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Holiday Inn Ontario Airport

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#12 of 41 Hotels in Ontario
Certificate of Excellence
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229 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
Reviewed 28 June 2016 via mobile

The hotel was nice and clean. The bed was comfortable and it was cool to have a channel guide (believe it or not, a lot of hotels don't have one). Parking was very easy to find with access to our room. The only thing I found a bit off was that there was no breakfast included. I don't think I've... More 

Helpful?
Thank koalions
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear koalions, Thank you for your 4 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that you found our hotel to be nice and clean, parking to be easy and the channel guide convenient. At Holiday Inn, we have a full service restaurant so breakfast is not automatically included. We do offer rates that include breakfast.... More 

Amersfoort, The Netherlands
Level Contributor
248 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 22 June 2016 via mobile

This hotel is very close to Ontario Airport, yet it is still very quiet and comfortable. Check-in was quick and welcoming. Hotel is very well kept and clean. Rooms are comfortable, have great beds and the bathroom is spacious. Wifi is free and pretty fast and covers all areas of the hotel.

Helpful?
Thank Jacco B
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Jacco B, Thank you for your wonderful review of the Holiday Inn Ontario Airport. We are extremely pleased that you found our hotel to be quiet, comfortable, well kept and clean. We love to welcome our guests with a quick check in. We hope we will see you again soon. Sincerely, Shari Hurley Hotel Manager More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 8 June 2016

The rooms were clean and the staff very receptive. A great place to stop on any business trip or even a family vacation if there was sights to see in the area. Nice staff Nice place I would return next time I am in California area

Helpful?
Thank Jeff G
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Jeff G, Thank you for your wonderful review of the Holiday Inn Ontario Airport. We are so happy to hear that you found our rooms to be clean and our staff very receptive. We extremely happy to hear that you will return if you are in California. We look forward to seeing you again. Sincerely, Shari Hurley Hotel Manager More 

Albuquerque, New Mexico
Level Contributor
103 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 June 2016

Ho-hum describes my stay. I wasn't pleased with the reception I got at check in. No welcome back. No how's your day. No, gee we'd like to offer an upgrade, but. Ho-hum. Then I was supposed to get 500 points as a welcome for being a Spire Elite. I'm still waiting after two emails on the subject. Ho-hum.

Helpful?
Thank pestpilot
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear pestpilot, Thank you for your review. I am sorry that you feel your stay was Ho-hum and that you were not pleased with the reception that you received. Our staff is known for their friendliness and helpfulness and again I apologize if you did not receive this treatment or your welcome points which we apply on a daily basis.... More 

Grass Valley, California
Level Contributor
5 reviews
4 hotel reviews
Reviewed 22 May 2016 via mobile

Beautiful rooms, lobby, etc. And very reasonable. I plan on staying every time in area. Great breakfast included but cold. Friendly staff. Walking distanxe to restaurant. Bar in hotel. Stay... you won't be disappointed.

Helpful?
Thank Pamela H
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Pamela H, Thank you for your Wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that you found our hotel to be beautiful and reasonable. We do apologize that your breakfast was cold, you do have the option to order off the menu as well. Breakfast is included if you book the rate with... More 

2 reviews
Reviewed 18 May 2016 via mobile

Definitely worth the price. Clean updated rooms, friendly staff and delicious breakfast!! I would only suggest that the bar stay open later, past 11pm, as you are located next to a Convention Center. There are no other bars in the area for a drink!!

Helpful?
Thank Beverly R
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Beverly R, Thank you for your Wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that you found us to be worth our price, that our rooms were clean and updated, that our staff was friendly and our breakfast delicious! We do have a couple of bars in walking distance that close much later.... More 

little town sc
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 May 2016 via mobile

Rooms are comfortable and roomy. Staff just an Ok. No free coffee in the morning, even for platinum members. Restaurant food was very poor. $18 chicken Marsala was dry, tasteless and hard to find in the cold mashed potatoes. The three pieces of vegetables were from last week. Nice restaurants close by.

Helpful?
1 Thank travelerLittleTownSc
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear travelerLittleTownSc, Thank you for your review. We are happy to hear that you found our rooms to be comfortable and roomy. The complimentary coffee is located in your room. We do apologize that you felt the staff was just OK as we do get so many compliments on our staff's friendliness and willingness to take care of our guests.... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 May 2016

This property is very conveniently located near the airport, 210 freeway, and pretty much everything Ontario has to offer (i.e. Ontario Mills Mall, Citizens Business Bank Arena, Restaurants, etc.). Judging by the look and feel this property is either newer or renovated within the last 5-7 years and mostly everything is clean and fresh. The elevator button on the 3rd... More 

Helpful?
Thank Dennis V
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Dennis V, Thank you for your very nice review of the Holiday Inn Ontario Airport. We are so happy that our staff did not disappoint! Our property is 8 years old this year and we are doing our best to take great care of the hotel. We do apologize for the parking not being available by the door. We... More 

Hockessin, Delaware
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 May 2016

I stayed here using my reward points only for a night. Conivient location and spacious room were the positive points, but I don't feel I would like to come back as hallways were bit dark, and I can see many spots of worn and tear.I may stay for a night, but not extended stays or time with my family.

Helpful?
Thank hahnyc1234
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear hahnyc1234, Thank you for your review. We are very happy that you found our location to be convenient and our rooms to be spacious. We are 8 years old and we have many guests that stay with us for extended periods of time and we have many repeat guests. We have a swimming pool, fitness center, restaurant and bar.... More 

Portland, Oregon, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 May 2016

I have stayed at this location many time for business. Overall the rooms are clean and the staff if friendly and helpful. My only concerns is the breakfast buffet is $15. You basically get the same item that you would normally get for free at other Holiday Inn. Plus there is no free coffee in the lobby if you are... More 

Helpful?
1 Thank Craiger S
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Craiger S, Thank you for your review. We are happy that you find our hotel rooms clean and the staff friendly and helpful. Holiday Inn Ontario Airport is a full service hotel and we have a full service restaurant where we offer a breakfast buffet on busy mornings as well as a full breakfast menu. Holiday Inn Express hotels... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Ontario Airport, CA. Our new, four-story hotel is conveniently located less than one mile from Ontario International Airport, one block from the Ontario Convention Center, and 35 miles from Los Angeles. Major Southern California freeways are easily accessible from Holiday Inn Ontario Airport for easy access to other area destinations and attractions.Relax in California style at Holiday Inn Ontario Airport, where everything sparkles new. The hotel offers 180 attractive guest rooms, including seven spacious suites. All rooms come appointed with modern furnishings, complimentary high-speed wireless Internet access, 32-inch flat-screen TVs and premium channels, and other thoughtful amenities at your convenience. A fresh non-smoking policy adds to your comfort.Whether visiting California for business or vacation, Holiday Inn Ontario Airport is the perfect place to hang your hat. Our full-service hotel offers a complete list of services and amenities to fit your traveling lifestyle. In town for business? Holiday Inn Ontario Airport offers meeting space, a business center, and complimentary wireless Internet access. Traveling with the kids? Our outdoor swimming pool guarantees hours of fun. Feeling hungry? Order room service, or enjoy breakfast, lunch or dinner in Landings Restaurant. Also, be sure to take advantage of complimentary shuttle service to and from LA/Ontario International Airport.Come, stay, and Relax, It s Holiday Inn. ... more   less 

Additional Information about Holiday Inn Ontario Airport

Address: 2155 E Convention Center Way, Ontario, CA 91764-4452
Region: United States > California > Ontario
Price Range: RM445 - RM818 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ontario Airport 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Holiday Inn Ontario Airport Hotel Ontario
Ontario Holiday Inn
Hotel Style:
#10 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ontario Airport staff and other travellers.
1 question
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Bullhead City, Arizona
9 months ago

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Questions? Get answers from Holiday Inn Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the top floor (4th)”
 of 5 bubbles 138terric, 3 Dec 2016 | Read review
“Rooms on the front side have mountain views but also some freeway noise and noise from Marie Callender's parking lot.”
 of 5 bubbles chrisbD7070RK, 25 Nov 2016 | Read review
“rooms are fine but eat next door at Marie Calender's”
 of 5 bubbles U6435JVjimp, 27 Sep 2016 | Read review
“I could hear everything outside my room and person stomping above me”
 of 5 bubbles sld0618, 31 Jul 2016 | Read review
“accessible rooms are unfortunately on third floor and very far from elevator.”
 of 5 bubbles 876galey, 23 Jul 2016 | Read review
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