access to the exits to the outside pet walk areas. However, our pet friendly feature of our hotel is one of our most popular features and it is not always possible to keep all guests on the ground level. Our next most popular request is for rooms on the top level. Therefore, we have allowed pets on the 4th floor to accommodate these requests. We still have some guests that may have allergies or just prefer not to stay in a room or on a floor that allows pets. For this reason, it left us with the 3rd floor as the remaining available floor that we could isolate as a no pet area.
As for pets in the food display area, you are correct as we do not allow pets in this area with the exception of service dogs. I apologize if this was not eforced during your visit. I have shared your feedback with the food and beverage staff as a training opportunity for the future.
Thank you again for sharing your experience and allowing us to make improvements. We look forward to the opportunity to serve you again on a future visit to the Oceanside area.