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Holiday Inn Express & Suites Ontario Airport

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1 room 2 adults 0 children
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Holiday Inn Express & Suites Ontario Airport
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156 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Ontario Airport
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Showing 152: English reviews
Alpharetta, Georgia
Reviewed 8 August 2015 via mobile

This hotel was a pleasant surprise. When my colleague booked us at this hotel the rate was so reasonable my expectations for a high quality stay were dimmed. Yet upon arrival it was clear that this was a newer hotel. Rooms are spacious and have enough plugs for the business traveler. Bathroom was clean and the shower worked perfectly Very...

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Helpful?
Thank costatlanta
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Costatlanta, Thank you for taking the time to share your experience here at the Holiday Inn Express and Suites Ontario Airport. We appreciate the kind words and are very happy you were pleasantly surprised upon arrival and during your stay. We welcome you back in the future on your next trip to Ontario. Kind Regards, Richard Garcia

Los Angeles, California
Reviewed 31 July 2015

I would like to give a special thank you to Vivian for her outstanding service for the entire week of July 26th, 2015. She was always pleasant and greeting others with her beautiful smile. I seen your guest go out of their way to chat with her early in the mornin and she willing obliged. She is special lady and...

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Helpful?
Thank K A
Hong Kong, China
Reviewed 28 July 2015

I stayed here for 2 nights in July. The really tidy and clean hotel room and great staff make it great place to stay. Come with fantastic breakfast. The not good experience that I have problem to use the free WiFi.

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Helpful?
Thank lkamwing
Blainville, Canada
Reviewed 20 July 2015

I booked this hotel for 13 nights and was disgusted upon arrival into my upgraded room. The bed was clean and bathroom was ok too, but the old nasty dirty smell of the room could not bare. The furniture was very old worn and extremely dirty, soiled, stained and down right disgusting. My arrival was after midnight and In phoning...

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Helpful?
Thank EWBrown
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room condition.This room is obviously one that has fallen to the cracks as the hotel is 7 years old. We are taking your comments as a learning opportunity to make...

Los Angeles, California, Usa
Reviewed 11 July 2015 via mobile

This hotel locate only few miles from Ontario Airport. Easy drive. About 10 minutes drive from Ontario Mill amd Victoria Garden Mall. Wonderful location. Hotel clean, swimming pool, free breakfast. Recommand this good hotel.

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Thank Mike W
Sparks, Nevada
Reviewed 9 July 2015

One of the best "express".. has a pool, friendly staff, really GOOD breakfast, plenty of HOT food and no watery eggs... (and the cook even comes out and asks you if everything i OK and do you need anything)..... Titan Burger down the street for a quick lunch/dinner

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Thank cl d
Savannah
Reviewed 3 July 2015 via mobile

Where do I begin? Waited 12 minutes to check in as no one was at desk. When a Wal Mart truck driver came in he said "Jeffrey, someone is at desk". Then he comes in the door and checks me in. As a platinum member no water or amenities. Next morning at breakfast, no cinnamon rolls which is HIE signature...

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Helpful?
Thank RYSavannah
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear RYSavannah, Thank you for taking the time to provide feedback on your recent experience at our hotel. Regretfully it was not a pleasant experience as you have mentioned several issues during your stay. I am looking into all matters beginning with the check in delay. I absolutely apologize on behalf of our staff and will take this as a...

Ontario, California
Reviewed 27 June 2015

I have now used HIE over 10 times and have always received top notch customer service! Andrew goes above and beyond to help myself and our group out. He never shows that he is stressed or over whelmed even though we have multiple requests or changes to our setup.He is extremely polite and helpful. Cynthia at the front desk is...

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Thank Danielle L
Sahuarita, Arizona
Reviewed 16 June 2015

Just needed a place to stay overnight, this worked out well. The facility was clean overall, although our room smelled bad when we first got into it. Breakfast selection was not big and not too fresh.

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Thank Crissy N
Reviewed 14 June 2015 via mobile

Tried 2 different rooms. One smelled of human body odor. 2nd smelled of cat urine, wet, mold & mildew. Sofa was stained. Front desk didn't seem concerned either way, just showed us another room. Maybe AC filters need changing. 2nd morning we were told they overbooked & we would need to leave. When we checked in we told him how...

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Helpful?
Thank truckdrivrforammo

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Ontario Airport Our hotel in Ontario is conveniently located in the heart of Southern California, just two miles from the Ontario International Airport (ONT). Our hotel offers close proximity to Ontario attractions and is less than an hour from Orange County beaches and the city of Los Angeles. We provide a free shuttle to the airport for your convenience. Families can enjoy our Holiday Inn Express Hotel Ontario's great location near California attractions such as The Citizens Bank Arena home of the Ontario Reigns, the California Speedway, Ontario Mills Mall and Victoria Gardens. Family destinations such as Disneyland and Knott's Berry Farm are also only a short drive away.Additionally, guests will find a variety of vineyards, spas and golf courses within minutes of our hotel in Ontario.Business travelers will benefit from our Ontario hotel's convenient location near the Ontario Convention Center and local businesses such as Frito Lay, Coca-Cola, BMW Training Center, Toyota Distributors and Sunkist Growers. Our ideal location also allows easy travel to business meetings in nearby cities during your stay. During your Ontario vacation, be sure to enjoy a swim in the outdoor pool and whirlpool, have a workout in the fitness center and enjoy a cinnamon roll from the complimentary, hot breakfast bar, served every morning. Check out our great hotel deals in Ontario, California today.* * * * *Please enjoy the following;Free hot breakfast, free airport shuttles and free parking put money back in our guests' pockets at Holiday Inn Express & Suites Ontario.HOTEL FEATURES - This four-story hotel has 120 rooms. You can plunge into a plush pillowtop mattress as you sink into slumber. Shower serenely with a three-function showerhead. Guests can power up their laptops on spacious work desks and Google away with free Wi-Fi. Rooms include microwaves and mini-fridges. You can dig into fluffy scrambled eggs, crispy bacon and more at the free hot breakfast. Guests can work their muscles in the well-equipped fitness center or exercise their typing fingers in the business center. Jump right into a sparkling outdoor pool or soak in a soothing hot tub. You can grill up some goodness in the barbecue area. Guests can make their flight with time to spare thanks to the free airport shuttles. Local calls and parking are free.HOTEL LOCATION - Holiday Inn Express & Suites Ontario is conveniently located at the Pomona Freeway and one mile from I-15, giving guests easy access to the Ontario area. You can shop 'til you drop at Ontario Mills, a large shopping mall, a 10-minute drive. The Ontario Convention Center is five miles away. The hotel is four miles from Ontario International Airport.GUEST FAVORITES - Guests appreciate freebies like hot breakfast buffet, business center, shuttle to your Company (10-mile radius), parking and airport shuttles, shuttle to local dining and local venues within a 10-mile radius it all happens at the Holiday Inn Express & Suites Ontario. ... more   less 

Additional Information about Holiday Inn Express & Suites Ontario Airport

Address: 2280 S Haven Ave, (exit 39), Ontario, CA 91761-0739
Region: United States > California > Ontario
Price Range: RM560 - RM840 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Ontario Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Ontario Airport Hotel Ontario
Hotel Style:
#13 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Ontario Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Ontario Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“north side rooms are closer to the parking lot”
mnvacays, 1 Oct 2016 | Read review
“Ask for rooms away from the freeway”
rosieSomerset, 2 Jun 2016 | Read review
“Bigger rooms are a little more expensive, but I think worth it.”
carlost929, 30 May 2016 | Read review
“Avoid rooms that face the pool, you will hear the highway at night and it can be loud.”
glogie, 17 Mar 2016 | Read review
“Keep your car, the shuttle does not work.”
takeoffitaly, 20 Feb 2016 | Read review
5 of 5