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BEST WESTERN The Inn & Suites Pacific Grove

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BEST WESTERN The Inn & Suites Pacific Grove
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549 Reviews from our TripAdvisor Community

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Showing 494: English reviews
Fremont, California
1 review
Reviewed 1 week ago

This hotel was very nice..clean room and very big! We enjoyed the fireplace in our room. Convenient location, we walked to the beach and theres a nice little trail around there. great service and we will definitely go back!!

Helpful?
Thank brians1334
Downey, California
1 review
Reviewed 2 weeks ago

Terrible service, incompetent unapologetic unhelpful staff. Not worth what you pay. Not ample parking. Did not provide access to WiFi. Have me the wrong room and did not provide any discount or anything in return. Ridiculous!

Review collected in partnership with Best Western

Helpful?
Thank C6072UEck
Spring Valley, California
Level Contributor
4 reviews
Reviewed 4 weeks ago

Room 103 is on 3rd floor without elevator. Looks like Best Western bought a defunked condo complex and converted it. Bed and pillows great. Bathroom huge, walk-in closet converted to storage and kitchen which is good. Quiet neighborhood Because of inclement weather we spent tiime in room. Chairs uncomfortable. Poor lighting. Breakfast terrible. No maid service Would ne'er stay there... More 

Helpful?
Thank kathiodom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 October 2016 via mobile

I can be short about my stay here, we love the area,17 mile drive is around the corner and the city center is a short drive. The best Western is a good place to stay quiet en clean,spacious rooms ,I think they all come with 2 bedrooms one with a king size bed and one with a queen size bed,... More 

Helpful?
Thank AstridErica
Sandy P, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Dear Valued Guest, Thank you for such a pleasant review! We have different types of rooms here. King Suites, Standard King, and more. Yes, our hotel is conveniently located around the corner from 17-Mile-Drive, the beach and more! :) We are pleased you had a great experience with us and look forward to seeing you again, soon! Thank you More 

London, Canada
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 October 2016

Unique set up but not of the best kind. Be prepared to cart your luggage up flights of stairs with no help. We had a queen/king room. The door walks right into the king size bed. In the room there's a tiny table and chairs. Sliding door to a small balcony with 2 chairs. There is a door to the... More 

Helpful?
Thank Debra13
Sandy P, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Dear Valued Guest, We are sorry to hear about your disappointing stay at our property. However, this room is unique, not like a regular hotel room. This is a 2 Bedroom-Suite and has 1 king bed with a privacy wall that leads to the queen bedroom. Yes, the washroom is in the queen room however the difference from a regular... More 

UK
Level Contributor
173 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 12 October 2016

We continue to like this place and recommend it as a place to stay. The suites are very nice indeed, although more pricey. Ralph, the previous manager has left and the manager who greeted us was on her last shift - nothing personal we hope! A new manager is needed, providing some supervision for housekeeping, who came to service our... More 

Helpful?
Thank Peripatetic2
Sandy P, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We thank you for your wonderful comments about Pacific Grove and your stay. We hope that you visit us again, soon. Thank you More 

Walnut Creek, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 October 2016

I've been there many of times in the last few years I believe 4x prior. This time it was bad as the beds that my wife and I slept in it was to firm that on awaking up in the morning our shoulders were bruised from the bed. Putting that aside It's a lovely place and well centralized in PG.

Review collected in partnership with Best Western

Helpful?
1 Thank IL-SPQR
Sandy P, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review! Your feedback is very important to us. I apologize that you did not find your mattress comfortable. Many people seem to find the bed quite comfortable but it really depends on personal taste. We are happy to hear that you thought it was a lovely place and... More 

Dallas PA, United States
1 review
Reviewed 9 October 2016

Private parking garage, and safe. Comfortable bed. & very clean. Large rooms, almost like staying in a condo. Great Breakfast, nice selection. Staff very helpful. GPS a little confusing, but worth finding.

Review collected in partnership with Best Western

Helpful?
Thank Theresa P
Sandy P, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. Guest satisfaction is our top priority. We are delighted you enjoyed your stay and we hope to see you again, soon! More 

Seattle, Washington
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 October 2016

When we first walked in, I was a little skeptical, because it seemed dark and not the type of room we're used to, but it ended up working perfectly for our family of 5! It was like a little condo. There was a large bed (King?)in a lower part of the large room with a TV, dresser, etc., and in... More 

Helpful?
Thank Susan A
Sandy P, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. Guest satisfaction is our top priority. We are delighted you enjoyed your room, breakfast, Pacific Grove, and much more! Glad the kitchen came in handy! We hope to see you again, soon. Thank you More 

Poole, United Kingdom
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 October 2016

We arrived at night in thick fog so couldn't see the outside at all. Great welcome and there was undercover garage parking. The hotel rooms were in individual buildings with I think 6 rooms in each. We were in an upstairs suite with a stunning room. Kitchen and spare room, great shower, big bedroom with loft space. In the morning... More 

Helpful?
2 Thank Karen L
Sandy P, General Manager at BEST WESTERN The Inn & Suites Pacific Grove, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review and also for your wonderful comments about our hotel. We are glad you enjoyed your stay! Pacific Grove is really a wonderful place! We hope you come visit us again, soon. Thank you! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Peaceful and relaxing, the BEST WESTERN The Inn & Suites Pacific Grove offers spacious townhouse-style accommodations in a quiet neighborhood just minutes from the beach. Explore the incredible coastline from your cozy home, located right off 17-Mile Drive on the incredible Monterey Peninsula. The large guest rooms and suites with high ceilings are comfortable and convenient for discovering the area, and you will love the complimentary high-speed Internet access and deluxe continental breakfast served daily. The Monterey Bay Peninsula is one of the most beautiful slices of the coast of California, and the BEST WESTERN The Inn & Suites Pacific Grove provides the perfect home base from which to explore all of the area's attractions, from water activities to scenic hikes and wine tastings to whale watching. Nestled between pine and eucalyptus trees in a quiet residential neighborhood, this charming hotel is within walking distance to Asilomar State Beach and Asilomar Conference Grounds. ... more   less 

Additional Information about BEST WESTERN The Inn & Suites Pacific Grove

Address: 660 Dennett St, Pacific Grove, CA 93950-3832 (Formerly Howard Johnson Inn and Suites)
Region: United States > California > Monterey County > Pacific Grove
Price Range: RM518 - RM1,040 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn & Suites Pacific Grove 2.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Howard Johnson Inn And Suites Monterey Pacific Grove Hotel Pacific Grove
Howard Johnson Pacific Grove
Pacific Grove Howard Johnson
Hotel Style:
#1 Family Hotel in Pacific Grove
#1 Romantic Hotel in Pacific Grove
#1 Business Hotel in Pacific Grove
#2 Green Hotel in Pacific Grove
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Inn & Suites Pacific Grove staff and other travellers.
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Questions? Get answers from BEST WESTERN The Inn & Suites Pacific Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask what floor room is on”
 of 5 bubbles kathiodom, 30 Oct 2016 | Read review
“We like the suites, but they are more pricey.”
 of 5 bubbles Peripatetic2, 12 Oct 2016 | Read review
“Get the King Suite--so roomy”
 of 5 bubbles Boston_Mom-Travel, 9 Aug 2016 | Read review
“i loved the top floor rooms, very huge but not sure other rooms”
 of 5 bubbles Rach_lr, 28 Jul 2016 | Read review
“Our 2-bedroom suite was VERY roomy...”
 of 5 bubbles 787alland, 9 Jun 2016 | Read review
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