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Hyatt Place Ontario / Rancho Cucamonga

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Hyatt Place Ontario \/ Rancho Cucamonga
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393 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Ontario / Rancho Cucamonga
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Showing 366: English reviews
marysville ohio
Reviewed 9 December 2016 via mobile

Nice hotel. Large comfortable rooms. Friendly staff. Beds are comfy. Location is convenient with lots around. Has a 24/7 kitchen so you can get food even if you arrive late which is nice. Not fancy but good.

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Helpful?
Thank lindas286
Management response:

Dear Lindas286, I am happy to see you enjoyed your time here at the Hyatt Place Ontario/Rancho Cucamonga. We know there are many choices in the area, and we are thankful you chose us for your hotel accommodations. Thank you for your review, and we hope to see you again for a future visit! Christina Brown Assistant General Manager

Arlington Heights, Illinois
Reviewed 1 December 2016

The entire staff was very friendly and professional. The room was clean and comfortable. The food was tasty with many selections. This is a great location that is close to the Ontario airport and close to excellent restaurants and shops. I highly recommend Lazy Dog restaurant.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Brain M
Management response:

Dear Brain M, We appreciate your wonderful review of our property, and it was a pleasure having you stay with us. Hope to see you again in the future! Christina Brown Assistant General Manager

Santa Barbara, California
Reviewed 27 November 2016

I made a last minute reservation, and was happy this location had rooms available. perfect location, within walking distance to a mall, and restaurants in the surrounding area. Great location and easy access to the freeway. This hotel provides complimentary breakfast which has an amazing spread to please anyone's palette. Fitness center, swimming pool, everything you would need from a...

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Helpful?
Thank caliatl83
Management response:

Dear Caliatl83, Thank you so much for your awesome review! We strive to provide the finest accommodations in town, and I'm glad we did not disappoint. It would be a pleasure to be your hosts for your next visit to the area. Thank you again, and we hope to see you soon. Christina Brown Assistant General Manager

San Diego, United States
Reviewed 26 November 2016

I have stayed at this hotel multiple times over the years and always have a great experience. Clean, quiet, comfortable, what else can you ask for. Giant TV, Hyatt Grand Bed, Awesome Shower, Mini Frig, Great Internet, Just a great hotel. The staff is very helpful. They are always willing to go out of their way for you. Free parking,...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Michael B
Management response:

Dear Michael B, Thank you for your continued loyalty to our hotel, and thank you so much for taking the time to write an amazing review of our property! It's always a pleasure seeing our regular guests, and I look forward to your next stay with us. Please feel free to contact us directly to assist with an requests and...

Hillside, United States
Reviewed 26 November 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 703cynthiaj
Management response:

Victorville, California
Reviewed 23 November 2016

They did not have the room I reserved available when I arrived and no manager was available to help. I needed 2 beds and they didn't have any available, tried to get me to pay for another room. Very disappointing experience. Once it was resolved the rooms and staff were nice.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Joshua B
Management response:

Dear Joshua B, Thank you for reviewing our property, and I will definitely address the issues you had during your stay. Should you need further assistance regarding your stay, please feel free to contact me directly. Christina Brown Assistant General Manager

Los Angeles, California
Reviewed 21 November 2016

We had a great time. Thank you for a great experience !! We would definitely stay here again. The room was clean & spacious. The staff was attentive and nice. The coffee was hot & fresh. The price was reasonable

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank kristam343
Management response:

Dear Kristam343, Thank you so much for your awesome review of our property, and we hope to see you again during your next trip to the Ontario area. Thanks again! Christina Brown Assistant General Manager

Los Angeles, California
Reviewed 18 November 2016 via mobile

Really mixed experience and inconsistent experience at this place. It all really comes down to training of your employee and how they interact with customers. First room I had was a really bad one facing the street and it was noisy at night. The second one facing the Ontario Mills parking was much better and you should ask for that

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Helpful?
Thank daikin
Management response:

Dear Daikin, Thank you for taking the time to review our property We are constantly trying to make our team stronger, and in our effort towards continuously improving, your feedback is appreciated. I am very disappointed to know you did not have an exceptional experience at our hotel. If you would like to contact to me directly to give more...

Palmdale
Reviewed 12 November 2016

We stayed at this Hyatt Place because it was near the venue that we were attending. It was comfortable and close to shopping and restaurants. Friendly staff. Good breakfast buffet! We would stay here again!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Dawn B
Management response:

Dear Dawn B., I appreciate the time you took to review our property, and I am very happy to read you enjoyed your stay with us. Thank you so much for choosing us for you hotel accommodations, and we hope to see you again during your next trip to the Ontario/Rancho Cucamonga area. Christina Brown Assistant General Manager

ONTARIO, United States
Reviewed 10 November 2016

The best reason to stay here is the location and the big screen television in the room. If you plan on staying in the hotel you may be disappointed since the restaurant and bar connect to the check in desk. Just don't plan to do anything at this hotel except sleep.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank redusr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hyatt Place Ontario / Rancho Cucamonga

Address: 4760 Mills Cir, Ontario, CA 91764-5223
Region: United States > California > Ontario
Price Range: RM652 - RM875 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Ontario / Rancho Cucamonga 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Hyatt Ontario Mills
Ontario Hyatt
Hotel Style:
#7 Family Hotel in Ontario
#8 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Ontario / Rancho Cucamonga staff and other travellers.
1 question
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Saint Paul, Minnesota
6 days ago

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Questions? Get answers from Hyatt Place Ontario / Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great customer service”
 of 5 bubbles Y7335HUrobertg, 9 Sep 2016 | Read review
“Currently on 6th Floor.”
 of 5 bubbles Catraveler52416, 24 May 2016 | Read review
“Would recommend being on a higher floor.”
 of 5 bubbles mjgwest, 21 May 2016 | Read review
“Best rooms are those that overlook the Ontario Mills Mall”
  • spacious living room area in the room
  • Even in a business hotel you can create romantic moments
  • Even on a business trip, you can create romance w/your loved one
  • good counter space around the sink area
  • bathroom
  • Interior view looking from the bed area
  • View from the top floor king room
  • kind bed
 of 5 bubbles Always5Star, 22 Mar 2016 | Read review
“Anywhere but the ground floor.”
 of 5 bubbles ljr2612, 27 Feb 2016 | Read review
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