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Red Roof Inn Ontario Airport

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Red Roof Inn Ontario Airport
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300 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Saint Louis, Missouri
Reviewed 28 March 2016 via mobile

Red roof inn Ontario is a nice quite inn really nice people and help staff I stay once a week the cleaning staff very helpful and dedicated and friendly the management staff and desk clerks really nice and friendly that's why I come here and I like the end it's really in a good area and I run daily and...

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Helpful?
Thank wolverinefaulkner
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to review our property. I want to thank you for recognizing the entire staff, we all work hard to make everyone's stay a great stay. The area is great. Nice to hear that your room is clean and available when you check in. We have Nice friendly staff that is available 24 hours as...

Reviewed 23 March 2016 via mobile

Had a very great stay everyone was great,room was great and Cristina was excellent with my checkout. I would suggest this hotel to anyone coming out here to stay. The pool was nice. I like that the shuttle would take you where you needed to go and bring you back. I would diffently stay here again.

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Helpful?
Thank John S
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to write a review. It is great to hear you had a wonderful experience. Great to hear that you enjoyed your day out by the pool area. Shuttle service is available upon request to certain truck shops, it was nice to hear that you chose red roof inn to accommodate your lodging needs while...

Pomona, California
Reviewed 16 January 2016 via mobile

Came down for a convention. I had a problem with one of my 3 rooms. Staff was very progressional in responding. They did offer to move me right away. Maintenance was able to fix a/c next day.They have coffee 24 hrs. Housekeeping Nubia was very professional greeted us every time we came out of our room. Every time we came...

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Helpful?
Thank Littlelady1515
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for the review on our property. We do apologize for the inconvenience of the A/C unit not working properly. It was great that we were able to resolve the issue the following day. Also want to thank you for taking the time to recognized the staff and in particularly Nubia that made your stay great by greeting you...

Azusa, California
Reviewed 15 January 2016 via mobile

This rooms entire floor was covered in coffee.,At first I didn't know what it was on the floor it looked like stains because the room is so dark but as I walked on it I noticed that it was sticking to my feet, so then I thought it was the old nasty carpet coming apart but again I was wrong.....

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Helpful?
Thank shelliavalos
Buckeye, Arizona
Reviewed 19 December 2015 via mobile

I use to stay here all the time when traveling until night after night I walked down the hall to my room and all you could smell was the odor of dope,pot what ever you want to call it. I said something to the staff about this and was told your in California and that's the way it is. Being...

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Helpful?
Thank Piuteresort
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to review our property. We are 100% no smoking and we do inform all guest upon arrival. I am sorry to hear that the time you stayed with us it was not a great stay. We have cleaned up the hotel, as well as taking room deposit to make sure no smoking will occur....

Reviewed 16 December 2015 via mobile

This hotel caters to the trucking companies in the area. They house their new hires while going through company orientation. That being said, it attracts another sort of clientele outside the hotel and in side. I never felt fully safe at this hotel. Rooms are clean for a 2.5 star, bathrooms are in need up upgrades. The living area was...

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Helpful?
Thank Les W
Redroofinnontario, Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for the review. I would like to add that we accommodate all of our guest that check in. We are minutes away from the Convention Center, as well as the Citizens Business Bank Arena. We have many guest that travel from a long distance to attend events in Ontario CA. Thank you for the great remark on rooms...

Rancho Cucamonga, California
Reviewed 12 December 2015

This visit to the Red Lion Ontario was great ! It started with the good, friendly customer service i received while checking in. I needed a early check in and, without any issues i Was soon checked into my room. The room was VERY clean, nice linens and towels. The bed was one I wished I could have taken home,...

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Thank rick D
Washington DC, District of Columbia
Reviewed 22 October 2015

First and foremost, DO NOT stay at this "hotel". This hotel is not safe. The parking lot is full of sketchy "guests" and things do not improve once you enter the hotel. This was a last minute booking for an early morning flight back to the east coast. Not expecting much and Red Roof Inns typically offer a good value...

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Thank Ken P
Pomona, California
Reviewed 12 September 2015 via mobile

A couple of friends stayed for an event in San Bernardino. For hotels were sold out for the same reason. They were able to accommodate us last minute which was great! Have stayed here before and I had always been accommodated, housekeeper first day was great. I think her name is Eva. The 2nd night we had margarita, she was...

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Helpful?
Thank Littlelady1515
San Diego, California
Reviewed 2 September 2015

We spent three days at this hotel as part of a Union meeting. The hotel was dirty, dark and reeked of smoke, even though it is listed as a non-smoking hotel. I found a cigarette butt on the floor in the hallway. The carpet in the hallway and in our room was stained, as was our bedspread and blanket. There...

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Helpful?
Thank Bridget Y

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff

Additional Information about Red Roof Inn Ontario Airport

Address: 1818 E Holt Blvd, Ontario, CA 91761-2112
Region: United States > California > Ontario
Price Range: RM328 - RM514 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Ontario Airport 2*
Number of rooms: 107
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Also Known As:
Red Roof Inn Ontario Airport Hotel Ontario
Ontario Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Ontario Airport staff and other travellers.
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Toronto, Canada
over a year ago

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Questions? Get answers from Red Roof Inn Ontario Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles ablabla2016, 10 Apr 2016 | Read review
“Find another hotel. It is difficult to imagine you could have a positive experience,”
 of 5 bubbles kenp411, 21 Oct 2015 | Read review
“Do not stay on the 3rd floor.”
 of 5 bubbles jessicabC6166GH, 22 Jun 2015 | Read review
“ground floor”
 of 5 bubbles 49jayantibhaip, 12 Jun 2015 | Read review
“Take a room on the street side as there is a train that runs on the back side. Inspect your room as soon as you get there, if it is not to your liking the staff will get you another room.”
  • New shower curtain rod and fixtures but missing paint and holes on wall.
  • Graffiti on the furniture
  • Old Dirty AC
  • Wallpaper repair
  • New flat screen TVs
 of 5 bubbles 429JasonA, 29 Mar 2015 | Read review
5 of 5