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Hyatt Place Ontario / Rancho Cucamonga

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Traveller (122)
Room & Suite (76)
Dining (28)
Overview
  • Excellent56%
  • Very good26%
  • Average11%
  • Poor3%
  • Terrible4%
Travellers talk about
“parking lot”(30 reviews)
“bedroom area”(5 reviews)
“business hotel”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)
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579 results
Traveller rating
322
150
61
20
26
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LanguageEnglish
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322
150
61
20
26
Show reviews that mention
All reviewsparking lotbedroom areabusiness hotelcomfortable roomsfree breakfast isa great staywet barhotel stayoutlet mallwould definitely stay here againgreat customer servicenice propertybusiness tripeasy accessyogurtchecking infitness center
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1 - 5 of 579 reviews
Reviewed 5 days ago

This location has friendly awesome front desk but aging property and bathrooms that need attention. So not my first choice gave it a chance because I am a Hyatt member, like the brand but expect more in the way of being current and spotless bathrooms

Review collected in partnership with Hyatt Hotels
Thank PETER1290
A TripAdvisor Member
1
Reviewed 3 weeks ago

Stoped at last minute. Trust the Hyatt name. The room was great; however, carpets need to be shampooed. Loved the decor and style of room. For the price, I expected soft bedding pillow cases/covers. The room looked lovely tho- was very stylish.More

Review collected in partnership with Hyatt Hotels
Thank A TripAdvisor Member
Response from Renee C, Sales Coordinator at Hyatt Place Ontario / Rancho CucamongaResponded 2 weeks ago

Thank you for completing a survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words...More

Reviewed 3 weeks ago

We stayed at the hotel because we were going to be at a wedding. The majority of the family stayed at the hotel and we had a good time visiting and enjoying family time. The mall was close by and we did plenty of shopping....More

Review collected in partnership with Hyatt Hotels
Thank juanhernandez3047
Response from Renee C, Sales Coordinator at Hyatt Place Ontario / Rancho CucamongaResponded 3 weeks ago

Thank you for completing a survey regarding your recent stay at our hotel. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.

Reviewed 4 weeks ago via mobile

This is our first time staying here. It was not a big hotel with huge lobby, but the room is spacious with pulled sofa bed. Design of the room is modern, equipped with small fridge and kitchen sink. No bath up, only shower, not a...More

Thank Van L
Response from Renee C, Sales Coordinator at Hyatt Place Ontario / Rancho CucamongaResponded 3 weeks ago

Thank you for completing a survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words...More

Reviewed 4 weeks ago

Loved proximity of this hotel. Near malls and restaurants. Very nice staff. Everyone was very helpful. If you need anything let staff know. Hotel lacks in needing room updates. Good free food. Coffee absolutely the best.More

Review collected in partnership with Hyatt Hotels
Thank saraibiblemom
Response from Renee C, Sales Coordinator at Hyatt Place Ontario / Rancho CucamongaResponded 3 weeks ago

Thank you for completing a survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$140 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Ontario
#8 Business Hotel in Ontario
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$140 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Ontario
#8 Business Hotel in Ontario
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (122)
Room & Suite (76)
Dining (28)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
semiko8
3 October 2017|
Answer
Response from marcpW3298DC | Reviewed this property |
Yes, they have a laundry room. I believe that it's $2 per load, $2 per dry, and $2 for the detergent. There is a laundromat close to the hotel. Prices are less expensive and you can run multiple loads. That area is pretty... More
0
Votes
Brian H
15 June 2017|
AnswerShow all 4 answers
Response from Francisco F | Reviewed this property |
not sure
0
Votes
Brightfeather
11 January 2017|
AnswerShow all 3 answers
Response from Deborah E | Reviewed this property |
I didn't use those amenities. But I'm sure if you call the property directly they would be able to answer your question.
0
Votes
Room Tips
"View looking over the mall and mountains."
Read review
"Mountain View for quieter Room"
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"Stay away from rooms near freeway"
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"Ask for a room on the side away from the freeway."
Read review
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