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Ayres Suites Ontario Mills Mall

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497 Reviews from our TripAdvisor Community

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There are newer reviews for Ayres Suites Ontario Mills Mall
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Showing 489: English reviews
Santa Fe, New Mexico
Reviewed 1 November 2016

The room is comfortable and the bed was good. The included breakfast provides a number of options and was well-cooked and served. I was dismayed to see that even though we are encouraged to use linens more than one day, disposable cups are used in the room. This is wasteful. I also would encourage Ayres Suites to put a television...

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Helpful?
Thank 504rutha
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear 504rutha, Thank you for taking the time to write a review based on your recent stay with us. While I appreciate your comments regarding our accommodations and complimentary full American breakfast, I would like to apologize regarding the glasses and the lack of a television guide. Thank you for your review and we hope to welcome you back in...

Irvine, California
Reviewed 30 October 2016

Public spaces of the property are well designed and comfortable. They offer a fresh cooked breakfast with the room, an it is tasty, if limited in choices. The rooms are large and very clean. However, they are also dark and cheerless. Between meetings, I hastened to find a hair by the lobby fire to avoid having to read in my...

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Helpful?
Thank CityLibrarian
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear CityLibrarian, Thank you for taking the time to write a review regarding your time with us. While I was glad that you enjoyed the property I was saddened to read that the room did not have enough lighting for you. Thank you for your review and we hope to welcome you back in the future. Sincerely, Carlos Mendoza General...

Novato
Reviewed 27 October 2016

Having stayed at a number of local hotels we thought that this was one of the best values for the money; clean, quiet, spacious, well appointed rooms and a very nice breakfast buffet to boot. The service at the front desk was helpful as well, when we needed an early check in they were very oblidging. Had a nice swim...

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Helpful?
Thank Bruce T
Boise, Idaho, United States
Reviewed 22 October 2016

I recently stayed overnight here before an early flight from Ontario Intl Airport. I've stayed at the Ayres chain before and wasn't disappointed. The room was very nice with a very large living room area and a large separate bedroom with a comfortable king-sized bed. Everything was very clean. Check-in was easy after I got to the correct hotel. Be...

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Thank Cheri T
Dallas, Texas
Reviewed 19 October 2016

The staff was awesome and made my first trip to this location great! I was in need of some assistance faxing documents to my CPA and they went above and beyond to ensure I was taken care of with excellence.

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Thank Jeanniene
Las Vegas, Nevada
Reviewed 12 October 2016

The staff was very nice and the Hotel was clean . Every Ayres Suites I have stayed at , they are well kept and they are always close to places to eat at . The employees are always helpful and the Beds are always clean .

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Helpful?
Thank Larry Q
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Larry Q., Thank you for allowing us the opportunity to welcome you to Ayres Suites Ontario Mills Mall and for reviewing your stay. Your warm compliments are welcomed and deeply appreciated. We hope to welcome you again soon! Sincerely, Carlos Mendoza General Manager

Phoenix, Arizona
Reviewed 10 October 2016 via mobile

I stay there regularly and have never had a bad experience. Free breakfast from 7-9 decent quality. I would recommend this hotel to anybody. Lots of restaurants nearby. Staff is always helpful and friendly.

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Helpful?
Thank Jonathan P
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Jonathan P., Thank you for continually choosing Ayres Suites Ontario Mills Mall as your landing spot when visiting the area. We are pleased to know that we continue to impress you and hope you will be back very soon! Sincerely, Carlos Mendoza General Manager

Sacramento, CA
Reviewed 6 October 2016 via mobile

Staff is friendly. Rooms were big and clean and the complimentary breakfast and managers reception were great. The location is right across the Ontario Mills Mall, with plenty of choices. In addition, there is a movie theatre to catch the latest flicks. Will definitely be staying here again.

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Helpful?
Thank M S
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear M S, Thank you for taking the time to write a review regarding your time with us. We truly appreciate your kind compliments regarding our friendly team, large accommodations, and complimentary full American breakfast. Thank you for your review and we hope to welcome you back soon! Sincerely, Carlos Mendoza General Manager

Temecula, Ca
Reviewed 6 October 2016

Wanted to relax; NO cable TV--Anagram; no good delivery food; pool was good but not very heated; breakfast was pretty good; no sofas. They did give us a discount for not having full cable, as advertised in the room. (But why no cable? didn't they pay their bill?)

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Helpful?
Thank Eleanor R
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Eleanor R., Thank you for taking the time to write a review regarding your recent stay with us. I would like to apologize for any issues you encountered with the television, pool, and sofa. Thank you for allowing us the opportunity to serve you and I can only hope to put a better foot forward with you in the...

Reviewed 4 October 2016 via mobile

This hotel sits next to the Ayres Inn and Suites so be sure to know at which hotel you have a reservation. It is across the street from a very large outlet mall and close to Ontario Airport. Suites are lovely and spacious; with a leather sofa and wet bar. The hotel has a quaint feel to it, not at...

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Helpful?
Thank Judith W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Ayres Suites Ontario at the Mills Mall. This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. You’ll find all of the luxurious guest rooms at Ayres Suites Ontario at the Mills Mall are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, microwaves, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast.The Ayres Suites Ontario at the Mills Mall is conveniently located next door to the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Revive your wardrobe at one of the largest shopping malls in North America and then relax in your luxurious suite afterwards. Also, tee off at the Empire Lakes Golf Course only one mile away. Other nearby attractions include the Citizens Business Bank Arena, the Ontario Convention Center, and Scandia Amusement Park! ... more   less 

Additional Information about Ayres Suites Ontario Mills Mall

Address: 4370 Mills Cir, Ontario, CA 91764-5217
Region: United States > California > Ontario
Price Range: RM550 - RM944 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Suites Ontario Mills Mall 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Ayres Suites Ontario At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Ayres Suites Mills Mall Ontario
Hotel Style:
#2 Business Hotel in Ontario
#2 Green Hotel in Ontario
#3 Romantic Hotel in Ontario
#5 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Suites Ontario Mills Mall staff and other travellers.
2 questions
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Rancho Cucamonga, California
2 months ago

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Questions? Get answers from Ayres Suites Ontario Mills Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Asked for room on 3rd floor away from elevators and with a mountain view”
 of 5 bubbles losrodartes, 28 Nov 2016 | Read review
“Check the floor !!”
 of 5 bubbles 95samv, 9 Nov 2016 | Read review
“We were on the ground floor and could hear an early riser tromping above so next time would go higher.”
 of 5 bubbles brucet427, 26 Oct 2016 | Read review
“If staying on the 1st floor, see about securing a room at the ends of the hotel, away from the conference room. Tends to be much quieter.”
  • King size bed
  • Clean. Toilet paper may be a reach for some
  • Clean with easy access to towels
  • View from window looking towards room door
  • Two queen size beds
  • Two queen size bed room
  • View of Ontario Mills Mall parking lot
  • Leather sofa
 of 5 bubbles K8981RQgaryp, 18 Sep 2016 | Read review
“The room we were in was nice and spacious .”
 of 5 bubbles Cryjohn, 7 Sep 2016 | Read review
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